5890 W Thunderbird Rd Suite 101, Glendale
Amazing customer service!!
One of my favorite baked goods to get in the valley. We also used them for our wedding cake and it turned out great!
Very delicious carrot cake and raspberry lemon cake. The employees at this location are very sweet.
These cakes are ridiculously good. This has become our tradition with bdays for me and my friends. Just an excuse to buy one of their cakes if I'm being honest. We've had red velvet, chocolate, white, confetti, yellow, they're all moist and delish. Our friend even had their cupcakes for their wedding. Yum!
This is truly a dangerous shop for lovers of baked goods. The cake is fantastic and I'm upset we didn't get more
Ordered by phone for my moms 75th birthday.. was treated so nice and courteously. Real professionals. They did a fantastic job decorating and wrapping my moms cake! It was amazing! Thank you
Diamond, there is a reason when someone hears this word they think of perfection and glory. There's a wedding about to happen, and some cake loving freaks just had to have NBC at this joint. We went in, asked for help, and she helped us beyond what even she might have thought was possible. She even offered to file our taxes for 2022 when it rolls around. Our best friend Diamond shared laughs, tears, struggles, and sushi with us that very day we needed our cake. I commend this nice young woman, and for the rest of our lives, my fiance and I shall build statues in her name in every state in this beautiful country. We love you, Diamond, shine on you crazy soul. Oh also, this bakery could literally make the world stop turning. It's delicious. Impossibly delicious.
Valerie, Dustin are amazing!!!. Thank you so much for the beautiful cake I love it I love your service.
This is a wonderful location. Customer service is always amazing. Diamond is so sweet and very pleasant! She provides great customer service! I go out of my way to visit this location, and I always will. Tysm!
1st time to this place. Great looking and extremely well cleaned. Well decorated and lots of space to walk. Parking is a nightmare with two small entrances. Park in the back for easy access. Easy menu and very helpful team members. Prices are meduim to high. Lots of knickknacks to buy and very fun stuff to look at. Good signage. Well recommended for kids. Nice place to check out.
My sons therapist bought me a cake today from here and I have to admit, it is the most delicious cake I have ever had! From now on, I know exactly where I will buy my cakes!!
This is the second bad experience I have with this location. The quality of the decorations were horrible the customer service by the staff is horrible. The store manager tried telling me there is nothing he can do and he'd charge me extra for me to change the color bow. He said that if leaving a negative review is what I had to do then that's what I should do. I mean who says that! He didn't care that I was unhappy with the decoration tried up selling me decorations for me to fix the cake and then tell me he could care less about my opinion. Wow really last time I purchase from this company. I was a faithful customer and now I'm done thanks to the poor customer service.
I have been coming here for years and the owners and staff have been amazing....today I cant say the same. I'm not sure if they changed ownership or if they made some bad hires but poor and disappointing experience. Kaylee and Dustin either need to be better trained or find another place for themselves to work...Not the NBC culture or service.
I ordered a birthday cake for my son on May 17, 2021. While I was picking up his cake at 12:05 pm they had some Bundtlets Miniatures size cakes in the case. I brought three different flavors. They were all fresh and tasty. The gentleman that helped me was kind, professional, and he knows his cakes.
Update to my review;I had previously posted about my disappointment for them not having the gluten free cake in stock multiple times. The store owner reached out to me and went out of her way to make my experience better! Delicious cakes amazing customer service!
5890 W Thunderbird Rd Suite 101, Glendale, AZ 85306