Our burgers were stone cold and the buns were hard. We had almost no dressing one little teeny teeny thing of a slab of onion, good tomatoes, but no lettuce. Now it’s where the onion rings they were cold. I should’ve said something to management but I tend not to. I just don’t wanna be embarrassed With other people looking on. My husband and I frequent the Burger King in Benton and Bryant. Yes, sometimes our burgers are not as good as other times, but this was the worst I had ever had.
Atmosphere: 4
Food: 1
Service: 4
steven yarberry
I had a problem with my order a week ago and I was told to come back to have it remade, Kristin made sure it was handled and taken care of. She was very sweet and welcoming as well as friendly and polite. She is what businesses need.
Atmosphere: 5
Food: 5
Service: 5
Brenda
Every time we go, food is cold, burgers are sloppy, half made,and service no ever know. Order is always wrong. I had them remake my Wopper over as I watched them prepare it. Paid $60 for the family, and it was so frustrating.My kids like Burger King, so we go there a lot, and they got to do better. Burgers are sitting in water until they are ready to be made, which is unsanitary to me . Burger should be cooked on request. How do Order a cheeseburger and the cheese is not melted ever at BK have it your way, that is missing ?
Atmosphere: 4
Food: 1
Service: 3
Recommended dishes: Whopper, Fries
Debbie Inzer
Yesterday morning we stopped in on our way to Benton for a birthday party. We should have known something was wrong when it’s 11:30 & no one was there. It took 5 minutes for someone to wait on us(remember no one in dining room & one car in drive thru), and there were 4 workers. I ordered a number 8(chicken bacon Swiss) & the chicken was not done. My husband’s fish sandwich was ok. Highlight was the fries were hot! There were 6 tables dirty, but workers were standing around chatting!
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Fries
Sam Weber
We came through the drive thru an the girl at the speaker was very rude we got to the window she gave me the food aggressively an was cussing an threw her headset off an didn't greet wasn't nice whatsoever if u cant handle ur job don't have one her name is lynnlee an the fries were soggy an the food wasn't even hot or warm at all they gave my sister the chicken wraps an it was just a chicken patty cut in half cause they didn't wanna cook fresh chicken strips
Atmosphere: 1
Food: 1
Service: 1
Chris Wilborn
Nice Clean location ?.Service and Wopper were Good as well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper, Fries
Dalmatian M.
Friendly staff, food is fresh, service is fast when they are properly staffed, it's not the cashier's fault if they are the only one working plus a kitchen person, so if it takes a bit longer, put your big girl/boy panties on and be patient and kind.
jessie padgett
The food is good and the prices are not bad. The staff are friendly and treat customers with respect.
Linda Silvey
John and the staff are absolutely the best I have ever dealt with in the fast food service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hershey
Cheryl Haylock
The manager was completely awesome! They had a big rush of customers at closing time. She came out and apologized for the food taking so long. Then we were invited to eat inside even though they were closed. She went above and beyond to make us happy!We are traveling through the state and her service was greatly appreciated!Great job girl! Keep up the good work ?
Walked in at 7:30, floors were wet, said they were getting an early start for closing. A/C was not working and had to battle the fly's for my burger, bad experience for a not so tasty meal!!
Atmosphere: 1
Food: 2
Service: 2
B
They rang up a rodeo cheeseburger, value fry and small water as a combo accidentally. It was $3.06 more than if rang up separately. I went in for a refund. Drive thru rep completely realized the error. Brian, the assistant manager, started off with, “…really going to request a refund for $3.06?” I let him know if it all rang up to that price, when those items are ordered separately, that I would pay for it with no issue. I let him know if he was re-ringing it up that he needed to make it a large water since that is what I ordered. He tried to argue that the $3.06 increase was for the large water. It literally said small water on the receipt so that didn’t even make sense. My only request was that it be rang up properly and I be refunded whatever difference. He said it was impossible to ring up a large water. He said I was getting you the refund but since you want to argue I’m not going to do it. He told me that I’d have to speak with a store manager. He proceeded to get the store phone but wanted me to go outside with him to an area with no cameras to talk on the phone. I told him I’d step in the hallway area if he didn’t want me in the lobby but that I wasn’t going somewhere without cameras with him. He decided to complete the refund. Before providing the funds, he said you need to leave the store now. I told him that I would as soon as I was refunded for the correct amount. He proceeded to throw the money on the counter with over $1 in change. I let him know he had provided more than what was required in the refund. He said he didn’t care then walked out of the store. An Assistant Manager should act more professional. The fact he became so disgruntled just from something being rang up wrong is crazy. He should also not be asking customers that he is becoming hostile with to go off camera with him. I’ll never be back to that location. Bottom line, charging $3.06 for a small water was incorrect but he couldn’t wrap his head around that. All he had to do was refund the order. Ring it up individually and I would have paid for the correct amount. There was absolutely no reason for it to have to escalate other than the fact that Brian clearly can’t handle customer concerns.
Classic Caleb
Prompt service, clean dining room and bathroom, food fresh (for fast food)
Atmosphere: 4
Food: 4
Service: 5
Lonnie Taggart
Good service food was great
ToddFr
Visiting from out of state. Service was fast. Two whoppers ordered were hot, and two order of fries were so hot burnt my tongue. I would come here again if food quality was the same.
Our burgers were stone cold and the buns were hard. We had almost no dressing one little teeny teeny thing of a slab of onion, good tomatoes, but no lettuce. Now it’s where the onion rings they were cold. I should’ve said something to management but I tend not to. I just don’t wanna be embarrassed With other people looking on. My husband and I frequent the Burger King in Benton and Bryant. Yes, sometimes our burgers are not as good as other times, but this was the worst I had ever had.
Atmosphere: 4
Food: 1
Service: 4
I had a problem with my order a week ago and I was told to come back to have it remade, Kristin made sure it was handled and taken care of. She was very sweet and welcoming as well as friendly and polite. She is what businesses need.
Atmosphere: 5
Food: 5
Service: 5
Every time we go, food is cold, burgers are sloppy, half made,and service no ever know. Order is always wrong. I had them remake my Wopper over as I watched them prepare it. Paid $60 for the family, and it was so frustrating.My kids like Burger King, so we go there a lot, and they got to do better. Burgers are sitting in water until they are ready to be made, which is unsanitary to me . Burger should be cooked on request. How do Order a cheeseburger and the cheese is not melted ever at BK have it your way, that is missing ?
Atmosphere: 4
Food: 1
Service: 3
Recommended dishes: Whopper, Fries
Yesterday morning we stopped in on our way to Benton for a birthday party. We should have known something was wrong when it’s 11:30 & no one was there. It took 5 minutes for someone to wait on us(remember no one in dining room & one car in drive thru), and there were 4 workers. I ordered a number 8(chicken bacon Swiss) & the chicken was not done. My husband’s fish sandwich was ok. Highlight was the fries were hot! There were 6 tables dirty, but workers were standing around chatting!
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Fries
We came through the drive thru an the girl at the speaker was very rude we got to the window she gave me the food aggressively an was cussing an threw her headset off an didn't greet wasn't nice whatsoever if u cant handle ur job don't have one her name is lynnlee an the fries were soggy an the food wasn't even hot or warm at all they gave my sister the chicken wraps an it was just a chicken patty cut in half cause they didn't wanna cook fresh chicken strips
Atmosphere: 1
Food: 1
Service: 1
Nice Clean location ?.Service and Wopper were Good as well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper, Fries
Friendly staff, food is fresh, service is fast when they are properly staffed, it's not the cashier's fault if they are the only one working plus a kitchen person, so if it takes a bit longer, put your big girl/boy panties on and be patient and kind.
The food is good and the prices are not bad. The staff are friendly and treat customers with respect.
John and the staff are absolutely the best I have ever dealt with in the fast food service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hershey
The manager was completely awesome! They had a big rush of customers at closing time. She came out and apologized for the food taking so long. Then we were invited to eat inside even though they were closed. She went above and beyond to make us happy!We are traveling through the state and her service was greatly appreciated!Great job girl! Keep up the good work ?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Walked in at 7:30, floors were wet, said they were getting an early start for closing. A/C was not working and had to battle the fly's for my burger, bad experience for a not so tasty meal!!
Atmosphere: 1
Food: 2
Service: 2
They rang up a rodeo cheeseburger, value fry and small water as a combo accidentally. It was $3.06 more than if rang up separately. I went in for a refund. Drive thru rep completely realized the error. Brian, the assistant manager, started off with, “…really going to request a refund for $3.06?” I let him know if it all rang up to that price, when those items are ordered separately, that I would pay for it with no issue. I let him know if he was re-ringing it up that he needed to make it a large water since that is what I ordered. He tried to argue that the $3.06 increase was for the large water. It literally said small water on the receipt so that didn’t even make sense. My only request was that it be rang up properly and I be refunded whatever difference. He said it was impossible to ring up a large water. He said I was getting you the refund but since you want to argue I’m not going to do it. He told me that I’d have to speak with a store manager. He proceeded to get the store phone but wanted me to go outside with him to an area with no cameras to talk on the phone. I told him I’d step in the hallway area if he didn’t want me in the lobby but that I wasn’t going somewhere without cameras with him. He decided to complete the refund. Before providing the funds, he said you need to leave the store now. I told him that I would as soon as I was refunded for the correct amount. He proceeded to throw the money on the counter with over $1 in change. I let him know he had provided more than what was required in the refund. He said he didn’t care then walked out of the store. An Assistant Manager should act more professional. The fact he became so disgruntled just from something being rang up wrong is crazy. He should also not be asking customers that he is becoming hostile with to go off camera with him. I’ll never be back to that location. Bottom line, charging $3.06 for a small water was incorrect but he couldn’t wrap his head around that. All he had to do was refund the order. Ring it up individually and I would have paid for the correct amount. There was absolutely no reason for it to have to escalate other than the fact that Brian clearly can’t handle customer concerns.
Prompt service, clean dining room and bathroom, food fresh (for fast food)
Atmosphere: 4
Food: 4
Service: 5
Good service food was great
Visiting from out of state. Service was fast. Two whoppers ordered were hot, and two order of fries were so hot burnt my tongue. I would come here again if food quality was the same.