I stopped going to this location after two bad experiences. The first time, the girl dropped my cup and picked it up. I wasn’t drinking out of a glass that landed on the ground. The second time was when the girl making my drink decided to use her hand to push down the overflowing trash can as she was in process of making my drink. She then continued to make my drink without washing her hands. Please address sanitation and food safety with your employees.
Atmosphere: 3
Food: 1
Service: 1
YoungBoyDrowsy
Better Service! Orders were not made correct!
Dakota Franks
The ordering process was very quick and easy, and our drinks were very good!
jay barker
0 stars. online it says they close at 9pm and yet here i am at 8:10pm looking at a red barrier and a piece of paper that says “starbucks closed” and the workers are cleaning up. very confused
James F.
Online shows they are open to 9. Walked up at 8:35 and they said they closed at 8 but nobody updated the website.
Drew Derden
They have a great barista working afternoons/evenings.
I S
Summation: poor service, and unprofessional staff. Would give zero stars if possible.Time: 15:45, 8/24/22.So haven't been to Starbucks in years (before the pandemic) and based on this experience, won't go in again until after the next pandemic.The place is being renovated, so no menu boards up. Asked the server for a list: none available. Server (or maybe the shift manager; both employees are U20s, so difficult to distinguish) responds "we have lots of things", "Haven't you been to Starbucks before". No (see above)! Well apparently we are supposed to know the menu, even though the employees don't. Server/manager says "haven't you got the app?" Well of course not, just popping in coz we felt like a change.Shops are supposed to do what it takes to sell their wares, aren't they? Wouldn't you think that they would at least have a flat screen up, or a white board in the mean time then? (We noticed they had a zodiac sign vs. type of coffee chalk board on the way out).So, then the server/manager is offish to get rid of us, we leave, and then they continue a disparaging conversation about us to the next U20s customers (As a professor I have acute hearing!)Well, I believe that Dutch Bros might be expanding.......
Joan McClain
Good coffee and breakfast sandwiches, staff was great.
Richard Stone (Wolf68)
My wife loves their coffee, I don't like it. So I've met in the middle and give it a three-star.
Rita Collins
This was the most disappointing experience at a Starbucks I have ever had. I asked for a Nitro cold brew with sweet cream and the barista asked what size I wanted, I said the largest so she made me a trenta. It was not a Nitro cold brew it was in fact a vanilla cold brew with sweet cream, which is way sweeter than a nitro cold brew. I had to ask what the drink was, there was no explanation when I placed my order that the drink would be substituted for something other than a nitro cold brew with sweet cream. They forgot my husbands drink so they served 3 other people who came in after us. There was no apology or customer service, there were two younger female baristas working. All the drinks were incredibly sweet for some reason, it just wasn’t a good experience. Very disappointed, we visit Starbucks very often.
Came in&were standing at the register@ exactly 8:54 & were told they closed. Know that's 6mins until but was thinking since it says open until 9:00, that meant they're open until 9:00. She said "We're required to close our registers & clean up before we close" Just my opinion but when I worked in customer service we had to stay open until the exact minute. We couldn't even start vacuuming to clean if anyone was still seated, but anyway...
K.M. “Rosco” Horsley
Wouldn't never go to Starbucks! Back the blue and Military!
Shalonda Hunt
Great Service!
John Taylor
Barista was friendly and very helpful! I was greeted with a smile even though they were busy!
I stopped going to this location after two bad experiences. The first time, the girl dropped my cup and picked it up. I wasn’t drinking out of a glass that landed on the ground. The second time was when the girl making my drink decided to use her hand to push down the overflowing trash can as she was in process of making my drink. She then continued to make my drink without washing her hands. Please address sanitation and food safety with your employees.
Atmosphere: 3
Food: 1
Service: 1
Better Service! Orders were not made correct!
The ordering process was very quick and easy, and our drinks were very good!
0 stars. online it says they close at 9pm and yet here i am at 8:10pm looking at a red barrier and a piece of paper that says “starbucks closed” and the workers are cleaning up. very confused
Online shows they are open to 9. Walked up at 8:35 and they said they closed at 8 but nobody updated the website.
They have a great barista working afternoons/evenings.
Summation: poor service, and unprofessional staff. Would give zero stars if possible.Time: 15:45, 8/24/22.So haven't been to Starbucks in years (before the pandemic) and based on this experience, won't go in again until after the next pandemic.The place is being renovated, so no menu boards up. Asked the server for a list: none available. Server (or maybe the shift manager; both employees are U20s, so difficult to distinguish) responds "we have lots of things", "Haven't you been to Starbucks before". No (see above)! Well apparently we are supposed to know the menu, even though the employees don't. Server/manager says "haven't you got the app?" Well of course not, just popping in coz we felt like a change.Shops are supposed to do what it takes to sell their wares, aren't they? Wouldn't you think that they would at least have a flat screen up, or a white board in the mean time then? (We noticed they had a zodiac sign vs. type of coffee chalk board on the way out).So, then the server/manager is offish to get rid of us, we leave, and then they continue a disparaging conversation about us to the next U20s customers (As a professor I have acute hearing!)Well, I believe that Dutch Bros might be expanding.......
Good coffee and breakfast sandwiches, staff was great.
My wife loves their coffee, I don't like it. So I've met in the middle and give it a three-star.
This was the most disappointing experience at a Starbucks I have ever had. I asked for a Nitro cold brew with sweet cream and the barista asked what size I wanted, I said the largest so she made me a trenta. It was not a Nitro cold brew it was in fact a vanilla cold brew with sweet cream, which is way sweeter than a nitro cold brew. I had to ask what the drink was, there was no explanation when I placed my order that the drink would be substituted for something other than a nitro cold brew with sweet cream. They forgot my husbands drink so they served 3 other people who came in after us. There was no apology or customer service, there were two younger female baristas working. All the drinks were incredibly sweet for some reason, it just wasn’t a good experience. Very disappointed, we visit Starbucks very often.
Restaurantji Recommends
Coffee is too high.
Came in&were standing at the register@ exactly 8:54 & were told they closed. Know that's 6mins until but was thinking since it says open until 9:00, that meant they're open until 9:00. She said "We're required to close our registers & clean up before we close" Just my opinion but when I worked in customer service we had to stay open until the exact minute. We couldn't even start vacuuming to clean if anyone was still seated, but anyway...
Wouldn't never go to Starbucks! Back the blue and Military!
Great Service!
Barista was friendly and very helpful! I was greeted with a smile even though they were busy!