The only positive about Hugo’s is the service. Despite being fully packed they immediately seated us at a table for 2, and the waitress always had a smile despite being overloaded. Cons: everything else! Had potato skins as an appetizer- it was mostly filled with non flavorful cheese. Bacon was scarce, and chives only seen in the dip. I added mushrooms to my Swiss and bacon burger and they were the only flavor in the whole greasy mess. Oh, and despite it being noon it was so dark inside we had to use the flashlight on our phones to read the menu. -1 for wait staff for not asking if I wanted dessert. (They asked large tables but not us.) They just brought the check and left. If the kitchen could learn how to cook without huge amounts of grease and let the flavors come through this restaurant might actually be worth the prices they charge. Since they don’t, they aren’t. Try somewhere else.
FancyDog
Best restaurant in town so I can’t imagine who posted that negative review. Menu is huge and food is consistently great- and I’m a foodie!!!! I have trouble deciding which of my favs to get. But I always add their fries: thick brown ones just like I like. I’m not a trout eater but my friends say it’s the best ever.
Christine F
(Don’t believe what you read if blokes hate on this place. They obviously should go be going to a frickin’ Applebees or Chilis.) I was staying nearby and asked a hotel employee where to get some late night food and drinks. They enthusiastically suggested Hugo’s. Walking down into the basement reminded me of bars in NYC’s Bowery District. They close at 10 but let me get comfortable at the bar. I ordered a turkey club which was so good. The bacon was fresh cooked, the turkey was high quality “clean” and the mayo plentiful. The chef really cared no matter the time. The draft beer tasted clean too, love me some clean lines, and my whisky shot looked big. They didn’t rush me out like most places do at closing. The employees were friendly and unpretentious which made my night. I really liked the whole vibe of the basement speakeasy, dark and let the food and drinks shine. I wish I had a place like this in St. Pete as it would be my weekly hangout. A gem of a spot.
Catalina M
Cool place but the food/service was not good. I ordered nachos and the cheese was complete plastic — almost like playdoe. I could peel it off without any residue and it tasted bad. Chips were also cheap and definitely store bought. I don’t recomend!
Trip785510
Great burgers!The handicap entrance/exit is through the kitchen and out the back,wish I would have known this before I walked around the building and up the sidewalk and down steps to get inside,the effort was rewarded because of the food and friendly service.
HJHM
Fun, “hoppin” burger joint below ground just off the downtown square in Fayetteville. They pack you in there but that adds to the atmosphere. Big menu and delicious diner style burgers.
Sylvie M
As I was walking in and holding the door open for my disabled boyfriend, the host angrily screeched “IN OR OUT?!?!” at us so we left. While we can’t attest to the food, the atmosphere and vibe were lacking.
juliebfromindy
We stopped in this location as it is a stable of the area. It has street parking with parking garages near by, is handicapped accessible in the back only, and has clean restrooms. Location is dark, bar like delightfulness, with attentive service. Menu is limited but the hamburgers are delightful. There are specials of the day and delicious desert crapes. We tried the artichoke spinach dip, delicious and the basket of fries, terrible. I did speak up about the fries, they took them right off and did not give us any grief. Atmosphere is very bar like, the decor is historical, and there are steep steps going down to the basement where restaurant is located.
Mitzi M
The food was so good with generous portions. We had Rueben’s and fish tacos. I’m not sure any other Rueben will measure up. The service was good. The atmosphere was good. It is a historic location. If I lived close I would go often!
TheColony150
The hamburger's meat was very tasty and perfectly cooked. The Club sandwich was perfect. Great flavor, think and toast bread, a lot of turkey, bacon and vegetables. Excellent service.
Amazing atmosphere and the food was fantastic. The hot pastrami and cheese was delicious. It’s easy to miss the entrance so look for the basement door if you use google maps to get you there
NCtravelerWS
Stopped here for a casual dinner. Hugo’s is a quintessential college town dive. The black and bleu and derek sandwiches were good. Service was okay. No complaints.
Heidi T
I had a craving for crepes but really wasn't interested in sitting down for long despite the cool atmosphere. I was able to call ahead and pick them up on the way home. The peach crepes were delicious!
debbie d
Love sitting along the wall and people watching. Friendly, conscientious staff. I got the jalapeno cheeseburger with fries this time, but I often pick the CSTS. It's an institution!
Deborah D
Love sitting along the wall and people watching. Friendly, conscientious staff. I got the jalapeno cheeseburger with fries this time, but I often pick the CSTS. It's an institution!
The only positive about Hugo’s is the service. Despite being fully packed they immediately seated us at a table for 2, and the waitress always had a smile despite being overloaded. Cons: everything else! Had potato skins as an appetizer- it was mostly filled with non flavorful cheese. Bacon was scarce, and chives only seen in the dip. I added mushrooms to my Swiss and bacon burger and they were the only flavor in the whole greasy mess. Oh, and despite it being noon it was so dark inside we had to use the flashlight on our phones to read the menu. -1 for wait staff for not asking if I wanted dessert. (They asked large tables but not us.) They just brought the check and left. If the kitchen could learn how to cook without huge amounts of grease and let the flavors come through this restaurant might actually be worth the prices they charge. Since they don’t, they aren’t. Try somewhere else.
Best restaurant in town so I can’t imagine who posted that negative review. Menu is huge and food is consistently great- and I’m a foodie!!!! I have trouble deciding which of my favs to get. But I always add their fries: thick brown ones just like I like. I’m not a trout eater but my friends say it’s the best ever.
(Don’t believe what you read if blokes hate on this place. They obviously should go be going to a frickin’ Applebees or Chilis.) I was staying nearby and asked a hotel employee where to get some late night food and drinks. They enthusiastically suggested Hugo’s. Walking down into the basement reminded me of bars in NYC’s Bowery District. They close at 10 but let me get comfortable at the bar. I ordered a turkey club which was so good. The bacon was fresh cooked, the turkey was high quality “clean” and the mayo plentiful. The chef really cared no matter the time. The draft beer tasted clean too, love me some clean lines, and my whisky shot looked big. They didn’t rush me out like most places do at closing. The employees were friendly and unpretentious which made my night. I really liked the whole vibe of the basement speakeasy, dark and let the food and drinks shine. I wish I had a place like this in St. Pete as it would be my weekly hangout. A gem of a spot.
Cool place but the food/service was not good. I ordered nachos and the cheese was complete plastic — almost like playdoe. I could peel it off without any residue and it tasted bad. Chips were also cheap and definitely store bought. I don’t recomend!
Great burgers!The handicap entrance/exit is through the kitchen and out the back,wish I would have known this before I walked around the building and up the sidewalk and down steps to get inside,the effort was rewarded because of the food and friendly service.
Fun, “hoppin” burger joint below ground just off the downtown square in Fayetteville. They pack you in there but that adds to the atmosphere. Big menu and delicious diner style burgers.
As I was walking in and holding the door open for my disabled boyfriend, the host angrily screeched “IN OR OUT?!?!” at us so we left. While we can’t attest to the food, the atmosphere and vibe were lacking.
We stopped in this location as it is a stable of the area. It has street parking with parking garages near by, is handicapped accessible in the back only, and has clean restrooms. Location is dark, bar like delightfulness, with attentive service. Menu is limited but the hamburgers are delightful. There are specials of the day and delicious desert crapes. We tried the artichoke spinach dip, delicious and the basket of fries, terrible. I did speak up about the fries, they took them right off and did not give us any grief. Atmosphere is very bar like, the decor is historical, and there are steep steps going down to the basement where restaurant is located.
The food was so good with generous portions. We had Rueben’s and fish tacos. I’m not sure any other Rueben will measure up. The service was good. The atmosphere was good. It is a historic location. If I lived close I would go often!
The hamburger's meat was very tasty and perfectly cooked. The Club sandwich was perfect. Great flavor, think and toast bread, a lot of turkey, bacon and vegetables. Excellent service.
Restaurantji Recommends
Amazing atmosphere and the food was fantastic. The hot pastrami and cheese was delicious. It’s easy to miss the entrance so look for the basement door if you use google maps to get you there
Stopped here for a casual dinner. Hugo’s is a quintessential college town dive. The black and bleu and derek sandwiches were good. Service was okay. No complaints.
I had a craving for crepes but really wasn't interested in sitting down for long despite the cool atmosphere. I was able to call ahead and pick them up on the way home. The peach crepes were delicious!
Love sitting along the wall and people watching. Friendly, conscientious staff. I got the jalapeno cheeseburger with fries this time, but I often pick the CSTS. It's an institution!
Love sitting along the wall and people watching. Friendly, conscientious staff. I got the jalapeno cheeseburger with fries this time, but I often pick the CSTS. It's an institution!