Customer waited our table because she felt sorry for the lack of employee's.. An hour wait for food and it was terrible.. Never should have waited or stayed and will not go back..
Atmosphere: 1
Food: 1
Service: 1
patricia burns
I give this store a very low rates. The pancakes were cold and I had the big steak omelette. Cold and taste like it was just put in a microwave for two second. No meat just a lot of thick cheese. Sorry I won’t eat there anymoreWheelchair accessibility: Yes
Atmosphere: 3
Food: 2
Scott Whitmer
Busy busy. Wait list on Saturday. Took a while for food to come out. Good food. Good
Atmosphere: 4
Food: 4
Service: 5
Jared Butler
The food was good. The bathroom was in rough shape & smelled very bad from not being
Mopping at 8:30 with extremely strong bleach water which made everything I was eating and drinking taste like bleach. Employees were rude and we saw our waitress only 3 times I had to get another employee to get her so we could pay and leave. We barely ate our food because it was not very appetizing especially with the intense bleach smell. My boyfriend got a chicken melt and the cheese wasn’t even melted and it was soaked in grease. Will never return here again I’ll just go to Dennys instead if I was breakfast at night at least their food is really good and service is better as well.
Atmosphere: 1
Food: 1
Service: 1
Char of Heart
I'm disabled and when I visited for a family gathering, everything was just right. We had sitting perfect for those with children to keep then at the booth. The table was near those with child so we could talk and the children could visit their grandparents without us worrying about them wondering roo far. The waiter had an awesome sense of humor and we enjoyed her every time she checked on us. It was easy for me to get in and sit in my rollaider seat. When a part fell off another waiter nearby got our attention and helped me put the handle clip in.Parking: There were several real close to the entrance and we had no problem finding on marked handicap.Wheelchair accessibility: There are at least two places on the parking lot that allow for easy access to the sidewalk for the entrance.
Recommended dishes: Cheese Cake and the Creme Brulee, Scrambled Eggs Sausage Links & Hashbrowns
Jennifer Westbrook
worst experience I've had in food service. No one was there barely took over a hour for our food wasn't made right after we waited so long I wouldn't recommend
Atmosphere: 1
Food: 1
Service: 1
Victoria Farmer
Poor Service MY SERVER WAS OBVIOUSLY NEW SO I GET THAT SHE WAS NICE BUT NOT INFORMATIVE ABT THE MENU EVEN THE SIMPLE THINGS SHE TOOK MY ORDER CORRECTLY THOUGH AFTER I REPEATED IT TWICE THE MANAGER ON DUTY WAS HIGH ON SOMETHING SHE CAME TO OUR TABLE TOOK MY ORDER AGAIN PUT IT IN SYSTEM COMPLETELY WRONG MY FOOD HAD TO BE SENT BACK MUTIPLE TIMES SHE ACTED VERY INAPPROPRIATE IT TOOK US OVER 30 MINS TO GET OUR DRINKS OVER A HOUR 2 GET OUR FOOD IT WAS MAYBE 10 PPL TOTAL IN THE WHOLE RESTAURANT VERY SLOW NOT BUSY AT ALL THEY ONLY HAD ONE COOK THEY HAD TO CALL IN ANOTHER MANAGER TO TAKE OVER BCUZ THE 1ST ONE WAS HORRIBLE BUT THE 2 MANAGER CAME IN APOLOGETIC GAVE A DISCOUNT ON OUR MEAL HAD IT REMADE BUT STILL WASNT CORRECT BY TIME FOOD CAME TO TABLE I HAD LOSSED MY APPETITE I VISIT THIS LOCATION VERY OFTEN MUTIPLE TIMES A MONTH I WAS VERY VERY DISAPPOINTED SO WE LEFT BUT I DID TIP THE SERVER DID SHE DESEVE IT NOT REALLY DIDNT REFILL OUR DRINKS OR BRING CONDIMENTS BUT BCUZ SHE WAS NEW I GAVE HER A LIL SOMETHING BUT 10 OUTTA 10 DO NOT RECOMMEND@ihopowner please email me directly on email attached to this review
Atmosphere: 1
Food: 1
Service: 1
Darren Corbin
Service is horrible. Expect a wait time of 90 minutes after your order is placed. Understaffed and bad experience all the way around. I do not recommend the Benton IHOP.
Atmosphere: 1
Food: 1
Service: 1
Jackie Flowers
The service was excellent. In the past, we experienced some issues with service, but it appears to be better!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2x2x2 with Unlimited Pancake Combo
This was the only place open on Thanksgiving, and me and the boys were starving so we went in. Food was great, and fast. Service was friendly and on top of all our needs! Thanks so much!Kid-friendliness: My kid was thrilled with the smiley face pancakes!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: NY Cheese Cake Pancakes, Big Steak Omelette, Spinach Mushroom & Bacon Omelette
Sonny Victory
The waitress was very kind she was very sweet she checked
Atmosphere: 5
Food: 5
Service: 5
Chris Deege
Best GF pancakes I ever had....Dietary restrictions: Great GF pancakes!
Atmosphere: 5
Food: 5
Service: 5
Bladimir Vanegas
Because there are many Latinos, they should have at least one person who speaks Spanish, but the place is EXCELLENT, very friendly, loving and attentive staff, thank you
Atmosphere: 5
Food: 5
Service: 5
Gaines Love
Parking: No problem.Wheelchair accessibility: Enough
Customer waited our table because she felt sorry for the lack of employee's.. An hour wait for food and it was terrible.. Never should have waited or stayed and will not go back..
Atmosphere: 1
Food: 1
Service: 1
I give this store a very low rates. The pancakes were cold and I had the big steak omelette. Cold and taste like it was just put in a microwave for two second. No meat just a lot of thick cheese. Sorry I won’t eat there anymoreWheelchair accessibility: Yes
Atmosphere: 3
Food: 2
Busy busy. Wait list on Saturday. Took a while for food to come out. Good food. Good
Atmosphere: 4
Food: 4
Service: 5
The food was good. The bathroom was in rough shape & smelled very bad from not being
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: Spinach Mushroom & Bacon Omelette, Scrambled Eggs Sausage Links & Hashbrowns
Mopping at 8:30 with extremely strong bleach water which made everything I was eating and drinking taste like bleach. Employees were rude and we saw our waitress only 3 times I had to get another employee to get her so we could pay and leave. We barely ate our food because it was not very appetizing especially with the intense bleach smell. My boyfriend got a chicken melt and the cheese wasn’t even melted and it was soaked in grease. Will never return here again I’ll just go to Dennys instead if I was breakfast at night at least their food is really good and service is better as well.
Atmosphere: 1
Food: 1
Service: 1
I'm disabled and when I visited for a family gathering, everything was just right. We had sitting perfect for those with children to keep then at the booth. The table was near those with child so we could talk and the children could visit their grandparents without us worrying about them wondering roo far. The waiter had an awesome sense of humor and we enjoyed her every time she checked on us. It was easy for me to get in and sit in my rollaider seat. When a part fell off another waiter nearby got our attention and helped me put the handle clip in.Parking: There were several real close to the entrance and we had no problem finding on marked handicap.Wheelchair accessibility: There are at least two places on the parking lot that allow for easy access to the sidewalk for the entrance.
Recommended dishes: Cheese Cake and the Creme Brulee, Scrambled Eggs Sausage Links & Hashbrowns
worst experience I've had in food service. No one was there barely took over a hour for our food wasn't made right after we waited so long I wouldn't recommend
Atmosphere: 1
Food: 1
Service: 1
Poor Service MY SERVER WAS OBVIOUSLY NEW SO I GET THAT SHE WAS NICE BUT NOT INFORMATIVE ABT THE MENU EVEN THE SIMPLE THINGS SHE TOOK MY ORDER CORRECTLY THOUGH AFTER I REPEATED IT TWICE THE MANAGER ON DUTY WAS HIGH ON SOMETHING SHE CAME TO OUR TABLE TOOK MY ORDER AGAIN PUT IT IN SYSTEM COMPLETELY WRONG MY FOOD HAD TO BE SENT BACK MUTIPLE TIMES SHE ACTED VERY INAPPROPRIATE IT TOOK US OVER 30 MINS TO GET OUR DRINKS OVER A HOUR 2 GET OUR FOOD IT WAS MAYBE 10 PPL TOTAL IN THE WHOLE RESTAURANT VERY SLOW NOT BUSY AT ALL THEY ONLY HAD ONE COOK THEY HAD TO CALL IN ANOTHER MANAGER TO TAKE OVER BCUZ THE 1ST ONE WAS HORRIBLE BUT THE 2 MANAGER CAME IN APOLOGETIC GAVE A DISCOUNT ON OUR MEAL HAD IT REMADE BUT STILL WASNT CORRECT BY TIME FOOD CAME TO TABLE I HAD LOSSED MY APPETITE I VISIT THIS LOCATION VERY OFTEN MUTIPLE TIMES A MONTH I WAS VERY VERY DISAPPOINTED SO WE LEFT BUT I DID TIP THE SERVER DID SHE DESEVE IT NOT REALLY DIDNT REFILL OUR DRINKS OR BRING CONDIMENTS BUT BCUZ SHE WAS NEW I GAVE HER A LIL SOMETHING BUT 10 OUTTA 10 DO NOT RECOMMEND@ihopowner please email me directly on email attached to this review
Atmosphere: 1
Food: 1
Service: 1
Service is horrible. Expect a wait time of 90 minutes after your order is placed. Understaffed and bad experience all the way around. I do not recommend the Benton IHOP.
Atmosphere: 1
Food: 1
Service: 1
The service was excellent. In the past, we experienced some issues with service, but it appears to be better!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2x2x2 with Unlimited Pancake Combo
Restaurantji Recommends
This was the only place open on Thanksgiving, and me and the boys were starving so we went in. Food was great, and fast. Service was friendly and on top of all our needs! Thanks so much!Kid-friendliness: My kid was thrilled with the smiley face pancakes!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: NY Cheese Cake Pancakes, Big Steak Omelette, Spinach Mushroom & Bacon Omelette
The waitress was very kind she was very sweet she checked
Atmosphere: 5
Food: 5
Service: 5
Best GF pancakes I ever had....Dietary restrictions: Great GF pancakes!
Atmosphere: 5
Food: 5
Service: 5
Because there are many Latinos, they should have at least one person who speaks Spanish, but the place is EXCELLENT, very friendly, loving and attentive staff, thank you
Atmosphere: 5
Food: 5
Service: 5
Parking: No problem.Wheelchair accessibility: Enough
Atmosphere: 3
Food: 3
Service: 3