“My wife chose this restaurant for our anniversary dinner. It's pretty much like every upscale restaurant I have been to: pleasant atmosphere, delicious food, nice food presentation, small portions, high prices, and slow service. Some bread with the salad would have been a nice addition. My, small, glass of wine cost more than the entire bottle at Macadoodles. I would expect a waiter in an upscale restaurant like this to be dressed in something nicer than jeans and sneakers. I can cross Petit Bistro off my bucket list now.“
“My wife and I had an exceptional experience this evening! The food is always outstanding and the service is always great! This evening was a different experience though…. We ordered our food and I ordered my favorite drink from the bar. The waitress (Addison), which also did a fantastic job came back to the table to let me know they didn’t have jalapeños for my drink. At the same time, Josh, the manager on duty came to the table to let me know they didn’t have jalapeños, but he gave me an option!I manage over 700 plus employees and always tell our teams the options are NOT yes or no when it comes to customer service. The options are either YES or YES with options! Josh gave me the Yes with options answer instead of saying No. They easily could have said we don’t have jalapeños, would you like something different? Instead Josh said Yes, I can make it happen! The option was that I’d have to wait for a few additional minutes while Josh runs to a local store to buy some jalapeños for my drink.I couldn’t believe what was happening! Josh put his jacket on and literally ran (did not drive) to the store while it was raining to take care of us. Josh created the ultimate customer experience this evening! The smallest gesture goes a long way with customer service. These are the things I have done for years and wondered if this kind of service still exists. Josh did 1000% the right thing and didn’t say No. This experience and post should be shared with every employee and manager to never say No to the customer. It’s either Yes or Yes with options!Josh went above and beyond and there are many Managers, Waiters and Waitresses that could learn something very valuable from Josh at Tavola Trattoria! Thank You to Josh and Addison for giving my wife and I the experience I haven’t had in a long time! Not to mention, that was the hottest drink I’ve had in a while! LOL…. LOVED IT!If you like it hot, ask for the Jalapeño Margarita the next time you go to Tavola Trattoria! Be sure to muddle the jalapeños! It’s not on the menu, but Josh knows how to make it right!For the record, we’ve never had a bad experience here and any waiter or waitress we have had has been great! This location is definitely doing something right!“
“It's not a quick lunch so allow time. But it is super tastey!! I have loved every crepe I've ever got from there. But I think my favorites are the Ruben and the pesto. Aside from the desserts ones of course. All of them are good. I think the smores is my favorite though. Try them all!“