Had issues getting order right. Had special requests for burgers. Fries were old and Luke warm. When I returned them for fresh fries, the server gave eye rolls and attitude. Took the tray and threw the cold fries forcefully into the trash. I know that everyone has bad days, but please do not take it out on the customer. I was not rude I just said the fries was Luke warm and could we please get fresh ones please.
Sandwich was cold , bun was not toasted. Big money for garbage essentially. Will not return.
Atmosphere: 1
Food: 1
Service: 2
Christopher Pyle
Had the grandkids & had a blast at the playland.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Fries, Whopper
Robyn Box
Friend staff and good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper, French Toast Sticks, Onion Rings, Chicken Nuggets, Classic Fries, Bacon King, Original Chicken Sandwich, Honey Mustard BK Royal Crispy Wrap, Bacon Melt
jeremy d
Man. I wish someone would do something about this place. Where to even begin is the real question, but I will give it a shot. I am a area supervisor for another fast food chain but my children prefer the taste of burger king. I attempt to eat here at least twice a week. I have one son that can not have cheese because it makes him sick, it has all his life. He always orders his burgers with no cheese. The drive thru always takes forever so I gave my son money and he ran inside. He came out 20 min later crying saying dad they put cheese on my burgers like they always do but the lady said I had to pay them for new burgers if I wanted mine with no cheese. Being a fast food supervisor I found this odd because he never left, had the food and receipt. I went inside to talk to the cashier or manager. The cashier tried to tell me that my son didn't tell her no cheese and since it wasn't their fault I had to pay for additional burgers. I politely asked for the manager. I explained to the manager that my son gets sick if he eats cheese and it would be highly irregular that he forgot to tell them not to mention that this was only about the 5th time that this has happened. The cashier and manger began talking amongst themselves saying it's ok I know he's lying!! I said you do understand Im standing right here and I can hear you. The manager looked up at me and said we're going to do it this time. I was highly irritated by this but didn't say anything. They remade the sandwiches and I got to the truck to just to see they put cheese on them again!!! So I walked in and asked I guess we lied about it again?? With absolutely nothing the manager could say they remade them again and the manager went to the back never to be seen again. Now that's the first interaction I had with this store after several mismade sandwiches, long waits ,and poor service. About a week ago I went back for the first time since to get all the kids burgers because my mother had just passed away and we needed something quick. We all got the 2 for 5 deals because that seemed like a decent deal. We all had them grilled differently. I the drive thru order taker became very short after the third 2 for 5 I asked for. She also had her headset set to on live because you could hear everything everyone had to say in the background. They were making comments and making fun of me just because I was ordering several sandwiches that had to be made differently. When I got to the cash window they were all poking their head around to see who I was for whatever reason and the back cash person couldn't contain himself and kept chuckling. I never said a word just paid and moved on. Very unprofessional. To make a long story short I got home and every sandwich was wrong as usual. Again I hate to even leave this review because being a fast food supervisor I understand the implications but I'm so fed up with this place. Please fix it.
Atmosphere: 1
Food: 2
Service: 1
Catrina Hill
Very nice and courteous service was very well. Bathrooms were very cleanVegetarian options: I think so but I don't know for sureParking: Was easy to park. Easy to access the parking area. Wheelchair accessibility was thereKid-friendliness: play area just for kids very clean and sanitizedWheelchair accessibility: Yes, the wheelchair accessibility were very nice and clean and would be able to go in and eat dinner
Atmosphere: 5
Recommended dishes: Burger King, Whopper, Fries
Edmundo Correa
I specifically came for a Bacon King. I literally got 2 half slices of bacon! Very disappointing.
Food: 1
Service: 1
Matt Scott
Went through the drive thru our order was all wrong and didn't receive all the food
The only complaint I have is that the kid area is discussing. The tables were not wiped off. I used a baby wipe to wipe our area off. The high chair looked like it had never seen a cleaning to it. Trash still on tables when we were in there and no one else. The play gym was filthy as well.
Atmosphere: 3
Food: 4
Service: 4
Cendy Johnson
A man stood there mopping 1 spot on the floor the entire time we was there. What he needed to do was clean under the trash can where it was nasty and dirty.
Atmosphere: 3
Food: 5
Service: 4
shaneka james
Wanted to give props to this girl named Kennedi that works here. She is always polite and eager to help me . I had an order that was messed up and she took the time to figure out what was wrong and fixed it . Such a sweet girl.
I normally use the drive-through, so inside, I haven't sat that much. My favorite is the whopper, and I would say their quarter pounder is also good. I won't get the Big King anymore. It is too small, and I think the flavor of it is a little simpler. I love their French fries ?, always good and recently cooked, and also when they start to get cold, they still test well. Their chicken sandwiches are ok too, but I still prefer the Wopper.
Atmosphere: 5
Food: 5
Service: 5
Craig Lanier
Every time I go through drive thru they pull me up to a parking spot an the wait is 5 minutes or more. This defeats the purpose of a drive thru.
Fast food
Atmosphere: 5
Food: 5
Service: 5
Eat and ride !!! Hurry hurry !!!
Atmosphere: 3
Food: 3
Service: 3
Had issues getting order right. Had special requests for burgers. Fries were old and Luke warm. When I returned them for fresh fries, the server gave eye rolls and attitude. Took the tray and threw the cold fries forcefully into the trash. I know that everyone has bad days, but please do not take it out on the customer. I was not rude I just said the fries was Luke warm and could we please get fresh ones please.
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Whopper, Onion Rings, Chicken Nuggets, Fries, Classic Fries, Bacon King, Sandwich
Sandwich was cold , bun was not toasted. Big money for garbage essentially. Will not return.
Atmosphere: 1
Food: 1
Service: 2
Had the grandkids & had a blast at the playland.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Fries, Whopper
Friend staff and good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper, French Toast Sticks, Onion Rings, Chicken Nuggets, Classic Fries, Bacon King, Original Chicken Sandwich, Honey Mustard BK Royal Crispy Wrap, Bacon Melt
Man. I wish someone would do something about this place. Where to even begin is the real question, but I will give it a shot. I am a area supervisor for another fast food chain but my children prefer the taste of burger king. I attempt to eat here at least twice a week. I have one son that can not have cheese because it makes him sick, it has all his life. He always orders his burgers with no cheese. The drive thru always takes forever so I gave my son money and he ran inside. He came out 20 min later crying saying dad they put cheese on my burgers like they always do but the lady said I had to pay them for new burgers if I wanted mine with no cheese. Being a fast food supervisor I found this odd because he never left, had the food and receipt. I went inside to talk to the cashier or manager. The cashier tried to tell me that my son didn't tell her no cheese and since it wasn't their fault I had to pay for additional burgers. I politely asked for the manager. I explained to the manager that my son gets sick if he eats cheese and it would be highly irregular that he forgot to tell them not to mention that this was only about the 5th time that this has happened. The cashier and manger began talking amongst themselves saying it's ok I know he's lying!! I said you do understand Im standing right here and I can hear you. The manager looked up at me and said we're going to do it this time. I was highly irritated by this but didn't say anything. They remade the sandwiches and I got to the truck to just to see they put cheese on them again!!! So I walked in and asked I guess we lied about it again?? With absolutely nothing the manager could say they remade them again and the manager went to the back never to be seen again. Now that's the first interaction I had with this store after several mismade sandwiches, long waits ,and poor service. About a week ago I went back for the first time since to get all the kids burgers because my mother had just passed away and we needed something quick. We all got the 2 for 5 deals because that seemed like a decent deal. We all had them grilled differently. I the drive thru order taker became very short after the third 2 for 5 I asked for. She also had her headset set to on live because you could hear everything everyone had to say in the background. They were making comments and making fun of me just because I was ordering several sandwiches that had to be made differently. When I got to the cash window they were all poking their head around to see who I was for whatever reason and the back cash person couldn't contain himself and kept chuckling. I never said a word just paid and moved on. Very unprofessional. To make a long story short I got home and every sandwich was wrong as usual. Again I hate to even leave this review because being a fast food supervisor I understand the implications but I'm so fed up with this place. Please fix it.
Atmosphere: 1
Food: 2
Service: 1
Very nice and courteous service was very well. Bathrooms were very cleanVegetarian options: I think so but I don't know for sureParking: Was easy to park. Easy to access the parking area. Wheelchair accessibility was thereKid-friendliness: play area just for kids very clean and sanitizedWheelchair accessibility: Yes, the wheelchair accessibility were very nice and clean and would be able to go in and eat dinner
Atmosphere: 5
Recommended dishes: Burger King, Whopper, Fries
I specifically came for a Bacon King. I literally got 2 half slices of bacon! Very disappointing.
Food: 1
Service: 1
Went through the drive thru our order was all wrong and didn't receive all the food
Restaurantji Recommends
The only complaint I have is that the kid area is discussing. The tables were not wiped off. I used a baby wipe to wipe our area off. The high chair looked like it had never seen a cleaning to it. Trash still on tables when we were in there and no one else. The play gym was filthy as well.
Atmosphere: 3
Food: 4
Service: 4
A man stood there mopping 1 spot on the floor the entire time we was there. What he needed to do was clean under the trash can where it was nasty and dirty.
Atmosphere: 3
Food: 5
Service: 4
Wanted to give props to this girl named Kennedi that works here. She is always polite and eager to help me . I had an order that was messed up and she took the time to figure out what was wrong and fixed it . Such a sweet girl.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger King, Whopper, Chicken Nuggets, Fries
I normally use the drive-through, so inside, I haven't sat that much. My favorite is the whopper, and I would say their quarter pounder is also good. I won't get the Big King anymore. It is too small, and I think the flavor of it is a little simpler. I love their French fries ?, always good and recently cooked, and also when they start to get cold, they still test well. Their chicken sandwiches are ok too, but I still prefer the Wopper.
Atmosphere: 5
Food: 5
Service: 5
Every time I go through drive thru they pull me up to a parking spot an the wait is 5 minutes or more. This defeats the purpose of a drive thru.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Whopper