The store is nicely set up and there are great selections across the store! Where the store fails, (and as I was reminded why I don't shop here more often), are the TERRIBLE self-checkout registers. Too small to do any weekly shopping and too flaky to get through an order without MULTIPLE employee interventions! PLEASE change those horrible registers! I'd shop there every week if you did, driving in from Greenbrier!
Artistry by Elle
I was accused of stealing a Kroger marketplace this morning by Mr. Vaughan and his employees. The cashiers were having a powwow instead of attending to people who needed assistance in self check. I scanned my card and left behind the item that didn’t scan. The screen still saying waiting on assistance but assistance never showed I go to leave. As soon as I’m in the parking lot all kind of help suddenly arrives, accusing me of theft. Mr. Vaughn even volunteered to call Conway PD. When I go back to the register to the assistance alert had disappeared, and I simply pressed continued check out, and my receipt popped out in the transaction was completed. This something that your attendant could have easily done being that she had not done her job in the first place. Now comes the part when I try to return my items and guest services is closed but the store is open. Apparently you cannot get a refund a Kroger until 8 o’clock even though the store opens at 6am. Horrible experience.
Chris H.
Rotten food and rotten employees. Expect bigotry and hate at this Kroger location. Would give zero stars if I could.
Megan W.
Every time I go half of the items I need are sold out. Multiple trips in a row weeks apart. Their pickup is also a mess, I've used it twice and both times I got a call (10 minutes before scheduled pickup time while in the car already on my way there) saying it'd be another two hours before my order is ready despite my Kroger app saying it's ready for pickup. I'd genuinely rather drive to Little Rock at this point than be let down here again
Myfavoriteband :
I love the chicken at the concession stands, it's fire. I think the guy who made them, think he said his name was Kaiden, he should honestly get a raise.
X M
Good selection of meat
Yvonne Mcwilliams
Always our the best
Lisa Thomas
Pickup is a joke ! The guy that brought my things out didn’t tell me some of the items were out of stock , I drove 45 min home to find out my 5 bags of dog food weren’t in The trunk of the car ! What an idiot !
Samantha Hensley Lovell
Some from corporate asked that the bin be removed that allowed donations for the high school food program?? The program that feeds hungry kids?? Donations by paying customers, at no cost to kroger... That's pretty sick corporate. Does corporate hate hungry kids or just feeding them?
Karyn Henry Singleton
There is a solid 2 inches of ice in the Kroger entry ways that extend several feet out into the parking lot. No precautions taken, customers were slipping and falling all over the place. CUSTOMERS BEWARE!
There is a solid 2 inches of ice in the Kroger entry ways that extend several feet out into the parking lot. No precautions taken, customers were slipping and falling all over the place. CUSTOMERS BEWARE!
Michael Vinson
Those poor people in the pharmacy working like crazy and I still had to stand in line for 30 minutes. One woman was working the drive through and a pick up window. Maybe a little more staff ???
Robert Tom Osborne
Kroger keeps advertising how fresh their produce is when I found rotten potato and molded oranges on their shelves. that doesn't seem 'Fresher than Fresh" to me.
Beth Elms
Kroger on Salem in Conway AR needs to step up! Two lanes on a Sunday and self check out lines around the corner on a SUNDAY AFTERNOON is absolutely ridiculous. What happens to the Kroger that prided their store or waiting minimal amount of time in line.
Cheryl T.
I would give Kroger zero stars if I could - for gouging people with a $.20 per bottle increase on Gerber Baby food during the pandemic Get it from Amazon or Walmart much cheaper. Ill be boycotting Kroger!
The store is nicely set up and there are great selections across the store! Where the store fails, (and as I was reminded why I don't shop here more often), are the TERRIBLE self-checkout registers. Too small to do any weekly shopping and too flaky to get through an order without MULTIPLE employee interventions! PLEASE change those horrible registers! I'd shop there every week if you did, driving in from Greenbrier!
I was accused of stealing a Kroger marketplace this morning by Mr. Vaughan and his employees. The cashiers were having a powwow instead of attending to people who needed assistance in self check. I scanned my card and left behind the item that didn’t scan. The screen still saying waiting on assistance but assistance never showed I go to leave. As soon as I’m in the parking lot all kind of help suddenly arrives, accusing me of theft. Mr. Vaughn even volunteered to call Conway PD. When I go back to the register to the assistance alert had disappeared, and I simply pressed continued check out, and my receipt popped out in the transaction was completed. This something that your attendant could have easily done being that she had not done her job in the first place. Now comes the part when I try to return my items and guest services is closed but the store is open. Apparently you cannot get a refund a Kroger until 8 o’clock even though the store opens at 6am. Horrible experience.
Rotten food and rotten employees. Expect bigotry and hate at this Kroger location. Would give zero stars if I could.
Every time I go half of the items I need are sold out. Multiple trips in a row weeks apart. Their pickup is also a mess, I've used it twice and both times I got a call (10 minutes before scheduled pickup time while in the car already on my way there) saying it'd be another two hours before my order is ready despite my Kroger app saying it's ready for pickup. I'd genuinely rather drive to Little Rock at this point than be let down here again
I love the chicken at the concession stands, it's fire. I think the guy who made them, think he said his name was Kaiden, he should honestly get a raise.
Good selection of meat
Always our the best
Pickup is a joke ! The guy that brought my things out didn’t tell me some of the items were out of stock , I drove 45 min home to find out my 5 bags of dog food weren’t in The trunk of the car ! What an idiot !
Some from corporate asked that the bin be removed that allowed donations for the high school food program?? The program that feeds hungry kids?? Donations by paying customers, at no cost to kroger... That's pretty sick corporate. Does corporate hate hungry kids or just feeding them?
There is a solid 2 inches of ice in the Kroger entry ways that extend several feet out into the parking lot. No precautions taken, customers were slipping and falling all over the place. CUSTOMERS BEWARE!
Restaurantji Recommends
There is a solid 2 inches of ice in the Kroger entry ways that extend several feet out into the parking lot. No precautions taken, customers were slipping and falling all over the place. CUSTOMERS BEWARE!
Those poor people in the pharmacy working like crazy and I still had to stand in line for 30 minutes. One woman was working the drive through and a pick up window. Maybe a little more staff ???
Kroger keeps advertising how fresh their produce is when I found rotten potato and molded oranges on their shelves. that doesn't seem 'Fresher than Fresh" to me.
Kroger on Salem in Conway AR needs to step up! Two lanes on a Sunday and self check out lines around the corner on a SUNDAY AFTERNOON is absolutely ridiculous. What happens to the Kroger that prided their store or waiting minimal amount of time in line.
I would give Kroger zero stars if I could - for gouging people with a $.20 per bottle increase on Gerber Baby food during the pandemic Get it from Amazon or Walmart much cheaper. Ill be boycotting Kroger!