Normally I would give this place a thumbs up and talk about how good it was but tonight blew my mind. Not in the sense that it was amazing but the customer service was way below satisfactory. It was very unacceptable. I waited at the window in their drive thru for at least 10 minutes. In that account of time 2 cars drive off from waiting. Finally after about the 5th or 6th time the cashier walked passed the window she finally stopped then opened the window not to greet me but just said it'd be at least 30 minutes. I asked her what seemed to be the problem. She responded after rolling her eyes and said it's just 2 people here tonight. I should have let her have it. Instead, I said no thank you and drive off. Needless to say I heard the people in the vehicle behind me yelling at the cashier and giving her a whole lot of hell for taking so long and not letting anyone know.
Recommended dishes: Shack Fries
CMandC
In town from Iowa and was told to check this place out and Gawddamn it's fire.... Thank you Savage for sending us this Way ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Poppers, Pulled Pork, French Fries, BBQ Cheesy Nachos
Destiny Woods
Hate to be “this” person.Came through drive through. Ordered fries and a sandwich. Pork was cold, bun was soggy, potato was microwaved lol. No coleslaw. Asked for my bbq sauce on the side and it was a quarter full. Very upsetting. Shack fries were amazing. No complaints there.
The food is almost not worth the wait. Pull up at the first window wait 5 minutes they take your order drive around to the second window wait 20 minutes recieve your food.. they definitely need a better way to go about things because this isn't
Atmosphere: 3
Food: 3
Service: 1
Brandi Pieri
Really pricey, my baked potato was put in microwave and the cheese on it clumped up, shrimp was hard and dry, the only think good we ordered was a pork steak (2) and one of them was hot and the other was barley warm....for $70 I did not expect this at all...I will not be back. Go spend your money else whereWheelchair accessibility: Not any room for a wheel chair, but do have ramps
Been going here a lot more since I was introduced to the shack fries. They also have a really good homemade BBQ sauce.Parking: It's just in a really awkward spot for parking. Doesn't detract from the food though.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Shack Fries
Michael Mills
Love their shack fries!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shack Fries
Teresa Clark
Prices a little highBut good
Atmosphere: 5
Food: 5
Service: 5
Karen Smith
Ok so we love some good BBQ. I was told that this was the place to go. We called and ordered. The sauce was so sweet u almost can't eat it, and the meat tastes very dried out. Doesn't even have a smokey taste. The meat was also cold when we got it. I wanted it to be good. The service at the window was decent tho.
Atmosphere: 1
Food: 1
Service: 4
Tony Walker
Love to eat there. ordered catering for 15 people and had plenty of food it tasted amazing and the price was not expensive
Fantastic food and
Atmosphere: 5
Food: 5
Service: 5
The fries were cold barbecue was good chicken strips for good it took 35 minutes to get her order and it was
Atmosphere: 5
Food: 4
Service: 1
Recommended dishes: Onion Rings, Barbecue Platter, Pulled Pork, Cheddar Brocolli Poppers, Chicken Tender, Baked Beans
Ribs were perfect.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shack Fries
Normally I would give this place a thumbs up and talk about how good it was but tonight blew my mind. Not in the sense that it was amazing but the customer service was way below satisfactory. It was very unacceptable. I waited at the window in their drive thru for at least 10 minutes. In that account of time 2 cars drive off from waiting. Finally after about the 5th or 6th time the cashier walked passed the window she finally stopped then opened the window not to greet me but just said it'd be at least 30 minutes. I asked her what seemed to be the problem. She responded after rolling her eyes and said it's just 2 people here tonight. I should have let her have it. Instead, I said no thank you and drive off. Needless to say I heard the people in the vehicle behind me yelling at the cashier and giving her a whole lot of hell for taking so long and not letting anyone know.
Recommended dishes: Shack Fries
In town from Iowa and was told to check this place out and Gawddamn it's fire.... Thank you Savage for sending us this Way ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Poppers, Pulled Pork, French Fries, BBQ Cheesy Nachos
Hate to be “this” person.Came through drive through. Ordered fries and a sandwich. Pork was cold, bun was soggy, potato was microwaved lol. No coleslaw. Asked for my bbq sauce on the side and it was a quarter full. Very upsetting. Shack fries were amazing. No complaints there.
Food: 2
Recommended dishes: Shack Fries
Great food, Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shack Fries, BBQ Sandwich Platter
The food is almost not worth the wait. Pull up at the first window wait 5 minutes they take your order drive around to the second window wait 20 minutes recieve your food.. they definitely need a better way to go about things because this isn't
Atmosphere: 3
Food: 3
Service: 1
Really pricey, my baked potato was put in microwave and the cheese on it clumped up, shrimp was hard and dry, the only think good we ordered was a pork steak (2) and one of them was hot and the other was barley warm....for $70 I did not expect this at all...I will not be back. Go spend your money else whereWheelchair accessibility: Not any room for a wheel chair, but do have ramps
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Baked Potato
Picked up some shack taters.. yum,...absolutely
Food: 5
Service: 5
Restaurantji Recommends
Been going here a lot more since I was introduced to the shack fries. They also have a really good homemade BBQ sauce.Parking: It's just in a really awkward spot for parking. Doesn't detract from the food though.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Shack Fries
Love their shack fries!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shack Fries
Prices a little highBut good
Atmosphere: 5
Food: 5
Service: 5
Ok so we love some good BBQ. I was told that this was the place to go. We called and ordered. The sauce was so sweet u almost can't eat it, and the meat tastes very dried out. Doesn't even have a smokey taste. The meat was also cold when we got it. I wanted it to be good. The service at the window was decent tho.
Atmosphere: 1
Food: 1
Service: 4
Love to eat there. ordered catering for 15 people and had plenty of food it tasted amazing and the price was not expensive
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shack Fries, Pulled Pork, BBQ Cheese Fries, BBQ Sandwich Platter