I ordered online and it was ready on time! Delicious food and clean store.
Atmosphere: 5
Food: 5
Service: 5
James Strunk
Good food , but servings could be bigger.
Atmosphere: 4
Food: 4
Service: 5
Erika Knoll
I have many questions for my experience here.. I know I pulled up at 9:49 pm on a Monday, however.. -All the parking lot lights were off already (they close at 10) as I am sure locals already know. When I went to order I was informed on how limited my options were.. I asked.. if my options are limited do I get a discount considering I am aware they have sat all day.. the answer was “unfortunately my manager doesn’t allow me to do that”. But.. why am I paying full price for food I didn’t come for? I managed multiple McDonald’s chains and never turned my fryers off pre closing and am also aware that everything I ask for “crab ragons” are pre prepared and able to be fried within minutes pre 10PM closing time. I think my disappointment is due to lack of caring about customer needs and more about them getting out early and taking the leftovers home or trashing them. Do better.
Chad White
They were pretty overrun when we arrived. Long drive through line and some people waiting for carryout orders. We had to wait for some stuff that we wanted. However, the food was delicious.
Atmosphere: 5
Food: 5
Service: 4
Cuauhtemoc Hernandez
Always excellent!
Atmosphere: 5
Food: 5
Service: 5
Alan Jaggers
1st time to visit. Very tasty.
Atmosphere: 5
Food: 5
Service: 5
Amanda Lee
Long Wait to order, server not very friendly, small portions, but dining in was comfortable and clean as well as restroom. Cashier, Gloria, i believe is an asset and saving grace of customer service at this location.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Cream Cheese Rangoons
Donna Cleveland
My mother and I stopped by there for lunch never been there the employees where very rude didn't even want to help us decide the food was cold my mother and I will not be back!!!!
Amanda Elaine Standifer
Restaurant needed cleaning, as all the tables were piled up or sticky and covered with food. Food was good and the service at the line was great.
Atmosphere: 3
Food: 5
Service: 5
Starla Scouden
Can't say enough wonderful things about this place. Wonderful food and awesome portions.
I ordered the food online and waited in the car for 25 minutes like it said. I went in to pick up the food and it wasn't ready. Had to wait another 25 minutes for them to cook it. Very bad service.
Service: 3
Cory Hubbard
Took 30 minutes to get a small Togo order out even though I was able to watch 30 people go through the line in the lobby and get their food. Don’t waste your time.
Atmosphere: 1
Service: 1
B Well
Just got 2 servings of chow main, had no noodles nearly all vegetables, then went to take a drink of the dr pepper I ordered and it was disgusting they need to change the flavor bag out or something. Rangoon were under cooked. No sweet and sour sauce. First time coming to the ft smith store was a huge disappointment.. huge waste of money as well.
Atmosphere: 5
Food: 1
Service: 1
Mary Rollins
Lunch was not as good as usual. Looked and tasted like it was the bottom of the pot.
Food: 3
Service: 5
adam omega
So I have read reviews about this panda and I have had nothing but good experiences here at this location this is first time in 30 years I have eaten at a panda because of a very serious problem with food quality in Fayetteville long ago(I still won't eat Asian beef to this day 30 years later)but anyway I do have several years of restaurant/food experience including management and training managers in kitchen. So that said I stopped got take out got home and it was inedible dry,old, not mixed even had green beans instead of honey chicken, but I spoke to manager Josue and explained even showed pictures which he copied and verified btw and went above and beyond the call of duty to satisfy my wife and myself . Just so you don't think that this is a bogus review everyone knows that when I go out no matter where I always ask for cook to order and I don't mind waiting a few minutes for fresh food that is better than returning food raising food cost and spending more time for fresh replacement foodAAAAAAAA+++++++++for this store
I ordered online and it was ready on time! Delicious food and clean store.
Atmosphere: 5
Food: 5
Service: 5
Good food , but servings could be bigger.
Atmosphere: 4
Food: 4
Service: 5
I have many questions for my experience here.. I know I pulled up at 9:49 pm on a Monday, however.. -All the parking lot lights were off already (they close at 10) as I am sure locals already know. When I went to order I was informed on how limited my options were.. I asked.. if my options are limited do I get a discount considering I am aware they have sat all day.. the answer was “unfortunately my manager doesn’t allow me to do that”. But.. why am I paying full price for food I didn’t come for? I managed multiple McDonald’s chains and never turned my fryers off pre closing and am also aware that everything I ask for “crab ragons” are pre prepared and able to be fried within minutes pre 10PM closing time. I think my disappointment is due to lack of caring about customer needs and more about them getting out early and taking the leftovers home or trashing them. Do better.
They were pretty overrun when we arrived. Long drive through line and some people waiting for carryout orders. We had to wait for some stuff that we wanted. However, the food was delicious.
Atmosphere: 5
Food: 5
Service: 4
Always excellent!
Atmosphere: 5
Food: 5
Service: 5
1st time to visit. Very tasty.
Atmosphere: 5
Food: 5
Service: 5
Long Wait to order, server not very friendly, small portions, but dining in was comfortable and clean as well as restroom. Cashier, Gloria, i believe is an asset and saving grace of customer service at this location.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Cream Cheese Rangoons
My mother and I stopped by there for lunch never been there the employees where very rude didn't even want to help us decide the food was cold my mother and I will not be back!!!!
Restaurant needed cleaning, as all the tables were piled up or sticky and covered with food. Food was good and the service at the line was great.
Atmosphere: 3
Food: 5
Service: 5
Can't say enough wonderful things about this place. Wonderful food and awesome portions.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I ordered the food online and waited in the car for 25 minutes like it said. I went in to pick up the food and it wasn't ready. Had to wait another 25 minutes for them to cook it. Very bad service.
Service: 3
Took 30 minutes to get a small Togo order out even though I was able to watch 30 people go through the line in the lobby and get their food. Don’t waste your time.
Atmosphere: 1
Service: 1
Just got 2 servings of chow main, had no noodles nearly all vegetables, then went to take a drink of the dr pepper I ordered and it was disgusting they need to change the flavor bag out or something. Rangoon were under cooked. No sweet and sour sauce. First time coming to the ft smith store was a huge disappointment.. huge waste of money as well.
Atmosphere: 5
Food: 1
Service: 1
Lunch was not as good as usual. Looked and tasted like it was the bottom of the pot.
Food: 3
Service: 5
So I have read reviews about this panda and I have had nothing but good experiences here at this location this is first time in 30 years I have eaten at a panda because of a very serious problem with food quality in Fayetteville long ago(I still won't eat Asian beef to this day 30 years later)but anyway I do have several years of restaurant/food experience including management and training managers in kitchen. So that said I stopped got take out got home and it was inedible dry,old, not mixed even had green beans instead of honey chicken, but I spoke to manager Josue and explained even showed pictures which he copied and verified btw and went above and beyond the call of duty to satisfy my wife and myself . Just so you don't think that this is a bogus review everyone knows that when I go out no matter where I always ask for cook to order and I don't mind waiting a few minutes for fresh food that is better than returning food raising food cost and spending more time for fresh replacement foodAAAAAAAA+++++++++for this store
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Honey Chicken with Chow Mein