Let me start by saying I enjoy going to this Sam’s Club. The store is organized and clean. I usually use Scan & Go. Someone at this store in Flagstaff is using my Sam’s account to make purchases. Wouldn’t be a big deal if they didn’t also cash out MY Sam’s cash. September 2022 someone using my Sam’s account cashed out $19 in my Sam’s cash. I reported the fraud, got new cards, and went about my life. Fast forward to March 2023 and someone did it again cashing out $13 in MY Sam’s cash! I went through my transactions online and found unfamiliar purchases made using my account dating back to November 2022! Heading in to speak to a manager. They have an EMPLOYEE problem.
Let me start by saying I enjoy going to this Sam’s Club. The store is organized and clean. I usually use Scan & Go. Someone at this store in Flagstaff is using my Sam’s account to make purchases. Wouldn’t be a big deal if they didn’t also cash out MY Sam’s cash. September 2022 someone using my Sam’s account cashed out $19 in my Sam’s cash. I reported the fraud, got new cards, and went about my life. Fast forward to March 2023 and someone did it again cashing out $13 in MY Sam’s cash! I went through my transactions online and found unfamiliar purchases made using my account dating back to November 2022! Heading in to speak to a manager. They have an EMPLOYEE problem.
Customer service is Great, I commend the workers.
The staff was very friendly and accommodating
Restaurantji Recommends