No toppings on Pizza that we requested and paid for. Extremely disappointed
Briant Becote
Pizza delivered burnt and cold. Worst service we've received from Pizza hut after a decade of loyalty in other locations we've lived. Won't be returning to Pizza Hut again.
Food: 1
Venom Woodstalker
On 10/8/2023 I placed an order online at the Pizza Hut website. I was given an estimate of 34-45 minutes for delivery. Over an hour later (I waited thinking oh they’re just busy tonight), I called because my tracker on the site and the text message I got still listed my order as being “prepared”. The Order Hotline could not locate my order with my name, the order number I was given in my confirmation email (apparently they can’t search by order number at all), or my phone number. I was transferred directly to the store where they had a hard time finding the order, only to be told it was canceled because a “Dasher” refused to pick it up. I then found out this Pizza Hut outsources all delivery orders to Door Dash exclusively. No where on the website does it state this, and I was never informed my order had been canceled. I waited over an hour and had to call to learn this. My only saving grace is that my card was not charged. Never ordering Pizza Hut again.
Hope s.
Went in at 12:30 exactly and the service was rudely refused by this girl and the maps and everything said it closes at 1 There was plenty enough time to make a pizza.I was starving, i had no food at my house and I haven't gotten a chance to eat and this was closest place. We stood there for a solid minute and we said there's 30 min left and she said " yeah we're closing" this girl had two pizzas on the conveyer belt.... My bf and I had no energy to argue or say anything at all so we walked right out but I honestly don't think she deserves to work there considering it's money lost to the company store...but it's not my problem lolIt's fine We just got food at in and out right after we left the store and they close a 1 also lmaooooo they have perfect customer service
Scott T
Pizza Hut is a timeless classic in the world of pizza, and I'm always thrilled to enjoy a meal at this fantastic pizzeria. Their pizzas are consistently delicious, offering a wide variety of toppings and crust options that cater to every taste preference.The moment you walk into Pizza Hut, the inviting aroma of freshly baked pizza fills the air, whetting your appetite and setting the stage for a memorable dining experience. The staff is always friendly and welcoming, making you feel right at home from the get-go.Their signature pan pizza is a true standout, with a thick and fluffy crust that's perfectly golden and crispy on the outside, yet soft and chewy on the inside. The mouthwatering blend of melted cheese and savory sauce leaves you craving for more with every bite. Plus, the wide selection of toppings allows you to customize your pizza just the way you like it, ensuring that every visit is a unique and enjoyable experience.But Pizza Hut doesn't stop at just pizza. Their menu boasts an array of tasty options, from flavorful pasta dishes to fresh and crisp salads. It's the perfect place for gatherings with friends and family, as everyone can find something they love, no matter their preferences.What's truly impressive about Pizza Hut is their dedication to quality ingredients. They use fresh and high-quality toppings, ensuring that each pizza delivers a burst of delicious flavors. Their commitment to consistency is evident in every order, making it a reliable choice for pizza enthusiasts everywhere.Another great thing about Pizza Hut is their efficient delivery service. Whether you're enjoying a night in or hosting a pizza party, their timely delivery ensures that you can enjoy their mouthwatering pizzas in the comfort of your own home.Throughout the years, Pizza Hut has become more than just a restaurant; it's a place where memories are made. From birthday celebrations to family dinners, it has been a part of countless heartwarming moments. Its inviting atmosphere and scrumptious offerings have made it a go-to spot for pizza lovers of all ages.In conclusion, Pizza Hut is a true legend in the pizza industry, and it continues to shine with its flavorful pizzas, warm ambiance, and friendly service. Whether you're dining in or getting a delivery, you're in for a delightful experience every time. So, if you're looking for a satisfying and comforting pizza, Pizza Hut is undoubtedly the place to go!
John
This is by FAR the worst operation that I have ever had to deal with. FIRST they outsource their slaves in taking orders that you can barely understand what they are reading back to you after you have to repete your order again and again. SECOND, My card was charged for my order that I placed only to get an AUTOMATED call back from an OUTSOURCED message saying my order was declined. I called Discover and they assured me that the charge had gone through. I called not only this pizza hut 6 TIMES ( WHERE NOBODY ANSWERED ) Then got transferred to some managers name by the name of SCOTT. I really don't know what the pizza huts franchise is doing on a weekend night but it's obvious that "Scott's" employees, not the outsourced people that they have answering the phones, have not a clue on what's going on in that store. What do you make Scott? 100,000 a year to have your store run by probably a half dozen kids that hate you and the fact that they have no control over the calls that come into your "bread and butter" place of employment? Enjoy life and the fact that you are OWNED by a corporate company that has you by the balls until you say to yourself, "Man... That dude was RIGHT"
Greg Brooks
08/08/2023 approx 3:15 pm placed a order online for roughly 60 dollars worth of dinner. I called into the store to ask if they could add some condiments to my order approx 15 mins after I ordered only to be told by a so called manager they were closed. I paid online with my debit card which means money was already taken from my available balance and he tells me you will have to wait for refund to be processed in 24/48 hours showed not a lick of empathy and pretty much didn’t offer any typo of resolution saying online should have been shut down. Totally unprofessional and absolutely terrible customer service. That store should be shut down in Chandler on Gilbert Rd. Pizza Hut is one of my favorites but this store is terrible!!! On top of that had I not called there would have no communication that my order was cancelled. I didn’t receive any type of communication from the store. I won’t ever order from here again
Michelle Hensley
Great food. We've always liked Pizza Hut's pizza and side items.
Every time I order from here they get it wrong and I literally mean every time. They really deserve zero stars.
Scott Timmons
Pizza Hut is a timeless classic in the world of pizza, and I'm always thrilled to enjoy a meal at this fantastic pizzeria. Their pizzas are consistently delicious, offering a wide variety of toppings and crust options that cater to every taste preference.The moment you walk into Pizza Hut, the inviting aroma of freshly baked pizza fills the air, whetting your appetite and setting the stage for a memorable dining experience. The staff is always friendly and welcoming, making you feel right at home from the get-go.Their signature pan pizza is a true standout, with a thick and fluffy crust that's perfectly golden and crispy on the outside, yet soft and chewy on the inside. The mouthwatering blend of melted cheese and savory sauce leaves you craving for more with every bite. Plus, the wide selection of toppings allows you to customize your pizza just the way you like it, ensuring that every visit is a unique and enjoyable experience.But Pizza Hut doesn't stop at just pizza. Their menu boasts an array of tasty options, from flavorful pasta dishes to fresh and crisp salads. It's the perfect place for gatherings with friends and family, as everyone can find something they love, no matter their preferences.What's truly impressive about Pizza Hut is their dedication to quality ingredients. They use fresh and high-quality toppings, ensuring that each pizza delivers a burst of delicious flavors. Their commitment to consistency is evident in every order, making it a reliable choice for pizza enthusiasts everywhere.Another great thing about Pizza Hut is their efficient delivery service. Whether you're enjoying a night in or hosting a pizza party, their timely delivery ensures that you can enjoy their mouthwatering pizzas in the comfort of your own home.Throughout the years, Pizza Hut has become more than just a restaurant; it's a place where memories are made. From birthday celebrations to family dinners, it has been a part of countless heartwarming moments. Its inviting atmosphere and scrumptious offerings have made it a go-to spot for pizza lovers of all ages.In conclusion, Pizza Hut is a true legend in the pizza industry, and it continues to shine with its flavorful pizzas, warm ambiance, and friendly service. Whether you're dining in or getting a delivery, you're in for a delightful experience every time. So, if you're looking for a satisfying and comforting pizza, Pizza Hut is undoubtedly the place to go!
Joyce Griggs
Pizza Hut delivered our order efficiently and effectively.
Brittani R.
If I could give 0 stars I would. The entire staff at this location is very rude and disrespectful. My husband tried calling in a pick order and one staff member stated that he would have to wait 20 and call back because the system was down. So I called back and a lady answered and she was also very rude However she didn't mention anything about the system being down. I asked to speak to a manager and before I could ask for a name she rushed and placed me on hold and the phone rang and rang then eventually it hung up on me. To whomever owns this franchise location I would highly recommend looking into hiring a friendly staff because this current late night staff will depreciate your business with such behavior.
clark mathers
Used to be a decent spot. What I just picked is a joke and it ain’t funny. Lil Caesar makes better pizza then these new employees bruh.
It's Pizza Hut...
Pizza was
Food: 2
No toppings on Pizza that we requested and paid for. Extremely disappointed
Pizza delivered burnt and cold. Worst service we've received from Pizza hut after a decade of loyalty in other locations we've lived. Won't be returning to Pizza Hut again.
Food: 1
On 10/8/2023 I placed an order online at the Pizza Hut website. I was given an estimate of 34-45 minutes for delivery. Over an hour later (I waited thinking oh they’re just busy tonight), I called because my tracker on the site and the text message I got still listed my order as being “prepared”. The Order Hotline could not locate my order with my name, the order number I was given in my confirmation email (apparently they can’t search by order number at all), or my phone number. I was transferred directly to the store where they had a hard time finding the order, only to be told it was canceled because a “Dasher” refused to pick it up. I then found out this Pizza Hut outsources all delivery orders to Door Dash exclusively. No where on the website does it state this, and I was never informed my order had been canceled. I waited over an hour and had to call to learn this. My only saving grace is that my card was not charged. Never ordering Pizza Hut again.
Went in at 12:30 exactly and the service was rudely refused by this girl and the maps and everything said it closes at 1 There was plenty enough time to make a pizza.I was starving, i had no food at my house and I haven't gotten a chance to eat and this was closest place. We stood there for a solid minute and we said there's 30 min left and she said " yeah we're closing" this girl had two pizzas on the conveyer belt.... My bf and I had no energy to argue or say anything at all so we walked right out but I honestly don't think she deserves to work there considering it's money lost to the company store...but it's not my problem lolIt's fine We just got food at in and out right after we left the store and they close a 1 also lmaooooo they have perfect customer service
Pizza Hut is a timeless classic in the world of pizza, and I'm always thrilled to enjoy a meal at this fantastic pizzeria. Their pizzas are consistently delicious, offering a wide variety of toppings and crust options that cater to every taste preference.The moment you walk into Pizza Hut, the inviting aroma of freshly baked pizza fills the air, whetting your appetite and setting the stage for a memorable dining experience. The staff is always friendly and welcoming, making you feel right at home from the get-go.Their signature pan pizza is a true standout, with a thick and fluffy crust that's perfectly golden and crispy on the outside, yet soft and chewy on the inside. The mouthwatering blend of melted cheese and savory sauce leaves you craving for more with every bite. Plus, the wide selection of toppings allows you to customize your pizza just the way you like it, ensuring that every visit is a unique and enjoyable experience.But Pizza Hut doesn't stop at just pizza. Their menu boasts an array of tasty options, from flavorful pasta dishes to fresh and crisp salads. It's the perfect place for gatherings with friends and family, as everyone can find something they love, no matter their preferences.What's truly impressive about Pizza Hut is their dedication to quality ingredients. They use fresh and high-quality toppings, ensuring that each pizza delivers a burst of delicious flavors. Their commitment to consistency is evident in every order, making it a reliable choice for pizza enthusiasts everywhere.Another great thing about Pizza Hut is their efficient delivery service. Whether you're enjoying a night in or hosting a pizza party, their timely delivery ensures that you can enjoy their mouthwatering pizzas in the comfort of your own home.Throughout the years, Pizza Hut has become more than just a restaurant; it's a place where memories are made. From birthday celebrations to family dinners, it has been a part of countless heartwarming moments. Its inviting atmosphere and scrumptious offerings have made it a go-to spot for pizza lovers of all ages.In conclusion, Pizza Hut is a true legend in the pizza industry, and it continues to shine with its flavorful pizzas, warm ambiance, and friendly service. Whether you're dining in or getting a delivery, you're in for a delightful experience every time. So, if you're looking for a satisfying and comforting pizza, Pizza Hut is undoubtedly the place to go!
This is by FAR the worst operation that I have ever had to deal with. FIRST they outsource their slaves in taking orders that you can barely understand what they are reading back to you after you have to repete your order again and again. SECOND, My card was charged for my order that I placed only to get an AUTOMATED call back from an OUTSOURCED message saying my order was declined. I called Discover and they assured me that the charge had gone through. I called not only this pizza hut 6 TIMES ( WHERE NOBODY ANSWERED ) Then got transferred to some managers name by the name of SCOTT. I really don't know what the pizza huts franchise is doing on a weekend night but it's obvious that "Scott's" employees, not the outsourced people that they have answering the phones, have not a clue on what's going on in that store. What do you make Scott? 100,000 a year to have your store run by probably a half dozen kids that hate you and the fact that they have no control over the calls that come into your "bread and butter" place of employment? Enjoy life and the fact that you are OWNED by a corporate company that has you by the balls until you say to yourself, "Man... That dude was RIGHT"
08/08/2023 approx 3:15 pm placed a order online for roughly 60 dollars worth of dinner. I called into the store to ask if they could add some condiments to my order approx 15 mins after I ordered only to be told by a so called manager they were closed. I paid online with my debit card which means money was already taken from my available balance and he tells me you will have to wait for refund to be processed in 24/48 hours showed not a lick of empathy and pretty much didn’t offer any typo of resolution saying online should have been shut down. Totally unprofessional and absolutely terrible customer service. That store should be shut down in Chandler on Gilbert Rd. Pizza Hut is one of my favorites but this store is terrible!!! On top of that had I not called there would have no communication that my order was cancelled. I didn’t receive any type of communication from the store. I won’t ever order from here again
Great food. We've always liked Pizza Hut's pizza and side items.
Restaurantji Recommends
Every time I order from here they get it wrong and I literally mean every time. They really deserve zero stars.
Pizza Hut is a timeless classic in the world of pizza, and I'm always thrilled to enjoy a meal at this fantastic pizzeria. Their pizzas are consistently delicious, offering a wide variety of toppings and crust options that cater to every taste preference.The moment you walk into Pizza Hut, the inviting aroma of freshly baked pizza fills the air, whetting your appetite and setting the stage for a memorable dining experience. The staff is always friendly and welcoming, making you feel right at home from the get-go.Their signature pan pizza is a true standout, with a thick and fluffy crust that's perfectly golden and crispy on the outside, yet soft and chewy on the inside. The mouthwatering blend of melted cheese and savory sauce leaves you craving for more with every bite. Plus, the wide selection of toppings allows you to customize your pizza just the way you like it, ensuring that every visit is a unique and enjoyable experience.But Pizza Hut doesn't stop at just pizza. Their menu boasts an array of tasty options, from flavorful pasta dishes to fresh and crisp salads. It's the perfect place for gatherings with friends and family, as everyone can find something they love, no matter their preferences.What's truly impressive about Pizza Hut is their dedication to quality ingredients. They use fresh and high-quality toppings, ensuring that each pizza delivers a burst of delicious flavors. Their commitment to consistency is evident in every order, making it a reliable choice for pizza enthusiasts everywhere.Another great thing about Pizza Hut is their efficient delivery service. Whether you're enjoying a night in or hosting a pizza party, their timely delivery ensures that you can enjoy their mouthwatering pizzas in the comfort of your own home.Throughout the years, Pizza Hut has become more than just a restaurant; it's a place where memories are made. From birthday celebrations to family dinners, it has been a part of countless heartwarming moments. Its inviting atmosphere and scrumptious offerings have made it a go-to spot for pizza lovers of all ages.In conclusion, Pizza Hut is a true legend in the pizza industry, and it continues to shine with its flavorful pizzas, warm ambiance, and friendly service. Whether you're dining in or getting a delivery, you're in for a delightful experience every time. So, if you're looking for a satisfying and comforting pizza, Pizza Hut is undoubtedly the place to go!
Pizza Hut delivered our order efficiently and effectively.
If I could give 0 stars I would. The entire staff at this location is very rude and disrespectful. My husband tried calling in a pick order and one staff member stated that he would have to wait 20 and call back because the system was down. So I called back and a lady answered and she was also very rude However she didn't mention anything about the system being down. I asked to speak to a manager and before I could ask for a name she rushed and placed me on hold and the phone rang and rang then eventually it hung up on me. To whomever owns this franchise location I would highly recommend looking into hiring a friendly staff because this current late night staff will depreciate your business with such behavior.
Used to be a decent spot. What I just picked is a joke and it ain’t funny. Lil Caesar makes better pizza then these new employees bruh.