Food was cold service was awful. I wouldn't trust the people running this place to run a hotdog stand.
Atmosphere: 1
Food: 1
Service: 1
José O'Hrens
A blonde boy with a shaved head took our order, I ordered a coffee and he asked me what I wanted in it, I’m not familiar with the menu so I asked him what exactly he meant by that and he proceeded to say he didn’t know so I just agreed to getting it, he then messily shoved my donuts in a bag and proceeded to give me my coffee with absolutely nothing in it, I went back and asked him if I had to specifically ask for the creamer and he said yes and laughed at me, overall my experience was bad he made me feel dumb for not knowing their menu and when I asked questions he didn’t have an answer to them.
Azure Drk (CS)
People complain about the drive through and ordering ahead, but other than that this place is extremely friendly and in my experience does it work quick. Love the drive through staff
Atmosphere: 5
Food: 4
Service: 5
Nine MillerHD
Seems that I can’t get fresh donuts here..Publix! Way better…
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Donuts
Thomas Ball
Love their coffee
Atmosphere: 5
Food: 5
Service: 5
Harmony Welbourne
They never have enough donuts when I go to this location. How does Dunkin never have enough donuts?! I learned in the past to at least not order and pay in the app because then I get there and they don’t have them even though I have paid for them. But even today, I asked for 2 dozen glazed. She said they didn’t have enough glazed. So I asked to get a dozen glazed and a dozen others. She said she still didn’t have enough. Today was the last attempt. I’ll leave the house earlier and go to Krispy Kreme in Hoover from now on. ✌️ Dunkin’
Rohit Patel
Berry bed service. She say don’t have time take order. And 20 minit order readyAnd she put Worng order to. I order Sprinkler 2 +2+2 half and fill Damm Service. For like this people and Whalen that coming for our store Damm asking service. Stupid.
Food: 3
Service: 1
Ed Mahayag
Order one simple large coffee and donut in the drive thur and got the wrong coffee. Didn't check until down the
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Dunkin Donuts
Lisa L
Didn't have what I wanted low stock on donuts at 9 am.
They need help at this location. The staff are so friendly and work so hard but it seems like they are always behind. My drinks are not consistent
Louise “Skatergirllou” Warner
Coffee was fresh, the order was correct, and it came fast!
Atmosphere: 5
Food: 5
Service: 5
Mark W
Food and drinks are great when the order is correct. The wait times keep getting longer and longer in the drive through. I just spent 35 minutes in the drive through for a vanilla latte and old fashioned donut. And the latte was the wrong one. It’s gone downhill for over a year now and today was my last time going for a while. I’ve been here over 100 times and can’t deal with the inconsistency anymore.
Atmosphere: 4
Food: 4
Service: 2
Mark W.
Food and drinks are great when the order is correct. The wait times keep getting longer and longer in the drive through. I just spent 35 minutes in the drive through for a vanilla latte and old fashioned donut. And the latte was the wrong one. It's gone downhill for over a year now and today was my last time going for a while. I've been here over 100 times and can't deal with the inconsistency anymore.
R M
This location is hit or miss. There’s a 50/50 shot in the morning whether this location is complete chaos or a functioning business. There seems to always be a manager on site that cares and is doing their best, but it isn’t uncommon for there to only be two employees running the store, or a good manager trying to make 3 zombie employees function. I would just advise if you show up in the morning and the line is long, just keep on moving and think of somewhere else to go.
Food was cold service was awful. I wouldn't trust the people running this place to run a hotdog stand.
Atmosphere: 1
Food: 1
Service: 1
A blonde boy with a shaved head took our order, I ordered a coffee and he asked me what I wanted in it, I’m not familiar with the menu so I asked him what exactly he meant by that and he proceeded to say he didn’t know so I just agreed to getting it, he then messily shoved my donuts in a bag and proceeded to give me my coffee with absolutely nothing in it, I went back and asked him if I had to specifically ask for the creamer and he said yes and laughed at me, overall my experience was bad he made me feel dumb for not knowing their menu and when I asked questions he didn’t have an answer to them.
People complain about the drive through and ordering ahead, but other than that this place is extremely friendly and in my experience does it work quick. Love the drive through staff
Atmosphere: 5
Food: 4
Service: 5
Seems that I can’t get fresh donuts here..Publix! Way better…
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Donuts
Love their coffee
Atmosphere: 5
Food: 5
Service: 5
They never have enough donuts when I go to this location. How does Dunkin never have enough donuts?! I learned in the past to at least not order and pay in the app because then I get there and they don’t have them even though I have paid for them. But even today, I asked for 2 dozen glazed. She said they didn’t have enough glazed. So I asked to get a dozen glazed and a dozen others. She said she still didn’t have enough. Today was the last attempt. I’ll leave the house earlier and go to Krispy Kreme in Hoover from now on. ✌️ Dunkin’
Berry bed service. She say don’t have time take order. And 20 minit order readyAnd she put Worng order to. I order Sprinkler 2 +2+2 half and fill Damm Service. For like this people and Whalen that coming for our store Damm asking service. Stupid.
Food: 3
Service: 1
Order one simple large coffee and donut in the drive thur and got the wrong coffee. Didn't check until down the
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Dunkin Donuts
Didn't have what I wanted low stock on donuts at 9 am.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Glazed Donuts, Egg and Cheese
Best hot chocolate and blueberry donut.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Restaurantji Recommends
They need help at this location. The staff are so friendly and work so hard but it seems like they are always behind. My drinks are not consistent
Coffee was fresh, the order was correct, and it came fast!
Atmosphere: 5
Food: 5
Service: 5
Food and drinks are great when the order is correct. The wait times keep getting longer and longer in the drive through. I just spent 35 minutes in the drive through for a vanilla latte and old fashioned donut. And the latte was the wrong one. It’s gone downhill for over a year now and today was my last time going for a while. I’ve been here over 100 times and can’t deal with the inconsistency anymore.
Atmosphere: 4
Food: 4
Service: 2
Food and drinks are great when the order is correct. The wait times keep getting longer and longer in the drive through. I just spent 35 minutes in the drive through for a vanilla latte and old fashioned donut. And the latte was the wrong one. It's gone downhill for over a year now and today was my last time going for a while. I've been here over 100 times and can't deal with the inconsistency anymore.
This location is hit or miss. There’s a 50/50 shot in the morning whether this location is complete chaos or a functioning business. There seems to always be a manager on site that cares and is doing their best, but it isn’t uncommon for there to only be two employees running the store, or a good manager trying to make 3 zombie employees function. I would just advise if you show up in the morning and the line is long, just keep on moving and think of somewhere else to go.