I read mixed reviews about this Waffle House, but we decided to try it because it was close to our hotel. When we arrived at about 6 pm, the restaurant was not crowded. The staff was extremely friendly and even talked to us about the eclipse that had taken place earlier in the day. The food was tasty and came quickly, and the restaurant was clean. We had no complaints. ✅️?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All-Star Special
Back Stage
Good food at a reasonable price. Excellent service. Friendly helpful staff.
Atmosphere: 5
Food: 4
Service: 5
Rickey Davey
Waffle House, an establishment known for its diner-style menu and traditionally reliable service, unfortunately, did not live up to expectations on this visit. The initial point of contention was the inability to place an order over the phone, a service many patrons have come to expect for convenience. Instead, the process required navigating to the website to both order and prepay for the meal, a modern approach that, in theory, should streamline the dining experience.However, the implementation of this digital ordering system fell short of its promise. Upon arrival at the restaurant, it was communicated that the order, despite being confirmed and paid for online, had not been registered by the establishment. Although proof of purchase was provided, this did not expedite the situation, leading to unnecessary delays as the order had to be cooked at that moment.The disappointment was further compounded by an oversight in the order's fulfillment. A key component, the gravy for the hash brown bowl, was omitted. This error was particularly frustrating as it was discovered only after departure from the restaurant, rendering rectification impossible without significant inconvenience.The overall experience can only be described as disappointing, notably diverging from the typically satisfactory service associated with Waffle House locations. The failure in the digital ordering process, lack of effective problem resolution, and an error in order preparation collectively marred the dining experience. While Waffle House generally is known for its quick service and comfort food, this particular visit did not meet those standards, resulting in a personal rating of 2 out of 10. It is hoped that this feedback will be seen as constructive, prompting a review and improvement in service protocols to better serve future patrons.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Sausage Egg and Cheese Texas Melt
Lol Maybe
I liked it until CaseOh came and ate all my food I ordered
Kane “Kp/patience” Scott
First visit..waffle so fluffy hmmm... excellent customer service and quick..good vibesThx
Romica Smith
Had a online order thats very disgusting I have a video that shows squeezing butter out bread which look like someone had dip a wash cloth in water and rung it out ? still waiting on a refund from the 1st of February still no refund on a 52.00 order and I've contacted the manager at the store since that time and still no response Ms.wendy?
Waffle House is consistently good, no matter the city.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Sausage, Hashbrowns
Chris Livous
How are you 24 hours with your doors locked and the workers looking at me and also cooking food for their friends that are sitting inside shut this chain down it’s horrible service had been going on long
I read mixed reviews about this Waffle House, but we decided to try it because it was close to our hotel. When we arrived at about 6 pm, the restaurant was not crowded. The staff was extremely friendly and even talked to us about the eclipse that had taken place earlier in the day. The food was tasty and came quickly, and the restaurant was clean. We had no complaints. ✅️?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All-Star Special
Good food at a reasonable price. Excellent service. Friendly helpful staff.
Atmosphere: 5
Food: 4
Service: 5
Waffle House, an establishment known for its diner-style menu and traditionally reliable service, unfortunately, did not live up to expectations on this visit. The initial point of contention was the inability to place an order over the phone, a service many patrons have come to expect for convenience. Instead, the process required navigating to the website to both order and prepay for the meal, a modern approach that, in theory, should streamline the dining experience.However, the implementation of this digital ordering system fell short of its promise. Upon arrival at the restaurant, it was communicated that the order, despite being confirmed and paid for online, had not been registered by the establishment. Although proof of purchase was provided, this did not expedite the situation, leading to unnecessary delays as the order had to be cooked at that moment.The disappointment was further compounded by an oversight in the order's fulfillment. A key component, the gravy for the hash brown bowl, was omitted. This error was particularly frustrating as it was discovered only after departure from the restaurant, rendering rectification impossible without significant inconvenience.The overall experience can only be described as disappointing, notably diverging from the typically satisfactory service associated with Waffle House locations. The failure in the digital ordering process, lack of effective problem resolution, and an error in order preparation collectively marred the dining experience. While Waffle House generally is known for its quick service and comfort food, this particular visit did not meet those standards, resulting in a personal rating of 2 out of 10. It is hoped that this feedback will be seen as constructive, prompting a review and improvement in service protocols to better serve future patrons.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Sausage Egg and Cheese Texas Melt
I liked it until CaseOh came and ate all my food I ordered
First visit..waffle so fluffy hmmm... excellent customer service and quick..good vibesThx
Had a online order thats very disgusting I have a video that shows squeezing butter out bread which look like someone had dip a wash cloth in water and rung it out ? still waiting on a refund from the 1st of February still no refund on a 52.00 order and I've contacted the manager at the store since that time and still no response Ms.wendy?
Recommended dishes: Sausage Egg and Cheese Texas Melt, All-Star Special, Grilled Bacon Chicken Cheese Deluxe Plate
Waffle House is consistently good, no matter the city.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Sausage, Hashbrowns
How are you 24 hours with your doors locked and the workers looking at me and also cooking food for their friends that are sitting inside shut this chain down it’s horrible service had been going on long
Atmosphere: 1
Food: 1
Service: 1
Great value.
Atmosphere: 5
Food: 5
Service: 5
Worst waffle House
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
The waitress acted offended that I had to go to her and ask for refills. And proceeded to bang our cups down at our table.
Atmosphere: 4
Food: 5
Service: 3
Two tables with people the remaining tables were stalked with dirty dishes. Big water puddle between counter and
Atmosphere: 1
Food: 3
Service: 1
Very good and clean no
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bacon Egg and Cheese Sandwich
Waitress was nice, got food one item at a
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Waffle House
all tables were dirty but the server did wipe it off after we sit down. the food was great and fast service. definitely try it again.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Hashbrowns