Our service was poor, the food was Luke warm/cold, the service from our waitress and the floor manager was very poor very inhospitable!!!
Joella Jones
The wait was brutal. 45 plus minutes to be seated, then about 45 more minutes for food.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Country Fried Steak, Gift Shop
David Brown
Typical Cracker Barrel fare, but I was really impressed with the friendliness and efficiency of the hostess, waitress and cashier. They each made us feel welcomed and treated us like we were old friends despite the fact that we were from out of town.
Atmosphere: 5
Food: 5
Service: 5
Daniel Bolin
Always a good spot
Charles Caddell
Food was really good after we finally got it. We used to eat at this Crackle Barrel almost every week but now the service has gotten so slow we do not go very often.
Atmosphere: 3
Food: 5
Service: 2
Gary Golson
The person sitting coustmers tells everyone a 25 min wait with most tables empty.. a manager needs to sit people.. got the pork chops and tasted of old grease.. my corn was contaminated with what looked like green bean ends and strings.. is no body looking at what comes out of that kichen.. that should have been caught by at least 3 people.. the cook, the person putting on service tray, and the server. No one looked at was coming out to the table or didn't care.. after reading other reviews, corporate needs to send someone to Tuscaloosa Alabama..
Service: 1
Recommended dishes: Gift Shop
Seth Mcdaniel
Needs new restaurant manager she is running the place out of business is she does not get gone
Atmosphere: 3
Service: 1
Jeff Davis
15 minute wait to seat eight in almost empty dining room. Meatloaf was cold dry and without glaze. Chicken and dumplings had no chicken in it. Peach cobbler special was peaches out of can surrounded by burnt graham crackers uncooked with a scoop of ice cream. Yea was unbelievably sweet had to ask for unsweetened and ice to cut it down. Quality of food and service has declined tremendously … will not go back! You can close the doors if you wait for my return! So sad because it used to be a k no ice place for family to eat but now ranks right there with McDonald’s ?
We came at 5:45, sat and ordered before 6pm, food didn’t come to our table until 6:40. Food was very mediocre.
Atmosphere: 1
Food: 2
Service: 1
Ralph
It took a little longer but my grilled chicken tenders was right off the grill and perfectly cooked and seasoned. Wife's pancakes were good.
Atmosphere: 5
Food: 5
Service: 5
Monica Fletcher
Placed a to go order for A Fresh Berry French Toast. When home there were not any strawberries on my order. I called to the store and was informed that strawberries are not available on the to go orders although I asked for that specifically when placing the order. Was told order would be ready in 20mins it was 40mins.
Atmosphere: 3
Food: 1
Service: 1
Lisa Ware
Shelly us an amazing waitress we love her.We would love a fire through April.The last two times we were there you were out of the hash brown tater tot’s.My classmates and I meet every Monday at Cracker BarrelMy family and I are there at least 1 time a week .We also love the gift shopDietary restrictions: Something for everyoneParking: Tuscaloosa plenty of regular parking and wheelchair accessible. I think they can cut down on the spaces for to go orders
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Gift Shop, Fried Apples, Egg Sandwich, Biscuits and Gravy
Ashley Owens
A few months ago we said we wouldn’t come back due to the poor service and food quality but we all know over the past two years employers hav been hard to come by and what few you are able to keep around can only tend to their job with so much efficiency. So we gave it another try just yesterday and it was the best meal we have had in town in a while! We brought our two toddlers and all had a big breakfast. The country fried steak and chicken were cooked perfectly. Hashbrown casserole was perfectly moist and our waitress was understanding and thoughtful. We had an excellent experience and will be visiting again soon. They also now offer a free appetizer when you join their rewards program so we cannot wait to gain points for free items in the future.Parking: We visited on a Sunday morning and past Sundays we would leave after being overwhelmed with the crowded parking situation and the line standing out the door that we would just avoid the restaurant altogether.Kid-friendliness: As our waitress greeted us our youngest sneezed the snottiest of all sneezes and she immediately turned around and ran for extra napkins. She was so nice I wish I could remember her name. She was understanding that as mom my duty is to order for everyone before myself and gave us all time to decide. She was very tentative and talked to our boys respectively.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Country Fried Steak, Chicken Fried Chicken, Fried Apples, Biscuits and Gravy, Grandpa's Country Fried Breakfast
Our service was poor, the food was Luke warm/cold, the service from our waitress and the floor manager was very poor very inhospitable!!!
The wait was brutal. 45 plus minutes to be seated, then about 45 more minutes for food.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Country Fried Steak, Gift Shop
Typical Cracker Barrel fare, but I was really impressed with the friendliness and efficiency of the hostess, waitress and cashier. They each made us feel welcomed and treated us like we were old friends despite the fact that we were from out of town.
Atmosphere: 5
Food: 5
Service: 5
Always a good spot
Food was really good after we finally got it. We used to eat at this Crackle Barrel almost every week but now the service has gotten so slow we do not go very often.
Atmosphere: 3
Food: 5
Service: 2
The person sitting coustmers tells everyone a 25 min wait with most tables empty.. a manager needs to sit people.. got the pork chops and tasted of old grease.. my corn was contaminated with what looked like green bean ends and strings.. is no body looking at what comes out of that kichen.. that should have been caught by at least 3 people.. the cook, the person putting on service tray, and the server. No one looked at was coming out to the table or didn't care.. after reading other reviews, corporate needs to send someone to Tuscaloosa Alabama..
Service: 1
Recommended dishes: Gift Shop
Needs new restaurant manager she is running the place out of business is she does not get gone
Atmosphere: 3
Service: 1
15 minute wait to seat eight in almost empty dining room. Meatloaf was cold dry and without glaze. Chicken and dumplings had no chicken in it. Peach cobbler special was peaches out of can surrounded by burnt graham crackers uncooked with a scoop of ice cream. Yea was unbelievably sweet had to ask for unsweetened and ice to cut it down. Quality of food and service has declined tremendously … will not go back! You can close the doors if you wait for my return! So sad because it used to be a k no ice place for family to eat but now ranks right there with McDonald’s ?
Atmosphere: 4
Food: 1
Service: 1
My Sunday dinner was delicious
Atmosphere: 5
Food: 5
Service: 5
Easter meal
Food: 4
Service: 4
Restaurantji Recommends
We came at 5:45, sat and ordered before 6pm, food didn’t come to our table until 6:40. Food was very mediocre.
Atmosphere: 1
Food: 2
Service: 1
It took a little longer but my grilled chicken tenders was right off the grill and perfectly cooked and seasoned. Wife's pancakes were good.
Atmosphere: 5
Food: 5
Service: 5
Placed a to go order for A Fresh Berry French Toast. When home there were not any strawberries on my order. I called to the store and was informed that strawberries are not available on the to go orders although I asked for that specifically when placing the order. Was told order would be ready in 20mins it was 40mins.
Atmosphere: 3
Food: 1
Service: 1
Shelly us an amazing waitress we love her.We would love a fire through April.The last two times we were there you were out of the hash brown tater tot’s.My classmates and I meet every Monday at Cracker BarrelMy family and I are there at least 1 time a week .We also love the gift shopDietary restrictions: Something for everyoneParking: Tuscaloosa plenty of regular parking and wheelchair accessible. I think they can cut down on the spaces for to go orders
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Gift Shop, Fried Apples, Egg Sandwich, Biscuits and Gravy
A few months ago we said we wouldn’t come back due to the poor service and food quality but we all know over the past two years employers hav been hard to come by and what few you are able to keep around can only tend to their job with so much efficiency. So we gave it another try just yesterday and it was the best meal we have had in town in a while! We brought our two toddlers and all had a big breakfast. The country fried steak and chicken were cooked perfectly. Hashbrown casserole was perfectly moist and our waitress was understanding and thoughtful. We had an excellent experience and will be visiting again soon. They also now offer a free appetizer when you join their rewards program so we cannot wait to gain points for free items in the future.Parking: We visited on a Sunday morning and past Sundays we would leave after being overwhelmed with the crowded parking situation and the line standing out the door that we would just avoid the restaurant altogether.Kid-friendliness: As our waitress greeted us our youngest sneezed the snottiest of all sneezes and she immediately turned around and ran for extra napkins. She was so nice I wish I could remember her name. She was understanding that as mom my duty is to order for everyone before myself and gave us all time to decide. She was very tentative and talked to our boys respectively.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Country Fried Steak, Chicken Fried Chicken, Fried Apples, Biscuits and Gravy, Grandpa's Country Fried Breakfast