Hagen was trash, waited for my coffee for 25 minutes while it sat on the back counter half made and melting, while her and another employee socialized and gave me and my wife an attitude when asked for a refund due to waiting so long and not wanting old warm melted coffee. They definetly don’t know how to separate school socialization from the work place. 0 out of 5 stars
Suzette Thompson
I agree with other reviewers that the service is lacking, even if expectations aren’t high. I ordered a drink and instead of telling me they didn’t have it, they substituted what they thought I’d want. I said no and ordered a different drink. This is where the one star comes in. The guy with the long braid who was making drinks strokes the long braid hanging in front of him, comes and rings up the extra 20 cents I owe for the different drink they have, and proceeds to make more drinks without ever having washed his hands. He’s touched his hair and the till and proceeds to touch the equipment and stick his dirty hand on the ice scoop and insert it into the tub of ice ? I was so disgusted and appalled I just stood there is disbelief! Additional training and a visit from a health inspector all need to be in this store’s future.
Atmosphere: 3
Food: 3
Service: 1
Andre K.
I was impressed with the fast service and good quality tasting coffee. The baristas were friendly and efficient, taking my order and preparing my drink quickly. The coffee tasted fresh and had a rich, bold flavor that was satisfying and enjoyable. The atmosphere in the store was also pleasant, with comfortable seating and a relaxing ambiance. Overall, I had a great experience at Starbucks and would definitely visit again for their delicious coffee and fast service.
Myriam S.
Jeri and the gay guy with the ugly gauges in his ears, and dark colored hair were complete b's. if u wanna come to work with some disgusting attitude go right tf back home. had me yell my drink order across the starbucks and then the gay guy stated they didn't have vanilla syrup so i ask ok what syrup do u have and he says all the others one and i have to ask him well which ones ?!?! then continues to yell across the starbucks asking if i want whip cream and i finally receive my drink n it's not even the full size that i ordered ! i hope he gets fired with his attitude, he doesn't deserve to work anywhere and u can just tell he stinks
Roehm McCarthy Alice
They are abusive to employees and people with special needs. Louie has made it very public to the community that in his words he does not want to hire any more of those people. It is clear he has directed his staff to follow the same lead. Ultimately the onus of fails on Safeway corporation for allowing this type of behavior on behalf of one of their store mangers ( Louie) . This is a complete disgrace and Safeway should not tolerate this behavior
Rockelle Kouame
I went to this Starbucks 3 days in a row and while the coffee is good, the service with an attitude is bad. I’m not sure of the barista name but she has winged eyeliner.I’m the only person there and one barista is restocking and one is stirring coffee I wait 3 minutes which seems like a while because I have to be to work . For one of them to take my order .I most likely won’t return here because I just can’t take the attitude. If you don’t like your job , Find a new one or get some Prozac.
Sydney D.
Been to this Starbucks many times and all the girls are great! One barista is very rude. Her name tag said Anamositi. She is very rude. She rolled her eyes after I gave her a four drink order and was not friendly at all. Everyone else is amazing friendly, and will ask specifics on how a drink is made. I was very upset that she was the only barista at the time as she has also been very rude in the past.
Christina E.
The Besssstttt! Best baristas (shout out to Kam, Kameta, Junior, Mosity, Angela, & Amber, aka the 'morning crew'), best brews (never a bitter cup!), best service (these peeps are on pointe), all things up, the perfect Starbucks experience...
Danielle M
This location has horrible service! Just about every barista here has attitude and apparently does not enjoy their job. Tonight I went and ordered my pumpkin spice frapp with Java chips and Junior the barista on duty had the worst attitude ever , not only was his body language rude when I asked him to add Java chips into my Frappuccino but once he was done ringing up that drink I began to ask for a grande mango dragon fruit lemonade but before I could even finish my order , junior put his hand up and said “one drink at a time” and continued to turn away to go make my frapp. I have never had a barista request one drink at a time or walk away to make a drink prior to receiving the full order and most of all the payment. In all if my Starbucks experiences the barista will take your full order and your payment and then continue on to make your drinks. That was just so rude of him and uncalled for. Then I get my Frappuccino and it just looks sad. Definitely will not be returning to this location. Every single time it’s a hassle.
Catalina Linares
I just love love love the African American lady at the Starbucks here. She is the only one that gets my order right, she is not rude if she can’t understand my accent, she has the greatest positive attitude. Thank you! I wish starbucks would hire more people like her.
Terrible. Drinks are never made the same they always get made different by everyone. Waiting on line for 30 mins just for them to say They sold out of everything by 10 am.
Kaylee Martin
The coffee is great , I frequently come here but recently stopped . The customer service is terrible. There has been multiple occasions of me coming up to order my drink and no hello, how are you, what can I get for you...nothing . I would just stand there and give my drink order after saying hello myself . This has been with multiple people too except one lady . It makes me feel uncomfortable so I stopped going and I work right next door. I would rather drive to get my coffee then come here honestly .
SnooksintheDesert
was close to this location & gave it a try early (7 am) on a Friday morn! BIG MISTAKE! Service was poor if you went inside & sitting on patio unpleasant due to the HUGE line of cars snaking around the bldg. for drive-in. Skip it & drive a bit farther to Black Rock or Dutch Bros. for decent coffee!!
snooksinKC
was close to this location & gave it a try early (7 am) on a Friday morn! BIG MISTAKE! Service was poor if you went inside & sitting on patio unpleasant due to the HUGE line of cars snaking around the bldg. for drive-in. Skip it & drive a bit farther to Black Rock or Dutch Bros. for decent coffee!!
Lovely Life
The coffee is great , I frequently come here but recently stopped . The customer service is terrible. There has been multiple occasions of me coming up to order my drink and no hello, how are you, what can I get for you...nothing . I would just stand there and give my drink order after saying hello myself . This has been with multiple people too except one lady . It makes me feel uncomfortable so I stopped going and I work right next door. I would rather drive to get my coffee then come here honestly .
Hagen was trash, waited for my coffee for 25 minutes while it sat on the back counter half made and melting, while her and another employee socialized and gave me and my wife an attitude when asked for a refund due to waiting so long and not wanting old warm melted coffee. They definetly don’t know how to separate school socialization from the work place. 0 out of 5 stars
I agree with other reviewers that the service is lacking, even if expectations aren’t high. I ordered a drink and instead of telling me they didn’t have it, they substituted what they thought I’d want. I said no and ordered a different drink. This is where the one star comes in. The guy with the long braid who was making drinks strokes the long braid hanging in front of him, comes and rings up the extra 20 cents I owe for the different drink they have, and proceeds to make more drinks without ever having washed his hands. He’s touched his hair and the till and proceeds to touch the equipment and stick his dirty hand on the ice scoop and insert it into the tub of ice ? I was so disgusted and appalled I just stood there is disbelief! Additional training and a visit from a health inspector all need to be in this store’s future.
Atmosphere: 3
Food: 3
Service: 1
I was impressed with the fast service and good quality tasting coffee. The baristas were friendly and efficient, taking my order and preparing my drink quickly. The coffee tasted fresh and had a rich, bold flavor that was satisfying and enjoyable. The atmosphere in the store was also pleasant, with comfortable seating and a relaxing ambiance. Overall, I had a great experience at Starbucks and would definitely visit again for their delicious coffee and fast service.
Jeri and the gay guy with the ugly gauges in his ears, and dark colored hair were complete b's. if u wanna come to work with some disgusting attitude go right tf back home. had me yell my drink order across the starbucks and then the gay guy stated they didn't have vanilla syrup so i ask ok what syrup do u have and he says all the others one and i have to ask him well which ones ?!?! then continues to yell across the starbucks asking if i want whip cream and i finally receive my drink n it's not even the full size that i ordered ! i hope he gets fired with his attitude, he doesn't deserve to work anywhere and u can just tell he stinks
They are abusive to employees and people with special needs. Louie has made it very public to the community that in his words he does not want to hire any more of those people. It is clear he has directed his staff to follow the same lead. Ultimately the onus of fails on Safeway corporation for allowing this type of behavior on behalf of one of their store mangers ( Louie) . This is a complete disgrace and Safeway should not tolerate this behavior
I went to this Starbucks 3 days in a row and while the coffee is good, the service with an attitude is bad. I’m not sure of the barista name but she has winged eyeliner.I’m the only person there and one barista is restocking and one is stirring coffee I wait 3 minutes which seems like a while because I have to be to work . For one of them to take my order .I most likely won’t return here because I just can’t take the attitude. If you don’t like your job , Find a new one or get some Prozac.
Been to this Starbucks many times and all the girls are great! One barista is very rude. Her name tag said Anamositi. She is very rude. She rolled her eyes after I gave her a four drink order and was not friendly at all. Everyone else is amazing friendly, and will ask specifics on how a drink is made. I was very upset that she was the only barista at the time as she has also been very rude in the past.
The Besssstttt! Best baristas (shout out to Kam, Kameta, Junior, Mosity, Angela, & Amber, aka the 'morning crew'), best brews (never a bitter cup!), best service (these peeps are on pointe), all things up, the perfect Starbucks experience...
This location has horrible service! Just about every barista here has attitude and apparently does not enjoy their job. Tonight I went and ordered my pumpkin spice frapp with Java chips and Junior the barista on duty had the worst attitude ever , not only was his body language rude when I asked him to add Java chips into my Frappuccino but once he was done ringing up that drink I began to ask for a grande mango dragon fruit lemonade but before I could even finish my order , junior put his hand up and said “one drink at a time” and continued to turn away to go make my frapp. I have never had a barista request one drink at a time or walk away to make a drink prior to receiving the full order and most of all the payment. In all if my Starbucks experiences the barista will take your full order and your payment and then continue on to make your drinks. That was just so rude of him and uncalled for. Then I get my Frappuccino and it just looks sad. Definitely will not be returning to this location. Every single time it’s a hassle.
I just love love love the African American lady at the Starbucks here. She is the only one that gets my order right, she is not rude if she can’t understand my accent, she has the greatest positive attitude. Thank you! I wish starbucks would hire more people like her.
Restaurantji Recommends
Terrible. Drinks are never made the same they always get made different by everyone. Waiting on line for 30 mins just for them to say They sold out of everything by 10 am.
The coffee is great , I frequently come here but recently stopped . The customer service is terrible. There has been multiple occasions of me coming up to order my drink and no hello, how are you, what can I get for you...nothing . I would just stand there and give my drink order after saying hello myself . This has been with multiple people too except one lady . It makes me feel uncomfortable so I stopped going and I work right next door. I would rather drive to get my coffee then come here honestly .
was close to this location & gave it a try early (7 am) on a Friday morn! BIG MISTAKE! Service was poor if you went inside & sitting on patio unpleasant due to the HUGE line of cars snaking around the bldg. for drive-in. Skip it & drive a bit farther to Black Rock or Dutch Bros. for decent coffee!!
was close to this location & gave it a try early (7 am) on a Friday morn! BIG MISTAKE! Service was poor if you went inside & sitting on patio unpleasant due to the HUGE line of cars snaking around the bldg. for drive-in. Skip it & drive a bit farther to Black Rock or Dutch Bros. for decent coffee!!
The coffee is great , I frequently come here but recently stopped . The customer service is terrible. There has been multiple occasions of me coming up to order my drink and no hello, how are you, what can I get for you...nothing . I would just stand there and give my drink order after saying hello myself . This has been with multiple people too except one lady . It makes me feel uncomfortable so I stopped going and I work right next door. I would rather drive to get my coffee then come here honestly .