McDonald's

4800 Towson Ave, Fort Smith
(479) 646-7911

Recent Reviews

Joan Fultz

Cookies and burgers!Drinks and fries.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Cheeseburger, Sausage Mcgriddles, Sausage Biscuit with Egg

Darian Patterson

On Thursday March 28th my wife and I went through the McDonalds on Towson Ave. They directed us to go to #1 waiting area for our food. After 10 minutes I walked in and ask where our order was. They said it was taking awhile and would be a few more minutes. The Manager came to the front and ask if I had been helped. I told him I was waiting on my order. He ask where it was at and at that time it was done. He handed me my order and I ask him why it took so long. He said I had only been waiting a few minutes and if I didn't like it to not come back. I would absolutely like a call back from this. Worst customer service ever. The manager was a big guy on second shift.

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Chicken Mcnuggets

Sarah Sonnier

It's McDonald's. You don't go there for good food anymore, though even then with how long it had been, I didn't feel great the whole day after getting breakfast. Pricy as hell too.

Atmosphere: 3

Food: 2

Service: 5

Recommended dishes: Sausage Mcgriddles

Jimmy Ramsey

There web site says they open up the drive through 4am and it's 5am and still not open

Atmosphere: 1

Food: 3

Service: 1

Nicky

A McDouble add Big Mac sauce. You’ll think me later. So flipping good.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Mcdouble

Jordan Dixon

Took our kids for a quick meal a little after 5pm, we just lost a family member and everyone is emotional. Our daughter specifically like mustard and pickles only on her burger, as we’re leaving the drive thru she takes a bite and discovers ketchup which is a big deal in her 6yr old mind, but order wrong no biggie we’ll go back and get it fixed. We do have a truck and trailer so we pull to the first window and they ask us to tell the food pickup window what happened and so we did just that. The cashier grabbed the manager and our receipt, the manager showed up and very rudely said “I need the other burger before I can do anything,” of course we hand it to her in a bag and she throws it away. The cashier asked us to pull forward and my husband stated “if it takes less than 2 mins I’d rather stay here so we don’t have to back the trailer up into the line getting out,” the cashier said “ummmm okay let me ask.” The manager came back and very rudely goes “I don’t care where you and your trailer go but it needs to get out my line now,” with major head bobbin attitude. My husband then stated due to her attitude he would sit at the window until our daughter’s burger comes out, the manager rolled her eyes and left. Three minutes later the cashier returns and said “I hate to be a bother, it’s almost done, can you please pull into spot 1,” so we went ahead and did. A minute later a completely different person comes out and hands us $2.40 for her cheeseburger refund and told us they will not be making her burger. Literally denied a 6yr old food because they got it wrong in the first place and they had to replace it. I know our small family doesn’t make a dent in the McDonald’s fortune, but we will not be back.

Atmosphere: 1

Service: 1

J S

The staff was very friendly and attentive. The chicken sandwich took a little longer but that's ok for fresh cooked food

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Quarter Pounder with Cheese, French Fries, Mcchicken, World Famous Fries

Leon Busch

Good quick service. Love their fish

Atmosphere: 5

Food: 5

Service: 5

Emily Brooks

Anybody else keep getting the guy working nights who does weird voices? I’m just tryna see if it’s happened to anyone else ??

Atmosphere: 5

Food: 5

Service: 3

darryl gordon

Love the Filet-o-Fish, but they missed an order of fries. Diet coke tasted off.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Big Mac, French Fries

Virginia haller (jenny)

I loved the service but I ordered a big Mac meal and they put too much of the sauce on it and I couldn't even eat it bc the burger fell apart.and while I was trying to eat a man came out around my table spraying and cleaning tables all around me so I couldn't enjoy the food.

Atmosphere: 1

Food: 2

Service: 4

Clarenda Busch

Good quick service with great fast foods.

Atmosphere: 5

Food: 5

Service: 5

Devon Nelson (Bigdexter)

Always delightfully

Atmosphere: 5

Food: 5

Service: 5

Julia Taylor

Fast fresh and

Atmosphere: 3

Food: 5

Service: 4

Gabrielle Casados

Love the food since I was a kid so kind of tradition for me ?

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Chicken Mcnuggets, Big Mac, Hashbrown, Sausage Mcgriddles, World Famous Fries, Mcflurry with Oreo Cookies, Cheeseburger, French Fries

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