The food was good. Had to wait on our pizza even though we called it in and picked it up via drive through. Come to find out what took so long is that our pizza actually got burnt! At least they were nice enough to replace it with a large when we ordered a medium. It could just be a coincidence that the employee who worked the window that day is the same rude employee at the Dollar General who refused to take the United Health Care card.
Food: 4
Service: 1
Recommended dishes: Breadsticks, Pepperoni Pizza
Anita Kunkle
I have been going to Pizza Hut since I moved to this area. Each time I go, I find the staff friendlyand the food is very good. Of course, that is the reason I keep going back. Thank you, Pizza hut staff for all you do to make a very good customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Greasy Pizza, Cheese Pizza
Bunkie
I have never had a worse pizza. I Got over charged and left they off my extra cheese that I was overcharged for. Then, they argued with me over it. I called the 180 number and was told that the manager would contact me about a refund and 2 weeks later, still nothing. You would be better off eating sand than going here.
Not a huge deal but my husband put in an online order @12:30 for a 3:15pm pick up. I got there to pick it up at 3:20 pm and waited another 10 minutes for food to be ready.
Food: 4
Service: 3
Doug Kitchens
The Troy Pizza Hut has friendly staff members and the food was delicious.
Life in Camo Media, LLC
I found the price for what we got was high. We had two deep dish pizzas, the pepperoni pizza was cooked perfectly, the supreme was under cooked and doughy and I had to cook it more when I got it home. The pasta was a serving for only one person in a small round aluminum container about the size of two cups.The outside of this location needs to be painted and updated, on looks alone, I would have passed up this restaurant, but I ordered online and picked up in the drive thru.
Traci Renfroe
The sweet employee at the window made it that much greater with her sweet attitude bless her
My pizza had a strong vinegar taste and absolutely no sauce
Karen Yauger
I waited 20 minutes for my pizza and it didn't have what I ordered on it. I told the manager and he said he was short staffed. He made me another one and I waited another 20 minutes. When it was done he apologized and said that I could have both.
Ekata Mishra
This review is not for the food but the store employees and management. Our family stopped by this location on Sunday afternoon while driving back to GA. We were with kids and in a hurry missed our diaper bag at the store. I called the store immediately after reaching home and the employee on call confirmed that my bag was found and it is at the front desk. When I requested if they could ship, she said she will discuss with the manager and I should expect a call next day that I did not get. When I called back next day in the evening to check, I explained the employee on call and on hearing the details she started talking in Spanish and hung up on me. I called again and this time another person answered, on hearing me, he said he is checking and started to sing songs in some native language, I waited for sometime but he was just singing continuously and did not respond. On calling for the third time, they just hung up on me(as soon as identifying that I’m the caller).I’m so disappointed with this behavior, is this how you treat customers.
Donna Jean
Pizza was nice and warm when it arrived, and the delivery guy was extremely nice!
Stephanie Wingard
If I could give zero I would. This is by far the worst experience at a pizza hut ever. Nasty place! Needs to be shut down by health depth. Filty, greasy windows, paint peeling in windows. Had to clean my own table just to eat. Bugs crawling on the wall, filthy floor, I didn't even want to see the state of the bathroom. You now have to order and pay at the register before finding your own table. You get only paper plates and plastic forks. No ice or cups, just a 20 oz drink bottle. In the 43 minutes we were there no one came inside. I didn't know why, but is clear now. Pizza was supposed to be hand tossed, but was undercooked and left everything greasy and hard to eat. Other than bringing our pizza served in a box no one ever spoke to us. We left and not a sole could be found. Arrived at 12:00 noon and left at 12:43pm. Unfortunate for pizza hut to have sunk so low. I'll stick to eating gas station pizza from now on. See all the photos I took to corroborate my review.
The food was good. Had to wait on our pizza even though we called it in and picked it up via drive through. Come to find out what took so long is that our pizza actually got burnt! At least they were nice enough to replace it with a large when we ordered a medium. It could just be a coincidence that the employee who worked the window that day is the same rude employee at the Dollar General who refused to take the United Health Care card.
Food: 4
Service: 1
Recommended dishes: Breadsticks, Pepperoni Pizza
I have been going to Pizza Hut since I moved to this area. Each time I go, I find the staff friendlyand the food is very good. Of course, that is the reason I keep going back. Thank you, Pizza hut staff for all you do to make a very good customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Greasy Pizza, Cheese Pizza
I have never had a worse pizza. I Got over charged and left they off my extra cheese that I was overcharged for. Then, they argued with me over it. I called the 180 number and was told that the manager would contact me about a refund and 2 weeks later, still nothing. You would be better off eating sand than going here.
Atmosphere: 1
Food: 1
Service: 1
Pizza hut....
Atmosphere: 3
Food: 4
Service: 4
It was our
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Pizza, Breadsticks, Pepperoni Pizza
Great
Atmosphere: 5
Food: 5
Service: 5
Not a huge deal but my husband put in an online order @12:30 for a 3:15pm pick up. I got there to pick it up at 3:20 pm and waited another 10 minutes for food to be ready.
Food: 4
Service: 3
The Troy Pizza Hut has friendly staff members and the food was delicious.
I found the price for what we got was high. We had two deep dish pizzas, the pepperoni pizza was cooked perfectly, the supreme was under cooked and doughy and I had to cook it more when I got it home. The pasta was a serving for only one person in a small round aluminum container about the size of two cups.The outside of this location needs to be painted and updated, on looks alone, I would have passed up this restaurant, but I ordered online and picked up in the drive thru.
The sweet employee at the window made it that much greater with her sweet attitude bless her
Restaurantji Recommends
My pizza had a strong vinegar taste and absolutely no sauce
I waited 20 minutes for my pizza and it didn't have what I ordered on it. I told the manager and he said he was short staffed. He made me another one and I waited another 20 minutes. When it was done he apologized and said that I could have both.
This review is not for the food but the store employees and management. Our family stopped by this location on Sunday afternoon while driving back to GA. We were with kids and in a hurry missed our diaper bag at the store. I called the store immediately after reaching home and the employee on call confirmed that my bag was found and it is at the front desk. When I requested if they could ship, she said she will discuss with the manager and I should expect a call next day that I did not get. When I called back next day in the evening to check, I explained the employee on call and on hearing the details she started talking in Spanish and hung up on me. I called again and this time another person answered, on hearing me, he said he is checking and started to sing songs in some native language, I waited for sometime but he was just singing continuously and did not respond. On calling for the third time, they just hung up on me(as soon as identifying that I’m the caller).I’m so disappointed with this behavior, is this how you treat customers.
Pizza was nice and warm when it arrived, and the delivery guy was extremely nice!
If I could give zero I would. This is by far the worst experience at a pizza hut ever. Nasty place! Needs to be shut down by health depth. Filty, greasy windows, paint peeling in windows. Had to clean my own table just to eat. Bugs crawling on the wall, filthy floor, I didn't even want to see the state of the bathroom. You now have to order and pay at the register before finding your own table. You get only paper plates and plastic forks. No ice or cups, just a 20 oz drink bottle. In the 43 minutes we were there no one came inside. I didn't know why, but is clear now. Pizza was supposed to be hand tossed, but was undercooked and left everything greasy and hard to eat. Other than bringing our pizza served in a box no one ever spoke to us. We left and not a sole could be found. Arrived at 12:00 noon and left at 12:43pm. Unfortunate for pizza hut to have sunk so low. I'll stick to eating gas station pizza from now on. See all the photos I took to corroborate my review.