Ok, I usually love Firehouse but last two orders have been lacking. This time we ordered 2 foot long sandwiche combos. Mine was a Steamer, fully involved which I remember to mean with the veggies. Got it home, no veggies at all. The Steamer is a pastrami corned beef with provolone cheese. The pastrami meat was so fatty I couldn't eat it. It felt and tasted like undercooked bacon. Not the usual standard I've come to expect.Our sodas were all syrup. Very little carbonation.Maybe they were having an off day, or distracted, but seriously could have been better.Service was nice as usual.
Atmosphere: 5
Food: 2
Service: 3
Sally Sparks
VERY disappointed! I went to this location at 8:50PM 3/30/24. The sign said closing time was at 9:00PM. The OPEN sign was still flashing and the door was open. My sole purpose for this visit was because the previous day I had ordered a big order through the app and gotten home (35 minutes away) and they had forgotten one of my sandwiches. I called and was told to come back today to get the sandwich. Before I could even tell the employee the reason for my visit, she very rudely shouted “we are closed!” I said well the door is unlocked, she said there are signs on the counter. I told her she may want to lock the door if she was indeed closed. She never asked me if she could help me or anything. As I was walking out, I heard her say “I ain’t got time for this *%$!” and she locked the door behind me. I tried to call the phone number listed to get a number for a manager but she would not answer. I rarely come to this location because every time I do they always mess up my order, but this time topped it off. I will not be back to this location. Absolutely uncalled for. I took a picture of the location after she shut the lights off, still was before 9:00PM. In my opinion not how a business should be run.
Atmosphere: 1
Service: 1
Iris Collins
Horrible! Nasty bathrooms and bad service. Soggy, falling apart sandwiches missing part of the sandwich. Gross! Never coming back! A complete waste of $40.00! Do better!
Atmosphere: 1
Food: 1
Service: 1
King's Floor Covering INC
Firehouse Subs offers a truly authentic taste experience that keeps me coming back for more. From the first bite, I could tell these subs were made with care and high-quality ingredients. The meats are perfectly seasoned and the bread is always fresh and delicious. The variety of subs ensures there’s something for everyone, and the customer service is top-notch. I highly recommend Firehouse Subs to anyone looking for a delicious and satisfying meal!
Atmosphere: 4
Food: 5
Service: 5
Bokk
This business owned by Audi White of Oklahoma Brigade and managed by Shelly Schneider is completely corrupt. I received my final paycheck as General Manager and they stole all of my tips which were about 150$ give or take. They stated that the reason was that I quit However I never expressed to them that I quit. I was a no call no show and was advised to turn my stuff in. So they have the ability to manage and mess with staff tips at their own leisure. Absolutely inexcusable and a report will be filed with the Arkansas Dept of Labor as well. Do not do business here. Thank you.
Atmosphere: 1
Food: 1
Service: 1
Frankye Kimler
Kaitlyn is a top notch manager and the employees are very cohesive while working. The atmosphere is fun even when they are busy. Great establishment!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoked Turkey Breast, Chips, Firehouse Steak Cheese Small, Tuna Salad Sub Large, Veggie Medium
Travis Vanse
I really enjoy the sandwiches at this location. Very good they are they are.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hook Ladder Large
Caleb Rolett
Always great and fast service!!!
Atmosphere: 5
Food: 5
Service: 5
Kaytlyne Ireland
Kid-friendliness: Has fire hats just for the kiddos❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips, Hook Ladder Large
Tyson Vandagriff
Robyn and Lizzie were very helpful and had wonderful attitudes while I came in to eat. 10/10
The sandwich’s are loaded with meat and are delicious. Service always very good. I always stop and grab a sandwich when out shopping or doing errands.Everything fresh and wonderful!Parking: Never had a problem with parking, You can park right in front of door.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Submarine Sandwich, Italian Grilled Chicken Salad, Chips, Pastrami
G D
They don’t have the hot sauces at this location anymore which is a big reason a lot of people would go there. Also their air conditioning was broken. You would think the owners would take care of that quickly.
Atmosphere: 1
Food: 4
Service: 5
Janet Nunez
Terrible service! I went and they told me it would be about 20 minute wait on my order and 40 minutes later I asked about my order and they said it should have been out already. I asked for a refund because I was late getting back to work and they only gave me a partial refund. Never going to this location
Atmosphere: 1
Food: 1
Service: 1
Dusty Stanley
Good sandwiches, but it's way too cold to eat here. Even the employees are wearing hoodies in summer. Please fix the air!
Atmosphere: 4
Food: 4
Service: 4
Sherry Rukgaber
Love the app. It's so easy to order and get your food fast and fresh.
Ok, I usually love Firehouse but last two orders have been lacking. This time we ordered 2 foot long sandwiche combos. Mine was a Steamer, fully involved which I remember to mean with the veggies. Got it home, no veggies at all. The Steamer is a pastrami corned beef with provolone cheese. The pastrami meat was so fatty I couldn't eat it. It felt and tasted like undercooked bacon. Not the usual standard I've come to expect.Our sodas were all syrup. Very little carbonation.Maybe they were having an off day, or distracted, but seriously could have been better.Service was nice as usual.
Atmosphere: 5
Food: 2
Service: 3
VERY disappointed! I went to this location at 8:50PM 3/30/24. The sign said closing time was at 9:00PM. The OPEN sign was still flashing and the door was open. My sole purpose for this visit was because the previous day I had ordered a big order through the app and gotten home (35 minutes away) and they had forgotten one of my sandwiches. I called and was told to come back today to get the sandwich. Before I could even tell the employee the reason for my visit, she very rudely shouted “we are closed!” I said well the door is unlocked, she said there are signs on the counter. I told her she may want to lock the door if she was indeed closed. She never asked me if she could help me or anything. As I was walking out, I heard her say “I ain’t got time for this *%$!” and she locked the door behind me. I tried to call the phone number listed to get a number for a manager but she would not answer. I rarely come to this location because every time I do they always mess up my order, but this time topped it off. I will not be back to this location. Absolutely uncalled for. I took a picture of the location after she shut the lights off, still was before 9:00PM. In my opinion not how a business should be run.
Atmosphere: 1
Service: 1
Horrible! Nasty bathrooms and bad service. Soggy, falling apart sandwiches missing part of the sandwich. Gross! Never coming back! A complete waste of $40.00! Do better!
Atmosphere: 1
Food: 1
Service: 1
Firehouse Subs offers a truly authentic taste experience that keeps me coming back for more. From the first bite, I could tell these subs were made with care and high-quality ingredients. The meats are perfectly seasoned and the bread is always fresh and delicious. The variety of subs ensures there’s something for everyone, and the customer service is top-notch. I highly recommend Firehouse Subs to anyone looking for a delicious and satisfying meal!
Atmosphere: 4
Food: 5
Service: 5
This business owned by Audi White of Oklahoma Brigade and managed by Shelly Schneider is completely corrupt. I received my final paycheck as General Manager and they stole all of my tips which were about 150$ give or take. They stated that the reason was that I quit However I never expressed to them that I quit. I was a no call no show and was advised to turn my stuff in. So they have the ability to manage and mess with staff tips at their own leisure. Absolutely inexcusable and a report will be filed with the Arkansas Dept of Labor as well. Do not do business here. Thank you.
Atmosphere: 1
Food: 1
Service: 1
Kaitlyn is a top notch manager and the employees are very cohesive while working. The atmosphere is fun even when they are busy. Great establishment!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoked Turkey Breast, Chips, Firehouse Steak Cheese Small, Tuna Salad Sub Large, Veggie Medium
I really enjoy the sandwiches at this location. Very good they are they are.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hook Ladder Large
Always great and fast service!!!
Atmosphere: 5
Food: 5
Service: 5
Kid-friendliness: Has fire hats just for the kiddos❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips, Hook Ladder Large
Robyn and Lizzie were very helpful and had wonderful attitudes while I came in to eat. 10/10
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The sandwich’s are loaded with meat and are delicious. Service always very good. I always stop and grab a sandwich when out shopping or doing errands.Everything fresh and wonderful!Parking: Never had a problem with parking, You can park right in front of door.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Submarine Sandwich, Italian Grilled Chicken Salad, Chips, Pastrami
They don’t have the hot sauces at this location anymore which is a big reason a lot of people would go there. Also their air conditioning was broken. You would think the owners would take care of that quickly.
Atmosphere: 1
Food: 4
Service: 5
Terrible service! I went and they told me it would be about 20 minute wait on my order and 40 minutes later I asked about my order and they said it should have been out already. I asked for a refund because I was late getting back to work and they only gave me a partial refund. Never going to this location
Atmosphere: 1
Food: 1
Service: 1
Good sandwiches, but it's way too cold to eat here. Even the employees are wearing hoodies in summer. Please fix the air!
Atmosphere: 4
Food: 4
Service: 4
Love the app. It's so easy to order and get your food fast and fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pastrami