The food is horrible there was done marrow in the deli cut meat. The service always gets my order wrong i ordered brownies and got a rice Krispy. Honestly boring atmosphere. Asked for mayo on my sandwich and there was nothing but weird, unidentifiable moisture despite my meat being horribly dry. 2 hours after the food I ate the weird after taste was still there. And lazy workers now, I don't like to be rude to servers, but they were rude and condescending. Overall bad service. Oh and did I mention it selt horrible.I want to never come again. Just horrible, I strongly recommend not coming here. Deplorable.
Atmosphere: 1
Food: 2
Service: 2
Robyn Litwa
BLT was so yummy!!
Atmosphere: 5
Food: 5
Service: 5
kylie wall
this place is getting extremely unprofessional 4 teenagers working the front , none in uniform on their phones while making our order , some of them in pajamas and crop tops, i’m sorry but i don’t want belly button lint on my sandwich thank you very much , this is absolutely ridiculous. one of them had on a hat but the other three had long hair that was not put up or in a hair net or anything. the building and the service was good but they really just seemed unprofessional.
Atmosphere: 4
Service: 4
Tim Jenkins
The attitude of the weekend staff is utterly and consistently abhorrent and the owner(s) need to know.
Logan Monet
I came here on my lunch break today and the guy that was there, was prepping food and didn't once greet me or let me know he would be right with me. He kept prepping the food and acted liked I wasn't standing there at the register. Another lady walked in and he did the same to her. She then asked him if he was the only one working and she wasn't given a response. I stood there for 3 minutes before I decided to leave and go somewhere else. Even if you're busy or the only employee there at the time, you still don't ignore or provide bad service to the customer. Say something. Probably will not return.
Service: 1
karl l
App does not accept gift cards for payment. Employees more interested in chatting with friends than preparing orders. Order not ready at promised time.
Atmosphere: 3
Food: 4
Service: 3
Sharon James
Ok Firehouse Subs of Maumelle, time to step it up, you guys are about to be hit with competition with Jerseys Mike's opening up nextdoor, who were my favorite in Cali, heads ups --they give a lot of meat, um just saying?, but that doesn't take away my love for a good old nice warm classic Firehouse sub ?..
Atmosphere: 5
Food: 5
Service: 5
Passive Aggressive Negotiator
Sandwiches are not near to Spec. It's like each employee is making skimpy sandwiches, just however they want to make them.
Atmosphere: 5
Food: 1
Service: 3
Will C
Cheesesteak meat was watery and the meatball sub was fresh from the fridge cold.
Atmosphere: 3
Food: 1
Service: 3
Wonder Woman Momma
They took care of us! We are not from Maumelle and they were very hospitable.
Walked in. Looked at the menu for a couple minutes while the employees were making sandwiches. Get to the register and the employee says “oh the receipt machine is broken and won’t be fixed until tomorrow so we aren’t taking anymore orders tonight.” Like it’s an hour before you close and I don’t need a receipt if you give me my food. Next time tell people when they walk in instead of wasting their time!
Atmosphere: 1
Food: 1
Service: 1
Tee
They took our order they are cussing at the front no respect the girl making the food hair is long and down to me that’s nasty your hair should be put up and in a hair
Atmosphere: 1
Food: 3
Service: 1
Johnathan Blackmon
Terrible service and the manager seemed very young and extremely rude to no reason, and my food was awful and tasted old.
Atmosphere: 1
Food: 1
Service: 1
Keith Whaley
Just doesn’t taste the same anymore.Vegetarian options: N/a
Beth W.
I used to love this place and wouldGo for work lunch. I've tried twice in the past month and the food quality has declined and the service is sub-par. That blonde lady behind the counter carries a chip on her shoulder. No. I didn't have a conflict and I wasn't a Karen, but overheard comments and such. Two of us in the store. Food has decreased in quality and zero attention to detail (I did ask for no pickle and extra cheese and got a pickle and no extra cheese-despite the extra charge). I think this was my last visit since the owners aren't paying attention. I guess I'm looking forward to that new sandwich shop now. A dang shame.
The food is horrible there was done marrow in the deli cut meat. The service always gets my order wrong i ordered brownies and got a rice Krispy. Honestly boring atmosphere. Asked for mayo on my sandwich and there was nothing but weird, unidentifiable moisture despite my meat being horribly dry. 2 hours after the food I ate the weird after taste was still there. And lazy workers now, I don't like to be rude to servers, but they were rude and condescending. Overall bad service. Oh and did I mention it selt horrible.I want to never come again. Just horrible, I strongly recommend not coming here. Deplorable.
Atmosphere: 1
Food: 2
Service: 2
BLT was so yummy!!
Atmosphere: 5
Food: 5
Service: 5
this place is getting extremely unprofessional 4 teenagers working the front , none in uniform on their phones while making our order , some of them in pajamas and crop tops, i’m sorry but i don’t want belly button lint on my sandwich thank you very much , this is absolutely ridiculous. one of them had on a hat but the other three had long hair that was not put up or in a hair net or anything. the building and the service was good but they really just seemed unprofessional.
Atmosphere: 4
Service: 4
The attitude of the weekend staff is utterly and consistently abhorrent and the owner(s) need to know.
I came here on my lunch break today and the guy that was there, was prepping food and didn't once greet me or let me know he would be right with me. He kept prepping the food and acted liked I wasn't standing there at the register. Another lady walked in and he did the same to her. She then asked him if he was the only one working and she wasn't given a response. I stood there for 3 minutes before I decided to leave and go somewhere else. Even if you're busy or the only employee there at the time, you still don't ignore or provide bad service to the customer. Say something. Probably will not return.
Service: 1
App does not accept gift cards for payment. Employees more interested in chatting with friends than preparing orders. Order not ready at promised time.
Atmosphere: 3
Food: 4
Service: 3
Ok Firehouse Subs of Maumelle, time to step it up, you guys are about to be hit with competition with Jerseys Mike's opening up nextdoor, who were my favorite in Cali, heads ups --they give a lot of meat, um just saying?, but that doesn't take away my love for a good old nice warm classic Firehouse sub ?..
Atmosphere: 5
Food: 5
Service: 5
Sandwiches are not near to Spec. It's like each employee is making skimpy sandwiches, just however they want to make them.
Atmosphere: 5
Food: 1
Service: 3
Cheesesteak meat was watery and the meatball sub was fresh from the fridge cold.
Atmosphere: 3
Food: 1
Service: 3
They took care of us! We are not from Maumelle and they were very hospitable.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Walked in. Looked at the menu for a couple minutes while the employees were making sandwiches. Get to the register and the employee says “oh the receipt machine is broken and won’t be fixed until tomorrow so we aren’t taking anymore orders tonight.” Like it’s an hour before you close and I don’t need a receipt if you give me my food. Next time tell people when they walk in instead of wasting their time!
Atmosphere: 1
Food: 1
Service: 1
They took our order they are cussing at the front no respect the girl making the food hair is long and down to me that’s nasty your hair should be put up and in a hair
Atmosphere: 1
Food: 3
Service: 1
Terrible service and the manager seemed very young and extremely rude to no reason, and my food was awful and tasted old.
Atmosphere: 1
Food: 1
Service: 1
Just doesn’t taste the same anymore.Vegetarian options: N/a
I used to love this place and wouldGo for work lunch. I've tried twice in the past month and the food quality has declined and the service is sub-par. That blonde lady behind the counter carries a chip on her shoulder. No. I didn't have a conflict and I wasn't a Karen, but overheard comments and such. Two of us in the store. Food has decreased in quality and zero attention to detail (I did ask for no pickle and extra cheese and got a pickle and no extra cheese-despite the extra charge). I think this was my last visit since the owners aren't paying attention. I guess I'm looking forward to that new sandwich shop now. A dang shame.