The inconvenience of a 40-minute drive compounded my disappointment upon realizing that my order was incorrect. The toppings, which I didn't request, significantly detracted from the overall enjoyment of the pizza, leaving me unsatisfied with my purchase. Given theprice point, I expected a higher level of accuracy and attention to detail.
Atmosphere: 2
Food: 2
Service: 1
Deborah Frieze
The pizza is not NY but it is good! Very polite customer service. Get the Shaquaronie. Lots and lots of pepperoni!
Food: 4
Service: 4
Recommended dishes: Double Pepperoni Large Pizza
Adam H.
I ordered one large pizza with 2 extra dipping sauces, a cinnamon stick, and a Pepsi. said it be 45 minutes to an hour was an hour and 45 minutes they said they were really busy I understand but my order didn't come correct I received a zero sugar, Pepsi and a box that had no dipping sauce in it not only did I pay for two extras, but didn't get the one that came in it, they made a big deal about it how they won't do anything . The Customer service is not good at all Driver had a bad attitude just stay away from this place.
Jorge Villa
Shame on you Sahuarita Papa John’s! It’s been a month since someone has crashed into the store and you haven’t even bothered to contact the employees who work there! Shame on you owners! You own multiple Papa John’s! Atleast call the employees to see if they’re gonna get their job back! Or let them know what’s happening or when the store is gonna open again! Hell you own multiple Papa John’s stores why not Atleast give them part time at one of your stores so they’re not struggling to much till the Sahuarita Papa John’s opens again!! Or hey contact your damn employees!
Service: 1
ronald eggers
What's up, store site says open, called twice said maybe closed. Drove by all dark, I would think if emergency leave message with call center. Food awesome when open what a let down. Frozen pizza tonight before
Atmosphere: 2
Food: 5
Service: 1
Angel Menendez (djangelic)
Friendly staff! I made a mistake and they fixed it for free! Thank
Atmosphere: 5
Food: 5
Service: 5
Shirley
How sick do you want to get? Well, I hope you said very sick because I got extremely sick after eating my pizza and wings. This is a sign of not using proper hygiene guidelines. No cleaning of the surfaces, cookware, washing hands, no gloves, aprons or coverings on the hair, arms, nose and mouth. Food got here extremely fast and there no way on planet earth that anyone can prepare and cook a pizza, or wings in less than 7 minutes. I am going to pass on ever ordering from here again.
Atmosphere: 1
Food: 1
Service: 2
Jared Dana
Never had a problem here. Allways ready on time and done correctly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brownies
Moxie May
I need to express how wonderful the staff working here truly is! My boyfriend placed an order online at closing I found out for delivery!! I work food service. This is totally unacceptable!! He was a total jerk by the way I found out!! But this young lady who was a manager went above and beyond!! I work late and my son had a sleep over he was trying to figure your things out late! And thanks to your most amazing staff they still delivered the order! I can’t praise a nicer customer service experience because they did go way above beyond!!! This is what makes a great place run and be successful people that go above and beyond and they did!! And I THANK YOU!!!!!! I hope this reaches who needs to see it!! Thank you again
Atmosphere: 5
Food: 5
Service: 5
Tom N.
Ordered a large pizza with extra meatballs. Got home and found that most slices had 2 pieces of meatball and a couple had 3 pieces. I expected more for the price I paid. Never again...
It took over 1 1/2 hours to deliver! Pepperoni & mushrooms were UNDER THE CHEESE!!!! The toppings were barely steamed!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Jeff H.
Don't know why there are so many one star reviews. Ordered for about 2 years now zero problem. Sure sometimes they call and say it'll be later then the estimated time but it kinda looks like people just can't handle the fact that a pizza place, a dang good one gets busy. It's an estimate for a reason, not a guarantee. Great place great service.
Debra LaPierre
Being open, late, was a miracle, the day I flew into town! No one else was open, I'd just gotten into town, (starving), and Papa John's CAME THROUGH! The staff was supportive, and encouraging about my stressful passage, through the state!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Brownies
Lari M.
my burger tasted like booty hole
Tiffany Underwood
I enjoy this location due to the friendly staff I have encountered. Christopher LeMaster and Chris Stewart seem to know what's going on around there and have extensive knowledge of the menu and most questions I have.Food has always been good and I enjoy Sahuarita .
The inconvenience of a 40-minute drive compounded my disappointment upon realizing that my order was incorrect. The toppings, which I didn't request, significantly detracted from the overall enjoyment of the pizza, leaving me unsatisfied with my purchase. Given theprice point, I expected a higher level of accuracy and attention to detail.
Atmosphere: 2
Food: 2
Service: 1
The pizza is not NY but it is good! Very polite customer service. Get the Shaquaronie. Lots and lots of pepperoni!
Food: 4
Service: 4
Recommended dishes: Double Pepperoni Large Pizza
I ordered one large pizza with 2 extra dipping sauces, a cinnamon stick, and a Pepsi. said it be 45 minutes to an hour was an hour and 45 minutes they said they were really busy I understand but my order didn't come correct I received a zero sugar, Pepsi and a box that had no dipping sauce in it not only did I pay for two extras, but didn't get the one that came in it, they made a big deal about it how they won't do anything . The Customer service is not good at all Driver had a bad attitude just stay away from this place.
Shame on you Sahuarita Papa John’s! It’s been a month since someone has crashed into the store and you haven’t even bothered to contact the employees who work there! Shame on you owners! You own multiple Papa John’s! Atleast call the employees to see if they’re gonna get their job back! Or let them know what’s happening or when the store is gonna open again! Hell you own multiple Papa John’s stores why not Atleast give them part time at one of your stores so they’re not struggling to much till the Sahuarita Papa John’s opens again!! Or hey contact your damn employees!
Service: 1
What's up, store site says open, called twice said maybe closed. Drove by all dark, I would think if emergency leave message with call center. Food awesome when open what a let down. Frozen pizza tonight before
Atmosphere: 2
Food: 5
Service: 1
Friendly staff! I made a mistake and they fixed it for free! Thank
Atmosphere: 5
Food: 5
Service: 5
How sick do you want to get? Well, I hope you said very sick because I got extremely sick after eating my pizza and wings. This is a sign of not using proper hygiene guidelines. No cleaning of the surfaces, cookware, washing hands, no gloves, aprons or coverings on the hair, arms, nose and mouth. Food got here extremely fast and there no way on planet earth that anyone can prepare and cook a pizza, or wings in less than 7 minutes. I am going to pass on ever ordering from here again.
Atmosphere: 1
Food: 1
Service: 2
Never had a problem here. Allways ready on time and done correctly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brownies
I need to express how wonderful the staff working here truly is! My boyfriend placed an order online at closing I found out for delivery!! I work food service. This is totally unacceptable!! He was a total jerk by the way I found out!! But this young lady who was a manager went above and beyond!! I work late and my son had a sleep over he was trying to figure your things out late! And thanks to your most amazing staff they still delivered the order! I can’t praise a nicer customer service experience because they did go way above beyond!!! This is what makes a great place run and be successful people that go above and beyond and they did!! And I THANK YOU!!!!!! I hope this reaches who needs to see it!! Thank you again
Atmosphere: 5
Food: 5
Service: 5
Ordered a large pizza with extra meatballs. Got home and found that most slices had 2 pieces of meatball and a couple had 3 pieces. I expected more for the price I paid. Never again...
Restaurantji Recommends
It took over 1 1/2 hours to deliver! Pepperoni & mushrooms were UNDER THE CHEESE!!!! The toppings were barely steamed!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Don't know why there are so many one star reviews. Ordered for about 2 years now zero problem. Sure sometimes they call and say it'll be later then the estimated time but it kinda looks like people just can't handle the fact that a pizza place, a dang good one gets busy. It's an estimate for a reason, not a guarantee. Great place great service.
Being open, late, was a miracle, the day I flew into town! No one else was open, I'd just gotten into town, (starving), and Papa John's CAME THROUGH! The staff was supportive, and encouraging about my stressful passage, through the state!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Brownies
my burger tasted like booty hole
I enjoy this location due to the friendly staff I have encountered. Christopher LeMaster and Chris Stewart seem to know what's going on around there and have extensive knowledge of the menu and most questions I have.Food has always been good and I enjoy Sahuarita .
Atmosphere: 4
Food: 4
Service: 5