Was just looking around trying to figure out what I wanted. Guy, in a Vest who was standing behind the counter, was just standing there staring at me while I was in the chip aisle, like I was trying to steal something. Then he asked me if I needed help finding something, like it was against Pilot policy to look around I told him not anymore and left.I saw him outside and told him that I wasn't trying to steal anything. And he says I look like I am on Meth I don't do drugs, nor do I even smoke or drink. I am just a full-time Nomad who has been doing Doordash in Flagstaff and can't afford to eat that much due to bills and fuel as I am in a truck. Currently, I am about 30 pounds underweight.I come to this Pilot almost every day, but now they have officially lost my business. I will continue to fuel up here as it is the cheapest and get my regular 4 Hot N Spicy burgers from McDonald's. But I will no longer purchase anything on the Pilot side, except for fuel.Note: Went inside to ask who that guy was, and the women behind the counter acted like she had no idea who he was Yes, the same person that was literally standing behind the counter staring at me.This tells me that they don't care about customer service at all!
Susan W.
I am a stay at home mom and grandma, and used their services: gas, Laundry, McDonald's, the restroom and the Wi-Fi for about a week while I was camping Nearby in the woods. On the last day I came in from camping, I worked online in my car because I picked up a cold at their community table, which they obviously don't clean anyway. when a young lady who claims she was in charge told me I had to leave because I was long-term parking. Mind you I work online and I only been there a couple of hours and drinking coffee from McDonald's in my car with my dogs. We weren't bothering anybody. Why have all of these services for people to use truckers and car drivers alike if you aren't gonna let people use them? I won't be back until they get an attitude change.
Sendy White
an excellent experience in this place, I will definitely come back to this place.. it has a great space for truck drivers.... the showers very cleanParking: has some free places
Atmosphere: 5
Food: 5
Service: 5
Anthony S.
Dear readers,I must bring to your attention a matter of great concern. It has come to my attention that the store located in Bellmont, AZ is in dire need of new management. The patrons and drivers who frequent this establishment have been subjected to an hour-long wait for a shower, only to find that the facilities are dirty and in need of attention. This is unacceptable and disrespectful to those who rely on this store for their needs.I implore the current management to take immediate action to rectify this situation. It is imperative that the needs of the patrons and drivers are met in a timely and respectful manner. I urge all those in positions of authority to take this matter seriously and to make the necessary changes to ensure that this store is run efficiently and with the utmost respect for its customers.Thank you for your attention to this matter.
B3523LEss
I live near this location and stop once in a while for a quick sandwich...but this location is often out of some toppings or even selected meats. The last straw? I stopped in on a recent Saturdsy morning and the Subway crew informed me they were out of bread. How does Subway run out of bread? Time to close this Subway down...they should fire whomever orders supplies. I'll just eat at McDonalds 10 feet away from this Subway...at least they dont run out of bread. Ridiculous...
Austin C.
Walked in to hear Michael (which I believe was the manager talking about cocaine, and how he can't take his heart medicine when he does it with another employee. Very disgusting, and unprofessional.
MALKIT TAK
water down coffee pls clean washrooms and have toilet paper
Linh Y.
I was staying in Sedona, AZ, during my recent vacation. I decided to go to Grand Canyon National Park since it was nearby about 2 hours away. Before getting to the park and returning from the park, I needed to get gas and ended up at this Pilot Travel Center in Bellemont. In the morning, besides getting gas, I ended up buying a couple Cats vs Pickles stuff animals for my daughters. Since COVID-19, they don't travel far with me anymore and that's okay. Hopefully, one day they'll travel with me again. Anyway, whenever I see some cute stuff animals, I will buy for them and surprise them when I get home. Thank you Pilot for coming through with your presence for my car gas and my stuff animal needs. I appreciate you.
malkit singh tak
water down coffee pls clean washrooms and have toilet paper
I kinda wish their were more signs up for pilots or flying J's with pj fresh foods or at least they were more consistent/ accurate. Wether on Google maps or at the locations themselves it would just be nice to know as I like their food and it'd be nice to know where to stop for some fresh food after a long day of driving. It is a little pricey tho.
What a dump! While on a long trip we stopped here for gas...tried two pumps and the "skip" button for the Pilot/Flying J membership card didn't work. Went inside...dirty and messy...staff told me that I would have to join, so I asked for a card and was told it had to be online only...and my only choice was to prepay. I asked if they could electronically "skip" for me and was told no. Happily left with no gas or grief, and stopped in Flagstaff at a lovely Circle K, quickly filled up and it was clean and friendly. I generally really like the Flying J group, but this one is a mess. It's also small and very chaotic.
Sydney T.
Got a weird vibe from the gas station attendant. 20 minutes later I got a call from my bank saying someone just tried to spend $500 on my card at the pilots.
Small but great place to do your 10 hour break
Was just looking around trying to figure out what I wanted. Guy, in a Vest who was standing behind the counter, was just standing there staring at me while I was in the chip aisle, like I was trying to steal something. Then he asked me if I needed help finding something, like it was against Pilot policy to look around I told him not anymore and left.I saw him outside and told him that I wasn't trying to steal anything. And he says I look like I am on Meth I don't do drugs, nor do I even smoke or drink. I am just a full-time Nomad who has been doing Doordash in Flagstaff and can't afford to eat that much due to bills and fuel as I am in a truck. Currently, I am about 30 pounds underweight.I come to this Pilot almost every day, but now they have officially lost my business. I will continue to fuel up here as it is the cheapest and get my regular 4 Hot N Spicy burgers from McDonald's. But I will no longer purchase anything on the Pilot side, except for fuel.Note: Went inside to ask who that guy was, and the women behind the counter acted like she had no idea who he was Yes, the same person that was literally standing behind the counter staring at me.This tells me that they don't care about customer service at all!
I am a stay at home mom and grandma, and used their services: gas, Laundry, McDonald's, the restroom and the Wi-Fi for about a week while I was camping Nearby in the woods. On the last day I came in from camping, I worked online in my car because I picked up a cold at their community table, which they obviously don't clean anyway. when a young lady who claims she was in charge told me I had to leave because I was long-term parking. Mind you I work online and I only been there a couple of hours and drinking coffee from McDonald's in my car with my dogs. We weren't bothering anybody. Why have all of these services for people to use truckers and car drivers alike if you aren't gonna let people use them? I won't be back until they get an attitude change.
an excellent experience in this place, I will definitely come back to this place.. it has a great space for truck drivers.... the showers very cleanParking: has some free places
Atmosphere: 5
Food: 5
Service: 5
Dear readers,I must bring to your attention a matter of great concern. It has come to my attention that the store located in Bellmont, AZ is in dire need of new management. The patrons and drivers who frequent this establishment have been subjected to an hour-long wait for a shower, only to find that the facilities are dirty and in need of attention. This is unacceptable and disrespectful to those who rely on this store for their needs.I implore the current management to take immediate action to rectify this situation. It is imperative that the needs of the patrons and drivers are met in a timely and respectful manner. I urge all those in positions of authority to take this matter seriously and to make the necessary changes to ensure that this store is run efficiently and with the utmost respect for its customers.Thank you for your attention to this matter.
I live near this location and stop once in a while for a quick sandwich...but this location is often out of some toppings or even selected meats. The last straw? I stopped in on a recent Saturdsy morning and the Subway crew informed me they were out of bread. How does Subway run out of bread? Time to close this Subway down...they should fire whomever orders supplies. I'll just eat at McDonalds 10 feet away from this Subway...at least they dont run out of bread. Ridiculous...
Walked in to hear Michael (which I believe was the manager talking about cocaine, and how he can't take his heart medicine when he does it with another employee. Very disgusting, and unprofessional.
water down coffee pls clean washrooms and have toilet paper
I was staying in Sedona, AZ, during my recent vacation. I decided to go to Grand Canyon National Park since it was nearby about 2 hours away. Before getting to the park and returning from the park, I needed to get gas and ended up at this Pilot Travel Center in Bellemont. In the morning, besides getting gas, I ended up buying a couple Cats vs Pickles stuff animals for my daughters. Since COVID-19, they don't travel far with me anymore and that's okay. Hopefully, one day they'll travel with me again. Anyway, whenever I see some cute stuff animals, I will buy for them and surprise them when I get home. Thank you Pilot for coming through with your presence for my car gas and my stuff animal needs. I appreciate you.
water down coffee pls clean washrooms and have toilet paper
Restaurantji Recommends
I kinda wish their were more signs up for pilots or flying J's with pj fresh foods or at least they were more consistent/ accurate. Wether on Google maps or at the locations themselves it would just be nice to know as I like their food and it'd be nice to know where to stop for some fresh food after a long day of driving. It is a little pricey tho.
(Translated by Google) Panamanian Parmesan Parmesan Parmesan cheese. Menu. Bad.(Original)Panamanian Parmigiano Parmigiano Parmigiano cheese. Menu. Bad.
Security so rude
What a dump! While on a long trip we stopped here for gas...tried two pumps and the "skip" button for the Pilot/Flying J membership card didn't work. Went inside...dirty and messy...staff told me that I would have to join, so I asked for a card and was told it had to be online only...and my only choice was to prepay. I asked if they could electronically "skip" for me and was told no. Happily left with no gas or grief, and stopped in Flagstaff at a lovely Circle K, quickly filled up and it was clean and friendly. I generally really like the Flying J group, but this one is a mess. It's also small and very chaotic.
Got a weird vibe from the gas station attendant. 20 minutes later I got a call from my bank saying someone just tried to spend $500 on my card at the pilots.