Wendy's at Fayetteville was really good, friendly and helpful .
Atmosphere: 4
Food: 5
Service: 5
Suz Ann McKenzie
Slow in the drive thru. Salad was soggy chicken was dry. Although the chili was good fries were cold and not fresh
Food: 3
Service: 2
Recommended dishes: Chili
susan Watson
with the app you can get a double for 2$good food not a long wait either
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Taco Salad, Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Baconator, French Fries, Chili
Steven Knox
Guess they didn't know I could speak Spanish. Very rude and unpleasant. The not so gentleman behind the counter kept his hand on his mouth and was touching our nuggets that fell out of the pack afterwards. They gave me a sauce that was busted open and I waited at the counter as they told each other to ignore me, maybe IL go away. In Spanish. I don't expect much out of young employees but the ladies were not so young. I hate writing reviews but this was not ok. I'm sure nothing will be done about this so I plan on keeping my family away from this store thanks.
Atmosphere: 1
Food: 3
Service: 1
Jorge Vasquez (George)
Worst customer service ever and I say this from someone who has worked in the fast food industry numerous years for different restaurants so I can actually say I know how it is. There's 2 guys that work in the drive thru that have the worst customer service skills I've ever seen. A bigger guy works day shift and a guy with a long blonde ponytail that works night shift. Every time my wife orders food and pulls up to the window they have a bad attitude and always get our order wrong. They definitely do not need to deal with customers
Atmosphere: 2
Food: 1
Service: 1
Kerrey Hartley
Shariah was very sweet and really made my day!
Atmosphere: 5
Food: 5
Service: 5
Veronica Fernandez Miller
My recent visit to Wendy's was driven by a nostalgic yearning for the Frosty, a treat reminiscent of childhood memories. However, my experience was spoiled by an unexpected delay, as I found myself waiting for over 10 minutes due to congestion inside the restaurant. Disappointingly, the long wait did not translate into the anticipated satisfaction, as the Frosty failed to meet the usual standard of taste. I don’t know if this taste difference is just in this location. Nonetheless, it may be some time before I feel compelled to indulge in another Frosty craving.
Food: 3
Service: 3
tj Dombek
It's hard to find a burger that isn't over dosed with Mayo and Ketchup. It oozes out with every bite and the burger finally loses its structure and falls apart. It's a mess that you have to finish with a fork or not at all.
Atmosphere: 4
Food: 4
Service: 4
Bc Trent
lol not bad the chicken sandwich so
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Chicken blt, Wendy’S Taco Salad and Apple Pecan Chicken Salad, Wendy’S Sausage Egg & Cheese Burrito Seasoned Potatoes and Sausage Biscuit & Gravy, Chicken Sandwiches, Fries N Burgers, Selection of Sandwiches, Grilled Chicken Wrap Combo, Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Baconator, Strawberry Frosty, Cobb Salad
Had a few times now where they messed an order up and the manager was rude about replacing it. I wouldn't mind the mistake, but there's no reason to be curt when the mistake was an employee's for not ending e things correctly.Vegetarian options: Mostly potatoes, no entrees
I ordered through doordash. The total amount was $32 including tip. The receipt that was delivered showed $18. I was charged for $32. The food was incorrect. Did not receive bbq sauce, Napkins, straws, correct food, fork/spoon.
Food: 1
Service: 1
Emma Walker
I ordered pickup on the app and they only gave me half my order. When we showed them our receipt with everything on it, they said it wasn't the same as what they had and told me I couldn't get the rest of the food I paid for. They told me there was nothing I could do and had to just get a refund. Customer service is down for the next 3 days so I can't even request a refund. It was a terrible experience and I wasted so much money. I'm never going to Wendy's again.
Atmosphere: 1
Food: 1
Service: 1
Vance Story
Burgers were good...(we like Wendy's)...however, they got our orders wrong...my wife and I both ordered doubles but we got singles. And the fries weren't hot.
Atmosphere: 3
Food: 4
Service: 3
Christine Lutz
The chicken was overcooked on my chicken sandwich. There were places where it was so hard you couldn't eat
Wendy's at Fayetteville was really good, friendly and helpful .
Atmosphere: 4
Food: 5
Service: 5
Slow in the drive thru. Salad was soggy chicken was dry. Although the chili was good fries were cold and not fresh
Food: 3
Service: 2
Recommended dishes: Chili
with the app you can get a double for 2$good food not a long wait either
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Taco Salad, Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Baconator, French Fries, Chili
Guess they didn't know I could speak Spanish. Very rude and unpleasant. The not so gentleman behind the counter kept his hand on his mouth and was touching our nuggets that fell out of the pack afterwards. They gave me a sauce that was busted open and I waited at the counter as they told each other to ignore me, maybe IL go away. In Spanish. I don't expect much out of young employees but the ladies were not so young. I hate writing reviews but this was not ok. I'm sure nothing will be done about this so I plan on keeping my family away from this store thanks.
Atmosphere: 1
Food: 3
Service: 1
Worst customer service ever and I say this from someone who has worked in the fast food industry numerous years for different restaurants so I can actually say I know how it is. There's 2 guys that work in the drive thru that have the worst customer service skills I've ever seen. A bigger guy works day shift and a guy with a long blonde ponytail that works night shift. Every time my wife orders food and pulls up to the window they have a bad attitude and always get our order wrong. They definitely do not need to deal with customers
Atmosphere: 2
Food: 1
Service: 1
Shariah was very sweet and really made my day!
Atmosphere: 5
Food: 5
Service: 5
My recent visit to Wendy's was driven by a nostalgic yearning for the Frosty, a treat reminiscent of childhood memories. However, my experience was spoiled by an unexpected delay, as I found myself waiting for over 10 minutes due to congestion inside the restaurant. Disappointingly, the long wait did not translate into the anticipated satisfaction, as the Frosty failed to meet the usual standard of taste. I don’t know if this taste difference is just in this location. Nonetheless, it may be some time before I feel compelled to indulge in another Frosty craving.
Food: 3
Service: 3
It's hard to find a burger that isn't over dosed with Mayo and Ketchup. It oozes out with every bite and the burger finally loses its structure and falls apart. It's a mess that you have to finish with a fork or not at all.
Atmosphere: 4
Food: 4
Service: 4
lol not bad the chicken sandwich so
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Chicken blt, Wendy’S Taco Salad and Apple Pecan Chicken Salad, Wendy’S Sausage Egg & Cheese Burrito Seasoned Potatoes and Sausage Biscuit & Gravy, Chicken Sandwiches, Fries N Burgers, Selection of Sandwiches, Grilled Chicken Wrap Combo, Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Baconator, Strawberry Frosty, Cobb Salad
Good drive thru
Food: 4
Recommended dishes: Baconator
Restaurantji Recommends
Had a few times now where they messed an order up and the manager was rude about replacing it. I wouldn't mind the mistake, but there's no reason to be curt when the mistake was an employee's for not ending e things correctly.Vegetarian options: Mostly potatoes, no entrees
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Wendy’S Baked Potatoes, Grilled Chicken Wrap Combo
I ordered through doordash. The total amount was $32 including tip. The receipt that was delivered showed $18. I was charged for $32. The food was incorrect. Did not receive bbq sauce, Napkins, straws, correct food, fork/spoon.
Food: 1
Service: 1
I ordered pickup on the app and they only gave me half my order. When we showed them our receipt with everything on it, they said it wasn't the same as what they had and told me I couldn't get the rest of the food I paid for. They told me there was nothing I could do and had to just get a refund. Customer service is down for the next 3 days so I can't even request a refund. It was a terrible experience and I wasted so much money. I'm never going to Wendy's again.
Atmosphere: 1
Food: 1
Service: 1
Burgers were good...(we like Wendy's)...however, they got our orders wrong...my wife and I both ordered doubles but we got singles. And the fries weren't hot.
Atmosphere: 3
Food: 4
Service: 3
The chicken was overcooked on my chicken sandwich. There were places where it was so hard you couldn't eat
Food: 2
Service: 4