This location is awful. I used to come here frequently and it was nice and clean with great service. Went in tonight at 7:45 (hours are clearly posted that they close at 9) and wanted to dine in. I was told they were going to close early and I could order, but I needed to take it to go. The store was nasty with sticky floors, trash all over the place....just gross and subpar customer service.
Isaiah B.
Trash service. It was empty inside at 4pm and they said they wouldn't serve dine-ins for the next hour and a half because of a large family order. It seems like dine in restaurants will make any excuse to not serve non pickup orders. Frustrating
Danielle C.
I ordered food yesterday and it was awful . My chicken kabob was cold and my rice was dry. They didn't put my pita bread in there . I was very disappointed in my food and it's bad
Treasure McGee
I usually love Zoe's. I placed my order online for pick up and I asked for no carmelized onions. It seems like that added extra onions and the chicken was extremely dry. When I called in apparently they were in a rush because the guy barely let me get out my concerns before he blurted out we will refund your order and hung up. I don't think I'll be back to that location.
Javolyn L.
We went and had an awesome experience, the food was good and the customer service was on point! Bernard was great and made the experience even better. The cashier that was there was also fantastic the Sweet Tea and Limeade she made was really good but I don't remember her name! We will be back!
alondria gucci
Ordered chicken orzo soup and per usual NO CHICKEN. This must be a new thing to serve the soup with absolutely no meat.
Emily Halphen Wellen
If I could give this location zero stars I would. They close early on weekends (not their posted hours) and take online orders without turning off their system. They accepted my online order and $60 of my $ for me to drive thirty minutes round trip and end up with no food. Not even an apology or acknowledgement that they screwed up. When I called, the manager seemed flabbergasted that I expected my food for free (if I am going to drive all the way over there again after my first experience, at leave give me a free cookie for crying out loud). I have been a loyal Zoe’s customer for YEARs and this location has turned me off completely. Will never do business with this brand again.
Emily H.
If I could give this location zero stars I would. They close early on weekends (not their posted hours) and take online orders without turning off their system. They accepted my online order and $60 of my $ for me to drive thirty minutes round trip and end up with no food. Not even an apology or acknowledgement that they screwed up. When I called, the manager seemed flabbergasted that I expected my food for free (if I am going to drive all the way over there again after my first experience, at leave give me a free cookie for crying out loud). I have been a loyal Zoe's customer for YEARs and this location has turned me off completely. Will never do business with this brand again.
Ashlee Tidwell
Great food and service! The gentleman who was running the front and kitchen was killing it. The food was some of the best I’ve ever had at Zoe’s!
Joseph Snider
Terrible customer service. Employees are not attentive whatsoever. You'll get bare minimum service at best here. Go next door to taco mama or Panera instead. The service at this Zoes has no place when competing in this area. Don't support them.
I came into Zoe's yesterday and stood up front and no one would help me. Some lady walked in behind me and immediately got waited on. None of the employees even noticed me walk out in frustration. I'm only 6'4" tall and was wearing my cloak of invisibility so I guess it's understandable, right? I tried to call to complain but couldn't get through to a person. I was very disappointed and won't be back to the Zoe's at this location for a very long time, if ever. I walked next door and got Taco Mama instead. I got waited on right away.
Kim Clayton
The new turmeric rice is not good at all…I think that you guys need to go back to the old rice pilaf it taste much better. The rice is why myself mad my other family and friends would drive miles to get. Other than that everything else is great.
Garrett Scott
I missed the memo that this was no longer a "fast casual" place to eat. After 30 minutes my sandwich and side salad was not ready. I tried to get the attention of someone to try and see if I could get my order changed Togo. I was not the only person being neglected. The phone was ringing and nobody was stoping to answer it. Who I assume was the manager kept going back to the kitchen to prepare orders they needed for a Togo order. There were plenty of people in the kitchen but only 2 people working the line. I left without my receiving my food simply because I could wait no longer. I know these are difficult times but after this experience I can not say for sure that I will be back, and I definitely can not recommend anyone visit at this time either.
Henry G.
I got curbside pickup here and they were so nice. They were so respectful and got it out 3 minutes after I arrived and ordered.
This location is awful. I used to come here frequently and it was nice and clean with great service. Went in tonight at 7:45 (hours are clearly posted that they close at 9) and wanted to dine in. I was told they were going to close early and I could order, but I needed to take it to go. The store was nasty with sticky floors, trash all over the place....just gross and subpar customer service.
Trash service. It was empty inside at 4pm and they said they wouldn't serve dine-ins for the next hour and a half because of a large family order. It seems like dine in restaurants will make any excuse to not serve non pickup orders. Frustrating
I ordered food yesterday and it was awful . My chicken kabob was cold and my rice was dry. They didn't put my pita bread in there . I was very disappointed in my food and it's bad
I usually love Zoe's. I placed my order online for pick up and I asked for no carmelized onions. It seems like that added extra onions and the chicken was extremely dry. When I called in apparently they were in a rush because the guy barely let me get out my concerns before he blurted out we will refund your order and hung up. I don't think I'll be back to that location.
We went and had an awesome experience, the food was good and the customer service was on point! Bernard was great and made the experience even better. The cashier that was there was also fantastic the Sweet Tea and Limeade she made was really good but I don't remember her name! We will be back!
Ordered chicken orzo soup and per usual NO CHICKEN. This must be a new thing to serve the soup with absolutely no meat.
If I could give this location zero stars I would. They close early on weekends (not their posted hours) and take online orders without turning off their system. They accepted my online order and $60 of my $ for me to drive thirty minutes round trip and end up with no food. Not even an apology or acknowledgement that they screwed up. When I called, the manager seemed flabbergasted that I expected my food for free (if I am going to drive all the way over there again after my first experience, at leave give me a free cookie for crying out loud). I have been a loyal Zoe’s customer for YEARs and this location has turned me off completely. Will never do business with this brand again.
If I could give this location zero stars I would. They close early on weekends (not their posted hours) and take online orders without turning off their system. They accepted my online order and $60 of my $ for me to drive thirty minutes round trip and end up with no food. Not even an apology or acknowledgement that they screwed up. When I called, the manager seemed flabbergasted that I expected my food for free (if I am going to drive all the way over there again after my first experience, at leave give me a free cookie for crying out loud). I have been a loyal Zoe's customer for YEARs and this location has turned me off completely. Will never do business with this brand again.
Great food and service! The gentleman who was running the front and kitchen was killing it. The food was some of the best I’ve ever had at Zoe’s!
Terrible customer service. Employees are not attentive whatsoever. You'll get bare minimum service at best here. Go next door to taco mama or Panera instead. The service at this Zoes has no place when competing in this area. Don't support them.
Restaurantji Recommends
I came into Zoe's yesterday and stood up front and no one would help me. Some lady walked in behind me and immediately got waited on. None of the employees even noticed me walk out in frustration. I'm only 6'4" tall and was wearing my cloak of invisibility so I guess it's understandable, right? I tried to call to complain but couldn't get through to a person. I was very disappointed and won't be back to the Zoe's at this location for a very long time, if ever. I walked next door and got Taco Mama instead. I got waited on right away.
The new turmeric rice is not good at all…I think that you guys need to go back to the old rice pilaf it taste much better. The rice is why myself mad my other family and friends would drive miles to get. Other than that everything else is great.
I missed the memo that this was no longer a "fast casual" place to eat. After 30 minutes my sandwich and side salad was not ready. I tried to get the attention of someone to try and see if I could get my order changed Togo. I was not the only person being neglected. The phone was ringing and nobody was stoping to answer it. Who I assume was the manager kept going back to the kitchen to prepare orders they needed for a Togo order. There were plenty of people in the kitchen but only 2 people working the line. I left without my receiving my food simply because I could wait no longer. I know these are difficult times but after this experience I can not say for sure that I will be back, and I definitely can not recommend anyone visit at this time either.
I got curbside pickup here and they were so nice. They were so respectful and got it out 3 minutes after I arrived and ordered.
Really fresh food, clean restuarant