Popeyes Louisiana Kitchen

3501 Buttermilk Rd, Tuscaloosa
(205) 554-0215

Recent Reviews

Lori Black

Took over an hour to get my food. I placed my order online. Waited at the counter for 15 minutes for someone to even address me. 1 person coming. 3 standing around and 1 outside smoking. Then after I was finally addressed I was told my order would be another 20 minutes. No one has even looked at the orders. Off she would have addressed me and others in line you wouldn’t have to keep dropping chicken every few minutes. Awful

Atmosphere: 1

Food: 1

Service: 1

Javier Martinez

Long wait for my order 20+ minutes. Poor management.

Service: 1

April Brewer

The food was good, but the service left much to be desired. It seemed that several of the staff didn't want to be there. It did, like many others have commented, take a very long time to fill the orders & most definitely weren't filling them on a 1st come, 1st serve basis. Staff even blatantly ignored my husband when something was left out of our order & he went to the counter to request it. Then, it was given with much attitude. They definitely need better training.

Atmosphere: 3

Food: 5

Service: 1

Beats By Neek

If you have somewhere else to go, go there.. You'll be waiting a hour regularly here while the employees run around outside and smoke, just to be given the wrong food.?I eat here often because it's next door, so this is a review that includes alot of visits. You will leave pissed off some how some way.

Atmosphere: 1

Food: 3

Service: 1

Jeriship Rivera

Another chain management companyGod bless America ?

Atmosphere: 2

Food: 2

Service: 2

赟垚

Waiting half an hour for no food, too bad, not suitable for truck drivers......I don't recommend everyone to come here, the service is also poor.

Mary Vanatta

2pc chicken and mashed tatos were delicious. The 6pc honey bbq wings were so spicy that I couldn't even finish the first wing.

Atmosphere: 3

Food: 3

Service: 5

Recommended dishes: Chicken Dinner 2 pcs

The Tourette's Trucker

The food was fresh but there were only about 5 orders in the restaurant and we waited 20 minutes. Good thing I parked my truck and not stayed in the fuel isle.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: ¼ Pound Popcorn Shrimp Combo, 20pc Handcrafted Tenders

David Friedeberg

Food was fresh and tasty. Staff was friendly and helpful. Received order

Atmosphere: 5

Food: 5

Service: 5

Jonathan

5pm on a Saturday 12/23/23 and they're closed.

Atmosphere: 5

Food: 1

Service: 1

Alicia Brown

Sinderella was great she’s the manager here and when I say very professional very professional. I’ve haven’t seen this type of professionalism at a Popeyes in forever.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Classic Chicken Sandwich, Chicken Dinner 2 pcs

Shelly Stroud

The wait was outrageous & the prices were high. I would suggest that if you're wanting Popeyes, go to one that's not in a travel center.

Atmosphere: 1

Food: 3

Service: 2

Alondra Garcia

I have visited them on 3 occasions, the first two times I asked for Tenders and they gave me chiken, I let it go, I thought they didn't understand me well, nothing happens today I visited them for the third time, I asked for tenders again and they gave me chiken again, this Occasionally, if I told them that I wanted to tend to what they told me they didn't have, that attitude leaves a lot to think about. The employees provide terrible service, they take a long time to serve, they are always moody, they treat you as if they were doing you a favor

Atmosphere: 2

Food: 2

Service: 1

Barbara Anderson

It's ok cause it's inside the TA Trucking plaza on I-20/59 xit 77 so if ur traveling South/r West It's great also has a ? Bell n Subway there's a dairy queen n Mexican restaurant off xit also if ur n the mood 4 n e of that!!!

Atmosphere: 3

Food: 3

Service: 3

First Choice Trucking

Came here on a Sunday at 8:27pm & they were closed, they're supposed to be open until 10:00pm.

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