How do you get 3 stars out of 5 for an ice cream shop.Oh, maybe it's because you only have half of your flavors available in your display case. It's 8pm and you close at 9pm. Your clerk says the other flavors are not available. Hmmm... You paid a lot of money I'm sure for this franchise. Maybe it's time to escape.. Because you're running a pretty sloppy business....Shame on you....
Barbara Stephan
I have not been to this store in two years. There was no flavors there anymore that I usually like to get. I complained to HQ but apparently the manager did not listen. I see most of the reviews about this particular franchise are not good . Go to the one in Bullhead City if you want a good selection of flavors. Service is usually friendly but the selection in the LHC store is terrible.
Bunny Bernal
They were rude and horrible experience. How do u have a menu with no flavors and get mad when I ask what flavors you have??
Mike Jones
Kids loved it.
connie taulbee
BR has removed the items from menu we wanted.
Casandra LA
Not a great first experience at this store. No choice of waffle cones. Waffle cone stale. Dude had something hanging from his glove while scooping. Very sparse flavor selection. I tend to agree with another review that the focus of this store is on the donut side. Could be poor management. The plus side was a nice patio style sitting area outside. That is so nice when the weather allows. Tables weren't clean and well kept; however.
Tom Goldsmith
Great ice cream. Great service.
Richard Cumbee
Out of chocolate quarts. Next visit had them. This business is a combination of a Dunkin Donuts and a Baskin Robbins. Seems most effort is in donuts during winter. Expect ice cream side will be better stocked in summer.
Mikala Caringella
friendly. they had alot of drive thru cause of covid. so i understood and was patient. the visit was worth every penny. theworkers shared their piks of toppings and favorit e icecream to put on a bannana split. i. felt. so special. and i barely shared it withmy mom an dadmwhat a treat???
Gianna Kraft
Horrid customer service. Swore I was never going back but tried one last time and for the 4th time in 6 months out of regular chocolate ice cream and they could care less.
Horrible service waited 15 min to order in drive thru and nothing. I drove to get ice cream somewhere else. In these times where restaurants need business you would think customer service would be important.
85 Adventures
Horrid customer service. Swore I was never going back but tried one last time and for the 4th time in 6 months out of regular chocolate ice cream and they could care less.
Cynthia “Cindy” Carter Ricordati
Second time I've been in and they don't have Rocky Road, and this time no chocolate either.
How do you get 3 stars out of 5 for an ice cream shop.Oh, maybe it's because you only have half of your flavors available in your display case. It's 8pm and you close at 9pm. Your clerk says the other flavors are not available. Hmmm... You paid a lot of money I'm sure for this franchise. Maybe it's time to escape.. Because you're running a pretty sloppy business....Shame on you....
I have not been to this store in two years. There was no flavors there anymore that I usually like to get. I complained to HQ but apparently the manager did not listen. I see most of the reviews about this particular franchise are not good . Go to the one in Bullhead City if you want a good selection of flavors. Service is usually friendly but the selection in the LHC store is terrible.
They were rude and horrible experience. How do u have a menu with no flavors and get mad when I ask what flavors you have??
Kids loved it.
BR has removed the items from menu we wanted.
Not a great first experience at this store. No choice of waffle cones. Waffle cone stale. Dude had something hanging from his glove while scooping. Very sparse flavor selection. I tend to agree with another review that the focus of this store is on the donut side. Could be poor management. The plus side was a nice patio style sitting area outside. That is so nice when the weather allows. Tables weren't clean and well kept; however.
Great ice cream. Great service.
Out of chocolate quarts. Next visit had them. This business is a combination of a Dunkin Donuts and a Baskin Robbins. Seems most effort is in donuts during winter. Expect ice cream side will be better stocked in summer.
friendly. they had alot of drive thru cause of covid. so i understood and was patient. the visit was worth every penny. theworkers shared their piks of toppings and favorit e icecream to put on a bannana split. i. felt. so special. and i barely shared it withmy mom an dadmwhat a treat???
Horrid customer service. Swore I was never going back but tried one last time and for the 4th time in 6 months out of regular chocolate ice cream and they could care less.
Restaurantji Recommends
Horrible service waited 15 min to order in drive thru and nothing. I drove to get ice cream somewhere else. In these times where restaurants need business you would think customer service would be important.
Horrid customer service. Swore I was never going back but tried one last time and for the 4th time in 6 months out of regular chocolate ice cream and they could care less.
Second time I've been in and they don't have Rocky Road, and this time no chocolate either.