Cracker Barrel Old Country Store

211 E Harrell Dr, Russellville
(479) 968-5983

Recent Reviews

Philip Graham

So I just stopped in hoping my experience would be better than last time. Sadly no they seat me at a table with food all over beneath the table and an semi clean top. The whole restaurant had trash on the floors. I left before ordering.

Atmosphere: 1

Gary McGee

Food was good and service was great!

Atmosphere: 4

Food: 3

Service: 5

Devin Moody

It's amazing

Cathleen Spinabella

Unique items in gift shop and homemade food. Yummy. Take my money ?

Atmosphere: 5

Food: 5

Service: 5

Connie L

Do not go there after 9 pm even though they are open until 10 pm. I ordered the roast beef and got the end of what was left, which was mainly fat and gristle. They put brown gravy on the roast and white gravy on the mashed potatoes. Dinner was cold and just plain disgusting. The waitress was nice enough, and the others were cordial at best. I am not pleased with this experience.

Atmosphere: 2

Food: 1

Service: 3

Gloriaann Sanders

The best fried chicken.

Atmosphere: 5

Food: 5

Service: 5

Dee King

Food was good but not hot. Order was a bit wrong but fixed quickly.

Atmosphere: 3

Food: 2

Service: 3

Andrew Chance

The parking lot looks wide open. That's because the restaurant is only half-staffed. Expect a LONG wait, here.

Atmosphere: 3

Food: 4

Service: 3

jeff fisher

This chain used to be great, but the last few times we've been there service has fallen through the cracks.

Atmosphere: 4

Food: 3

Service: 2

Becky Brooks

Misty took excellent care of us! We had about 16 people in our group and she managed to keep all our drinks full and all our extra requests taken care of. The food was delicious and we will be coming back soon.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Fried Chicken

Karrie Nowell

The chicken pot pie was on point. The Golden Carolina BBQ chicken tenders were the best tasting thing I’ve ever had.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Country Fried Steak

Gary Yerina

Roast beef was perfect. Nice large portion along with 3 sides.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cornbread, Hashbrown Casserole

Janet Kanady

Misty was our server and she was amazing! The food was good but the service was exceptional!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Carrots

Kellye Booth

Atrocious Customer Service. Refused to bring my food. Had to pickup my own order from inside on the shelf. Cashier wouldn't even speak to me.

Atmosphere: 2

Food: 3

Service: 1

Aron Luster

16 tables with leftover food on them 10 of which we were sat in between and it has been over 20 minutes with nobody cleaning them up. The manager was just standing in between the kitchen doors with his arms crossed looking at all the tables the whole time. When my husband said something to the host about it she was in shock on how many tables needed cleaned and in order for her to seat customers she had to personally clean the tables and the manager took over seating customers. The only thing that made it a good dinner was our server was great and very friendly.

Atmosphere: 1

Service: 5

Recommended dishes: Mashed Potatoes, Chicken Fried

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Cracker Barrel Old Country Store

211 E Harrell Dr, Russellville, AR 72802
(479) 968-5983