I placed a mobile order for curbside and when I got there no parking spaces were available. Not a problem, I changed my pickup method to drive thru. Little did I know I was gonna be waiting 10 minutes just to get to the speaker and once I got to the window the man didn't know what my order was and had me park up front. So I park up front and wait another 10 minutes just for no one to come out. My order was only a cheeseburger, 6 nuggets, and a coke. I really don't understand how it takes that long to make such a simple order. I had to leave before I got my food because I was gonna be late for work. I didn't know it was gonna take over 30 minutes for me to not even get my food. I tried calling twice and no one answered. So I guess I won't be getting a refund for food I waited 30 minutes for and never received.
Alejandra F.
This place is my fav mickie ds cause the people working here work really hard. If you order inside you'll see them getting orders out fast on the inside. People need to understand that it's busy everywhere you go nowadays. Be patient and kind with everyone. Also for being a busy spot, the inside isn't dirty like most places. A few crumbs here and there, but it's kept clean. That's all these are my two cents.
True
04/04/2024 8:02pm - 8:50pmFood: Spicy chicken and fish tasted like they had been sitting for quit awhile. No heat whatsoever, either. Fries fine.Had to return, but unfortunately the results were the same, except the fries were limp and hardly cookedService: The two girls working upfront are unpleasant. Slamming people's food on the counter( made all ten of us in the lobby laugh out loud it was so rude) and giving off horrible attitudes.Atmosphere: Ten people in the lobby, all waiting 30+ minutes for their food. Everyone was agitated and clearly ready to leave in frustration.The person who came in directly after me was there still after I drove home, drove back to the location, and was still there when I left. Not a fun experience and it showed as he held back his anger.Clearly, I paid the price for my laziness tonight.
Atmosphere: 1
Food: 1
Service: 1
Dr. John Evans ND
Went in to get change and the address. Bought a 20 piece for $6. Hot, fresh and right on time!
Atmosphere: 5
Food: 5
Service: 5
SALEH
good service
Atmosphere: 5
Food: 5
Service: 5
Rowena Avilla
No stars!!! Visited this location before I went to work on 3/20/24 at 10:30 AM. Went to the DT because it was supposed to be a faster service. I paid & the young man told me to drive around and park in the next available spot.Pulled around to find that there were no available spots. While waiting, there were 2 more cars that pulled up behind me after ordering. So now we are blocking traffic coming in & customers trying to pull out of their parking stall.WHY DO THEY DO THIS TO CUSTOMERS?During the 10 mins I was waiting no one came to give me my order, but others that came after me received theirs. Time was ticking to clock in, so I went inside to check.Young man asked me what I needed with an impolite & hasty attitude. I advised him that I didn't receive my order, so he SHOUTED back my order no. and the young woman looked at me and YELLED with an ATTITUDE that they gave me my order.I answered that I wouldn't be standing here if I did. She gave me this stink, unprofessional look, rolled her eyes, cocked her head and said we'll get it right out. NO APOLOGY, NOTHING!!I EVEN PUT MY RECEIPT ON MY DASHBOARD SO THEY COULD SEE WHICH ONE IS MY ORDER, SMH!!!Young man proceeded to tell me people make mistakes. I laughed but told him I understood, but I needed to get to work, and the mistake they made would cause me to be tardy at work.He just shrugged it off. No empathy and still NO APOLOGY from any of the crew working.Finally, with DISGUST & ANGER, I received my order. I did not enjoy eating fast while I was driving to work. To make it even worse, my BURGER WAS COLD AND THE FRIES WERE STALE. I made it work with 3 mins. to clock in. DAMN LIVID!!!If that one person did his/her job correctly,I would've had enough time to sit in the lounge and enjoy my brunch with 15 mins to spare.APPALLING CUSTOMER SERVICE.NO EMPATHY.UNRELIABLE.IRRESPONSIBLE.QUANTITY OVER QUALITY!!!MCDONALD'S CACTUS & 51ST WORKERS, SHAME ON YOU!!!I WILL NOT BE VISITING THIS LOCATION AGAIN!
Lea White-Fonseca
The manager was taking and filling orders today. He was definitely overwhelmed as he was short with me and then messed up my order and the food was off. Not the best way to start the dayVegetarian options: English muffins with tomatoesPlain mcgriddles or English muffins
Food: 3
Service: 2
Angela Zwiebel
Visited this morning for breakfast via drive-thru. My sausage mcmuffin, halfway through I bit into something hard. I pulled out of my bite a broken, dirty, zip tie! Absolutely disgusted! And what it I had choked or broken a tooth? Unacceptable! Do better McDonald's!
Food: 1
Jasmine Cuevas
Frie day staff and fast service and food is always hot and fresh ?Kid-friendliness: Happy meals and Jr big kids meals ? ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, Mcdouble, Cheeseburger, Sausage Mcmuffin, French Fries, Hamburger
Veronica Alvarado
I just left the drive tru and a young lady was with an attitude and did not even give us any of my order right this place sucks hire new people these young kids now a days don’t care if McDonald’s is not for u than don’t work there find something that makes u happy especially dealing with customers paid almost 30 not to have my order correct is crazy
On Thursday February 22, I was there after my doctors appointment. I'm ordering the double big Mac meal and then when I walked up to the second drive-through, the lady in THE, which was one of the employees wasn't talking towards me and my mother when we were getting our orders, and it was one of the strangest orders and weird thoughts, I couldn't feel at the moment. next time I might have to visit another McDonald's or something I can't even tell what the rates are like now days. :/.....
Timothy Allen
Not bad.Parking: Not bad place but parking tough
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hamburger, Sausage Mcmuffin, Dr Pepper, Mcdouble, Cheeseburger, Mcmuffin, Happy Meal, French Fries
I placed a mobile order for curbside and when I got there no parking spaces were available. Not a problem, I changed my pickup method to drive thru. Little did I know I was gonna be waiting 10 minutes just to get to the speaker and once I got to the window the man didn't know what my order was and had me park up front. So I park up front and wait another 10 minutes just for no one to come out. My order was only a cheeseburger, 6 nuggets, and a coke. I really don't understand how it takes that long to make such a simple order. I had to leave before I got my food because I was gonna be late for work. I didn't know it was gonna take over 30 minutes for me to not even get my food. I tried calling twice and no one answered. So I guess I won't be getting a refund for food I waited 30 minutes for and never received.
This place is my fav mickie ds cause the people working here work really hard. If you order inside you'll see them getting orders out fast on the inside. People need to understand that it's busy everywhere you go nowadays. Be patient and kind with everyone. Also for being a busy spot, the inside isn't dirty like most places. A few crumbs here and there, but it's kept clean. That's all these are my two cents.
04/04/2024 8:02pm - 8:50pmFood: Spicy chicken and fish tasted like they had been sitting for quit awhile. No heat whatsoever, either. Fries fine.Had to return, but unfortunately the results were the same, except the fries were limp and hardly cookedService: The two girls working upfront are unpleasant. Slamming people's food on the counter( made all ten of us in the lobby laugh out loud it was so rude) and giving off horrible attitudes.Atmosphere: Ten people in the lobby, all waiting 30+ minutes for their food. Everyone was agitated and clearly ready to leave in frustration.The person who came in directly after me was there still after I drove home, drove back to the location, and was still there when I left. Not a fun experience and it showed as he held back his anger.Clearly, I paid the price for my laziness tonight.
Atmosphere: 1
Food: 1
Service: 1
Went in to get change and the address. Bought a 20 piece for $6. Hot, fresh and right on time!
Atmosphere: 5
Food: 5
Service: 5
good service
Atmosphere: 5
Food: 5
Service: 5
No stars!!! Visited this location before I went to work on 3/20/24 at 10:30 AM. Went to the DT because it was supposed to be a faster service. I paid & the young man told me to drive around and park in the next available spot.Pulled around to find that there were no available spots. While waiting, there were 2 more cars that pulled up behind me after ordering. So now we are blocking traffic coming in & customers trying to pull out of their parking stall.WHY DO THEY DO THIS TO CUSTOMERS?During the 10 mins I was waiting no one came to give me my order, but others that came after me received theirs. Time was ticking to clock in, so I went inside to check.Young man asked me what I needed with an impolite & hasty attitude. I advised him that I didn't receive my order, so he SHOUTED back my order no. and the young woman looked at me and YELLED with an ATTITUDE that they gave me my order.I answered that I wouldn't be standing here if I did. She gave me this stink, unprofessional look, rolled her eyes, cocked her head and said we'll get it right out. NO APOLOGY, NOTHING!!I EVEN PUT MY RECEIPT ON MY DASHBOARD SO THEY COULD SEE WHICH ONE IS MY ORDER, SMH!!!Young man proceeded to tell me people make mistakes. I laughed but told him I understood, but I needed to get to work, and the mistake they made would cause me to be tardy at work.He just shrugged it off. No empathy and still NO APOLOGY from any of the crew working.Finally, with DISGUST & ANGER, I received my order. I did not enjoy eating fast while I was driving to work. To make it even worse, my BURGER WAS COLD AND THE FRIES WERE STALE. I made it work with 3 mins. to clock in. DAMN LIVID!!!If that one person did his/her job correctly,I would've had enough time to sit in the lounge and enjoy my brunch with 15 mins to spare.APPALLING CUSTOMER SERVICE.NO EMPATHY.UNRELIABLE.IRRESPONSIBLE.QUANTITY OVER QUALITY!!!MCDONALD'S CACTUS & 51ST WORKERS, SHAME ON YOU!!!I WILL NOT BE VISITING THIS LOCATION AGAIN!
The manager was taking and filling orders today. He was definitely overwhelmed as he was short with me and then messed up my order and the food was off. Not the best way to start the dayVegetarian options: English muffins with tomatoesPlain mcgriddles or English muffins
Food: 3
Service: 2
Visited this morning for breakfast via drive-thru. My sausage mcmuffin, halfway through I bit into something hard. I pulled out of my bite a broken, dirty, zip tie! Absolutely disgusted! And what it I had choked or broken a tooth? Unacceptable! Do better McDonald's!
Food: 1
Frie day staff and fast service and food is always hot and fresh ?Kid-friendliness: Happy meals and Jr big kids meals ? ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, Mcdouble, Cheeseburger, Sausage Mcmuffin, French Fries, Hamburger
I just left the drive tru and a young lady was with an attitude and did not even give us any of my order right this place sucks hire new people these young kids now a days don’t care if McDonald’s is not for u than don’t work there find something that makes u happy especially dealing with customers paid almost 30 not to have my order correct is crazy
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great place to eat
Atmosphere: 5
Food: 5
Service: 5
It’s McDonalds.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: World Famous Fries
On Thursday February 22, I was there after my doctors appointment. I'm ordering the double big Mac meal and then when I walked up to the second drive-through, the lady in THE, which was one of the employees wasn't talking towards me and my mother when we were getting our orders, and it was one of the strangest orders and weird thoughts, I couldn't feel at the moment. next time I might have to visit another McDonald's or something I can't even tell what the rates are like now days. :/.....
Not bad.Parking: Not bad place but parking tough
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hamburger, Sausage Mcmuffin, Dr Pepper, Mcdouble, Cheeseburger, Mcmuffin, Happy Meal, French Fries
Got our order wrong but the food was
Atmosphere: 4
Food: 4
Service: 4