Decent food at a great price. Make sure you use the Sam's app to buy food if there's any kind of line at all. It really saves you time.
Atmosphere: 5
Food: 5
Service: 5
Maggie K.
I'm kind of baffled by the negative reviews on here. We have been Sam's members for a few years now, and really feel we get good value from our membership. The warehouse is well stocked and laid out, and we save so much here on groceries and gas. Total sticker shock when you go to a regular grocery store and pay the crazy prices of inflation. This Sam's location is our go-to for regular gas fill ups... Just wish they had more gas pumps than they do. We usually come for gas first thing in the morning when they open, or later at night, shortly before close. It helps you avoid the longer lines. We also enjoy using our membership on the road for gas and for other things. Our experience with ordering for pick up has been good to great, and the same with online shopping where they ship it to you (free with Plus membership). I have ordered several things for gifts this way. That really comes in handy at Christmas time. Great clothing values online! We love being able to use our Sam's cash as we earn it, instead of waiting for a once a year redemption opportunity (like Costco). That is wonderful! Having their credit card is a must, the 5% cash back on gas purchases alone pays for the membership and then some. 3% on dining out, and cash back on warehouse purchases, too. Members Mark products are great, we've never had an issue with any of them. Quality is as good or better than the national brands. They stand behind their product and guarantee satisfaction.
Lydia D.
No stars if i could leave that but I've done a few online orders at this location and each time it's never been ready and I've had to just go up there and try to find my order which defeats the point of a online pickup order which is so i don't have to go inside they should just not offer online pickup anymore because it's not being handled correctly at all and they don't answer the phone either
Amy C.
I went here for a eye doctor appointment with my daughter today and the cafe was great it tasted really good and affordable for all the grocery shopping!! Would 100% recommend for familys on a budget
Susan S.
When I lived in Illinois, I used to buy my frozen shrimp at Costco, because they were much closer than our Sam's, but now that we live here, the Avondale Sam's is very close, so I have bought their frozen shrimp twice now, and both times it has been very bad. The first time I thought maybe it was a fluke so I tried again and it was the same. Both times every single shrimp had some freezer burn, and, although it appeared, that the shrimp were split and had the poop vein removed, over half the shrimp still had dirt that I had to clean myself. I went the distance and drove to Costco yesterday and the frozen shrimp were thawed today and were pink, clean, and perfect! What's more, they were less expensive than Sam's. Never again!
Terry B.
purchased an auto battery from sams club 2 years ago this month with a 3 year complete replacement warranty. Brought the dead battery in and they guy tests it and says, we need to charge it and if its still bad we will replace it but not with the same quality battery if you want to wait 1 1/2 hours. I guess they don't want to honor their warranty so beware. Sam's Walmart and many others are NOT standing behind their warranty.
Brian Coryell
The Sam's Club Cafe is pretty good. Nice quick food and good service. It's nice using the Scan and Go in the Cafe, it usually saves time.
Atmosphere: 3
Food: 4
Service: 4
Esther P.
the café needs more personal cafe lady does a great job, but one is Definitely not enough .... too long to wait
Jesse D.
No wonder they have two stars here! Did scan and go like always however it's not working! Customer service and associates basically said oh well nothing we Can do its just not working. Unacceptable! I forgot my wallet and just had my phone so I had to just leave my things. No one answers the corporate number either! Something needs to be done here for the ohwell attitude and due to the scan and go not working my time was waisted! Please step it up here!
Rhonda B.
I signed up for phone service thru sams club. Nothing promised was delivered. I was promised 150.00 per month for 6 lines...280.00 is what I am charged without adjustment.. it was refused by attAlso 1000.00 trade in they gave me approx 21.00 trade in value for working s21 with minor scratches.. it cost me 1000.00 2 yrs ago value should have been 800.00 any condition. Not honored either.The worst customer service I have ever received and the service itself is worse then tmobile.I was duped don't be me.
I called this Sams Club (Dysart in Avondale)to ask if the Photo Department still takes Passport Photos. I'm still on hold as I type this review. It's been over 30 minutes now! It's such an inconvenience & very disappointing to be put on hold & forgotten about! If I could give NO stars I would...HORRIBLE CUSTOMER SERVICE!!!
Nikole K.
If you go to this sams club location I recommend only going into the store, not doing pickup, they are always slow bringing your order out, and for my pickup today from 10-11 that I placed 2 days ago, they didn't have it ready until 10:58! What a joke this locations pickup is!
Isabel I.
Horrible horrible horrible.... Late pickup orders. Long waiting periods for pickups. No one ever answers customer service phone!!! Rude staff...
Sarah Bennett
the reason why I will never recommend the Sam's club is because my husband went there to get a pickup order from us at 4:10 p.m. it is now 4:36 p.m. and me and him have both try to contact Sam's after we checked in the app for him. no one's answers no one's been coming out nothing. If you're thinking of buying anything from the Sam's club I would rethink of it.
Brian S.
Tried several times both yesterday and today to reach literally anyone in the store. Cafe, bakery, front desk, optical, tire....no one answers the phone. It's ridiculous it will ring 5-6 times then just stop.
Decent food at a great price. Make sure you use the Sam's app to buy food if there's any kind of line at all. It really saves you time.
Atmosphere: 5
Food: 5
Service: 5
I'm kind of baffled by the negative reviews on here. We have been Sam's members for a few years now, and really feel we get good value from our membership. The warehouse is well stocked and laid out, and we save so much here on groceries and gas. Total sticker shock when you go to a regular grocery store and pay the crazy prices of inflation. This Sam's location is our go-to for regular gas fill ups... Just wish they had more gas pumps than they do. We usually come for gas first thing in the morning when they open, or later at night, shortly before close. It helps you avoid the longer lines. We also enjoy using our membership on the road for gas and for other things. Our experience with ordering for pick up has been good to great, and the same with online shopping where they ship it to you (free with Plus membership). I have ordered several things for gifts this way. That really comes in handy at Christmas time. Great clothing values online! We love being able to use our Sam's cash as we earn it, instead of waiting for a once a year redemption opportunity (like Costco). That is wonderful! Having their credit card is a must, the 5% cash back on gas purchases alone pays for the membership and then some. 3% on dining out, and cash back on warehouse purchases, too. Members Mark products are great, we've never had an issue with any of them. Quality is as good or better than the national brands. They stand behind their product and guarantee satisfaction.
No stars if i could leave that but I've done a few online orders at this location and each time it's never been ready and I've had to just go up there and try to find my order which defeats the point of a online pickup order which is so i don't have to go inside they should just not offer online pickup anymore because it's not being handled correctly at all and they don't answer the phone either
I went here for a eye doctor appointment with my daughter today and the cafe was great it tasted really good and affordable for all the grocery shopping!! Would 100% recommend for familys on a budget
When I lived in Illinois, I used to buy my frozen shrimp at Costco, because they were much closer than our Sam's, but now that we live here, the Avondale Sam's is very close, so I have bought their frozen shrimp twice now, and both times it has been very bad. The first time I thought maybe it was a fluke so I tried again and it was the same. Both times every single shrimp had some freezer burn, and, although it appeared, that the shrimp were split and had the poop vein removed, over half the shrimp still had dirt that I had to clean myself. I went the distance and drove to Costco yesterday and the frozen shrimp were thawed today and were pink, clean, and perfect! What's more, they were less expensive than Sam's. Never again!
purchased an auto battery from sams club 2 years ago this month with a 3 year complete replacement warranty. Brought the dead battery in and they guy tests it and says, we need to charge it and if its still bad we will replace it but not with the same quality battery if you want to wait 1 1/2 hours. I guess they don't want to honor their warranty so beware. Sam's Walmart and many others are NOT standing behind their warranty.
The Sam's Club Cafe is pretty good. Nice quick food and good service. It's nice using the Scan and Go in the Cafe, it usually saves time.
Atmosphere: 3
Food: 4
Service: 4
the café needs more personal cafe lady does a great job, but one is Definitely not enough .... too long to wait
No wonder they have two stars here! Did scan and go like always however it's not working! Customer service and associates basically said oh well nothing we Can do its just not working. Unacceptable! I forgot my wallet and just had my phone so I had to just leave my things. No one answers the corporate number either! Something needs to be done here for the ohwell attitude and due to the scan and go not working my time was waisted! Please step it up here!
I signed up for phone service thru sams club. Nothing promised was delivered. I was promised 150.00 per month for 6 lines...280.00 is what I am charged without adjustment.. it was refused by attAlso 1000.00 trade in they gave me approx 21.00 trade in value for working s21 with minor scratches.. it cost me 1000.00 2 yrs ago value should have been 800.00 any condition. Not honored either.The worst customer service I have ever received and the service itself is worse then tmobile.I was duped don't be me.
Restaurantji Recommends
I called this Sams Club (Dysart in Avondale)to ask if the Photo Department still takes Passport Photos. I'm still on hold as I type this review. It's been over 30 minutes now! It's such an inconvenience & very disappointing to be put on hold & forgotten about! If I could give NO stars I would...HORRIBLE CUSTOMER SERVICE!!!
If you go to this sams club location I recommend only going into the store, not doing pickup, they are always slow bringing your order out, and for my pickup today from 10-11 that I placed 2 days ago, they didn't have it ready until 10:58! What a joke this locations pickup is!
Horrible horrible horrible.... Late pickup orders. Long waiting periods for pickups. No one ever answers customer service phone!!! Rude staff...
the reason why I will never recommend the Sam's club is because my husband went there to get a pickup order from us at 4:10 p.m. it is now 4:36 p.m. and me and him have both try to contact Sam's after we checked in the app for him. no one's answers no one's been coming out nothing. If you're thinking of buying anything from the Sam's club I would rethink of it.
Tried several times both yesterday and today to reach literally anyone in the store. Cafe, bakery, front desk, optical, tire....no one answers the phone. It's ridiculous it will ring 5-6 times then just stop.