Donatos Pizza

629 Montgomery Hwy, Vestavia Hills
(205) 824-1112

Recent Reviews

Gia Subedi

The best Margherita pizza! Chef’s kiss!

Son of Hecate

The pizza is scrumdiddlyumptious.???

Atmosphere: 5

Food: 5

Service: 5

Jeffrey Hatchett

Always

Atmosphere: 5

Food: 5

Service: 5

Joy Tear

The store is very clean. I met the owner's son, Alex, and he was incredibly friendly. The pizza here is my favorite. I was back in town from out of state and I'll make it a point to come back every time. Service with a smile and an amazing individual Hawaiian pizza made my day! Thank you for continuing to make great pizzas here all these years later!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hot Chicken Pizza Large

jerald byrd

Great experience for my first time visiting.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Lovers Pizza, Cinnamon Bread

Jason R.

Probably the best thin crust pizza around and not everyone knows bout it. Service is always excellent & faster than any pizza joint I've been to. Mainly pick up service but decent dine in area. Been around for many years!

Jason K.

Fantastic pizza to go and enjoy at home. We use Donatos at our office for group meals regularly.

Yukika M.

The food is always fresh and made to order. Customer service is impressive. The restaurant is clean.

Chelsea Campbell

Ordered through Uber eats food was burnt and had a hair on it. The manager was

Food: 1

Service: 1

Whitney McDonald

Their pizza is the best and all the crust options are amazing!!! We love the pizza and the crispy pepperonis!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza, Chicken Spinach

Bree G.

This pizza is actually gross. No flavor, tastes frozen. Don't go here unless you want food poisoning the day after. Overpriced for poor quality food

Will McDaniel ıı

Always good service. Been eating here since high school...and I'm 34.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Lovers Pizza

Katie B.

Great service and food always! One of my favorite pizza places. I will definitely keep going!

Brittain Mitchell

The owner is tremendous, talk to the manager that was there, the boss had already left the owner had already left so he was the manager on duty, that guys tremendous you know, when you have successful people around your business...Nobody asked my opinion but I'm giving it anyway....If your business is failing or you are failing to make money, then look at your people. It's best that you cut 90% of those people and fire them immediately because you've got 10% of the good ones doing a hundred percent of the work and you're paying the extra 90% to do nothing, so keep the good ones get rid of the bad ones because when you have successful people who want to be successful than your business will be successful and doesn't matter how you look at it.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Lovers Pizza, Pepperoni Pizza, Cheese Pizza, Banana Peppers, Black Olives

Ryan K.

Terrible experience!! Never received order for delivery. Got no refund.Called about 1.5 hours after placing order for delivery (30 minutes after Donato's delivery time in order confirmation). Was told Doordash collected order.Employee explained they use Doordash to make deliveries "on busy nights" because they only ever "have two drivers" available. The use of doordash was not disclosed in order summary emailed by Donato's.Won't go back to Donato's. Suggest you avoid.UPDATE:I went to the location. Was told by store manager that because they involved Doordash to deliver my order, whether I get a refund is up to Doordash. To which I responded, I ordered through Donato's website, not doordash. Let me be clear, yes, I was upset and borderline angry at the fiasco that was ordering delivery through Donato's. I believe justifiably so. BUT, never did I raised my voice or berate the hardworking employees who clearly were struggling to keep up at a newly opened restaurant on a busy night. Ironically, when I arrived at Donato's, happened to get in line behind the doordash driver Donato's called to pick up my order after I called Donato's (30 minutes after scheduled delivery). The driver appears to have arrived at Donato's at about 7:15 pm (1 hour after my order was to have been delivered). Once discovered, I slipped the doordash driver some cash for their effort. He promptly left. I then refused to accept 2 hour old pizza and demanded a refund. Was told I'd have to wait for manager. So I got in another line behind others waiting for refunds. I happened to be last in that line. Once my turn came, the manger clearly was frazzled, upset, and decided to direct that toward me, for having the temerity to show up to the store, 2 hours after I ordered, visibly frustrated, and request a refund. I was essentially informed I had no right to be upset for the shoddy manner Donato's handled my order for delivery. As if it was a privilege to pay for food from what appears to be a third-rate pizza joint. BTW, as I was waiting, I observed the manger on the quality control line, wiping her nose with the back of their hand while holding a kitchen implement. So yeah, think my family and I were lucky in the end!

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