Chick-fil-A

513 Montgomery Hwy, Vestavia Hills
(205) 824-3540

Recent Reviews

D Jones

I have had 2 bad experiences at this location. First time they gave me the wrong order and when I said something was told it's correct look again. It was wrong. And today I was the only car in line. Waited 10 minutes for food and got fries that were completely burned. I'm EXTREMELY disappointed.

Atmosphere: 3

Food: 1

Service: 3

DeAndrea Thomas

Went through drive thru to pick up my mobile order and the girl who passed out the food handed me my food and drink tray at the same time which was great except one of the drinks were over filled to where it spilled over into my cell phone’s speaker and on my pants and I’m headed to work! Then I open my chicken minis and the bread is hard as a rock!!

Food: 1

Service: 2

Max Ducharme

Clean inside, and friendly staff. Yesterday I ordered a shake it it took a little long to come to my table so I informed an employee that I needed to leave. Today I returned and explained my situation and they comped me a new shake. They were friendly and quickly took care of the situation. :)

Atmosphere: 5

Food: 5

Service: 5

Brittney Busbee

Second bad experience at this location. I have an allergy that requires me to order grilled instead of fried. Got fried literally twice while standing there. Second experience was waiting 15 minutes for 2 grilled fillets and hashbrowns. That’s it.

Atmosphere: 2

Food: 2

Service: 1

Akilah M. Grace

I placed a mobile order this morning and sent it to the wrong location when I got to the window to pay the older woman at the drive thru window was in my opinion rude. And the service in the drive thru was very slow

Atmosphere: 1

Food: 1

Service: 1

Rona Joyner

Great customer service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich

JRussell Hudson

Best uce cream cones ever.

Atmosphere: 5

Food: 5

Service: 5

bre flowers

I ask for extra crispy fries and received fries that were not cook long enough. I brought this to the attention of employee that took my order and he said that they could not do the fries crispy. Why not tell me that when I ordered the fries and I would not have ordered them . Just glad my sandwich was good. Want be ordering fries anymore from this location. The other locations are able to cook crispy fries

Atmosphere: 5

Food: 3

Service: 5

Toni Cook

You can't go wrong with Chick-fil-A! Always a pleasure!Kid-friendliness: Very kid friendly!

Recommended dishes: Grilled Chicken Sandwich with Fries, Chick-Fil-A Chicken Biscuit, Filets, Spicy Chicken Sandwich

Grogan Just

It's chick-fil-a you know the order will be right. The food will be good. And the staff is always friendly.

Atmosphere: 5

Food: 5

Service: 5

LiveYourBestLife

I recently had a little trouble at this chick-fil-a. However, after speaking with the manager Dre, it was swiftly resolved in a very professional manner. The food is always great, and during lunch they are so busy. I often pick up for doordash, and they make it fast and easy! It's a great atmosphere. You can enjoy lunch with your family, or a co-worker. I highly recommend this Chick-fil-A.Parking: There's usually plenty of room for parking.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chick-Fil-A Waffle Potato Fries, Chick-Fil-A Chicken Biscuit, Mac & Cheese, Spicy Chicken Sandwich

Anna Gabriella Pharo

This Chick-fil-A is not good with remembering to put things in the pickup bags. I’m constantly missing straws, forks, dressings, napkins, etc. I seem to always be missing something. The food is good but overcooked sometimes and the employees are friendly. In my opinion, all they need to fix is the quality control and memorization of utensils and things needed in the orders.Vegetarian options: They offer great salads but be mindful that this is a franchise based around chicken.Dietary restrictions: They offer gluten free bread and chickenParking: Not a ton of spots but usually not enough of the spots are filled to have no parkingKid-friendliness: Used to have a playground but they got rid of it unfortunately. They have kids meals, toys, and other little treats that are kid friendly. Usually they have random events with their mascot cow and certain dress up days that are fun for kids.

Atmosphere: 4

Food: 3

Service: 2

Recommended dishes: Chick-N-Strips Meal, Chick-N-Minis, Chick-Fil-A Waffle Potato Fries, Chick-Fil-A Chicken Biscuit, Chicken Noodle Soup, Cobb Salad

Jennifer Pate

This store is consistently slow and consistently leaves out straws. Otherwise it’s fine but,, just don’t expect a typical Chick-fil-A experience.

Food: 4

Service: 2

Joel Bryant

Always delicious food served hot and fresh. Very friendly and helpful staff.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Chicken Sandwich with Fries, Grilled Nuggets, Chick-Fil-A Waffle Potato Fries, Chick-Fil-A Chicken Biscuit, Market Salad, 1 Combo

Steven Adams

Good morning Alex and staff does a wonderful job some of these girls I know their name Jamie and Nina and the rest of the crew does a great job keep up the good work keep the faith never give

Atmosphere: 5

Food: 5

Service: 5

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