Asked for a whopper with no cheese, got a whopper with double cheese. Didn't find out until I got home. Mistakes happen, unfortunately the mistake meant giving my dinner away to someone else and going hungry. Food service isn't hard, I did it for 15 years. I chalk it up to people just don't care, which is a lot nicer than thinking they're flat out stupid or illiterate. To screw up a food order there's only so many excuses, and in the end it's just a lame excuse for failure to pay attention and adequately perform.
Atmosphere: 1
Food: 1
Service: 1
Lyndaroux Johnson
Ordered drive-thru gave my crown royalty code # I ordered my burger with cheese, the cashier kept trying to tap my card, I told her it's not that kind of card. I told her it's a chip, she says yeah I know. Strange for one thing. Made me suspicious. My order finally came I parked to eat and no cheese on my whopper and no receipt in the bag. I had to go inside they gave me another burger with cheese. However, no receipt again and I didn't get my credit for the code I gave her. Every time I come to this location I never receive my crowns ? ? I really don't think they put the code in or using for some other royalty account. ??? I went in to ask for my receipt and they say it's to late.I definitely won't be back to this location.
Atmosphere: 2
Food: 1
Service: 2
Jeff Moehr
I’ve come here several times. The woman who works the drive through is always friendly and speaks clearly. Food prep is pretty slow at this location though.
Atmosphere: 4
Food: 4
Service: 3
Jerry Massey
They told me they do not accept coupon codes so I
Food: 3
Karen J.
The best Burger King in town. Food is always fresh and hot. Late night drive through tonight after a long day, when I got home with my food opened everything and I kid you not it actually looked like the commercials and advertisements! Thank you!
Eric L.
Arrived at 6:15 PM. They locked the dining room. Ridiculous. I don't want to eat in my car.
918 Scott
Very frustrating. I ordered two Junior Whoppers with cheese for $5. I customized both removing the onions and the mayo. Both of them came with Mayo and no cheese. One of them had extra lettuce and one had no lettuce. I don't know how you screw this up but they most certainly did. I ended up throwing both in the garbage because I don't like mayo and I couldn't get it all off the bun.I would have gone right back but I didn't start eating it until I was about 5 mi down the road. What a waste of money. Now I'm stopping at Wendy's to get something to eat.
Atmosphere: 4
Food: 3
Service: 3
wilfredo carracelas
Fast food of my
Atmosphere: 5
Food: 5
Service: 5
Vincent Carlson
Half cooked and 3/4 filled fries. I wanted to like it, had to wait 5 min, no problem, but don't rush food.
Atmosphere: 3
Food: 1
Service: 3
James A.
I would rate negative if I could. How is it possible that you pay $14.00 to get a burger that is not eatable with out any recourse! We couldn't go back to ask to replace the burger... who knows what they would do if you make a complaint and to go back 5 miles after drive through and find you have something that is not eatable. By the look of these reviews, it doesn't look like they care if they lose customers. Avoid this place! BTW- I was told they do not accept anything on apps at this location.
16 minutes in the drive thru today in cave creek. What a joke. Food was burned too. Avoid this place.
Dave Bishop
Changing my last review. The last one was better. This one has to include comments about ordering a whopper that doesn't come with cheese unless you ask, actually saying no pickles and no cheese, and then getting cheese anyway.
Shaun Reynolds
Great fresh food made perfect, and amazing customer serviceParking: Can't miss itWheelchair accessibility: Yes it is
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon King, Whopper Jr, Double Cheeseburger, Double Whopper, Whopper Meal, Whopper Jr Burger Combo, French Fries
Fabio Apelbaum
Worst service, and lacks of products every time we go.
Ronald Rees
A nice quick meal on the run at a decent price and reasonable quality.
Asked for a whopper with no cheese, got a whopper with double cheese. Didn't find out until I got home. Mistakes happen, unfortunately the mistake meant giving my dinner away to someone else and going hungry. Food service isn't hard, I did it for 15 years. I chalk it up to people just don't care, which is a lot nicer than thinking they're flat out stupid or illiterate. To screw up a food order there's only so many excuses, and in the end it's just a lame excuse for failure to pay attention and adequately perform.
Atmosphere: 1
Food: 1
Service: 1
Ordered drive-thru gave my crown royalty code # I ordered my burger with cheese, the cashier kept trying to tap my card, I told her it's not that kind of card. I told her it's a chip, she says yeah I know. Strange for one thing. Made me suspicious. My order finally came I parked to eat and no cheese on my whopper and no receipt in the bag. I had to go inside they gave me another burger with cheese. However, no receipt again and I didn't get my credit for the code I gave her. Every time I come to this location I never receive my crowns ? ? I really don't think they put the code in or using for some other royalty account. ??? I went in to ask for my receipt and they say it's to late.I definitely won't be back to this location.
Atmosphere: 2
Food: 1
Service: 2
I’ve come here several times. The woman who works the drive through is always friendly and speaks clearly. Food prep is pretty slow at this location though.
Atmosphere: 4
Food: 4
Service: 3
They told me they do not accept coupon codes so I
Food: 3
The best Burger King in town. Food is always fresh and hot. Late night drive through tonight after a long day, when I got home with my food opened everything and I kid you not it actually looked like the commercials and advertisements! Thank you!
Arrived at 6:15 PM. They locked the dining room. Ridiculous. I don't want to eat in my car.
Very frustrating. I ordered two Junior Whoppers with cheese for $5. I customized both removing the onions and the mayo. Both of them came with Mayo and no cheese. One of them had extra lettuce and one had no lettuce. I don't know how you screw this up but they most certainly did. I ended up throwing both in the garbage because I don't like mayo and I couldn't get it all off the bun.I would have gone right back but I didn't start eating it until I was about 5 mi down the road. What a waste of money. Now I'm stopping at Wendy's to get something to eat.
Atmosphere: 4
Food: 3
Service: 3
Fast food of my
Atmosphere: 5
Food: 5
Service: 5
Half cooked and 3/4 filled fries. I wanted to like it, had to wait 5 min, no problem, but don't rush food.
Atmosphere: 3
Food: 1
Service: 3
I would rate negative if I could. How is it possible that you pay $14.00 to get a burger that is not eatable with out any recourse! We couldn't go back to ask to replace the burger... who knows what they would do if you make a complaint and to go back 5 miles after drive through and find you have something that is not eatable. By the look of these reviews, it doesn't look like they care if they lose customers. Avoid this place! BTW- I was told they do not accept anything on apps at this location.
Restaurantji Recommends
16 minutes in the drive thru today in cave creek. What a joke. Food was burned too. Avoid this place.
Changing my last review. The last one was better. This one has to include comments about ordering a whopper that doesn't come with cheese unless you ask, actually saying no pickles and no cheese, and then getting cheese anyway.
Great fresh food made perfect, and amazing customer serviceParking: Can't miss itWheelchair accessibility: Yes it is
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon King, Whopper Jr, Double Cheeseburger, Double Whopper, Whopper Meal, Whopper Jr Burger Combo, French Fries
Worst service, and lacks of products every time we go.
A nice quick meal on the run at a decent price and reasonable quality.
Atmosphere: 4
Food: 5
Recommended dishes: Cheeseburger