normally I don't leave reviews, let alone rude ones but God damn this Particular guy really soured this experience, he was probably 5'10 is, had a pizza hut beanie on, Dark Hair, darker skin, he was acting like this was more of an annoying thing then anything else. we had gotten the Pepperoni Lovers, a 16 count if Garlic Parm Boneless Wings, and an order of Cheese Sticks. the only thing right was the Cheese Sticks. the Pepperoni Lovers was suppose to have no Pepperoni as it gave us the option to do that. not to mention we got a meat loves instead and the Garlic Parm tasted spicy like it accidentally got mixed with something else. so when we went to try and get it fixed, we where met with rudeness. got told we can't do a Pepperoni Lovers with no Pepperoni, like I understand if that is the case but why make it a option on here? not to mention why can't we? we would have liked to know. we basically had to argue with the guy to even get the Melt remade! but since we couldn't get the no Pepperoni we did get it switched to the Chicken Bacon one. He wouldn't give us any kind of credit or anything. or even a simple sorry that didn't sound like a child who doesn't want to apologize would have been nice. this guy also told us "I really don't care" which soured things more. we will not go back to this location. order from here. this was upsetting and a waste of money. yall need to get your people checked, make sure they aren't treating customers like this. I work in food service so I get it but you still gotta at least pretend like you care about things man! 0/10 I don't recommend this location at all.We've had issues with this location before! We tried it again but it's still the same :/
Atmosphere: 1
Food: 2
Service: 1
Jonathon Nazarro
Had an absolutely atrocious experience with the first DoorDash driver, who stole my order. However the staff immediately remade and resent my order and the second dasher was delightful. This store is right across the street from me so it is my go to, and has always been fantastic.
Food: 5
Service: 5
TanK Miller
I was having a bad day. I walked into a very clean place. I was greeted by very polite and helpful employees. I got what I paid for.
Atmosphere: 4
Food: 4
Service: 4
William Banks
I went to pick up my pizza at the time specified. As usual, my pizza was not ready. I waited another 15 minutes for my pizza then an employee kept me for over 5 minutes looking for something. I was so fed up, I asked for my money back. This is just another restaurant with terrible customer service.
SGT Bananas
Ordered pizza for carryout. I got the Box dinner and when I opened it up the Pizza was wrong and I instead of getting the cinnamon stixs I got a personal Pan pizza. The only thing that was correct where the cheese sticks. I called the store but no one answered. The pizza was good but not what I ordered. Probably won't order from this store again. Also, the pizza came out in separate boxes. That made me question somethings but it was my fault for not asking.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Cheese Sticks
Chelle P
Worst pizza ever. Ordered a Big New Yorker, and it was horrible. Honestly, it was like a previously made pizza that was re-heated and served to us.
Atmosphere: 2
Food: 1
Service: 2
Robert Ferguson
Worst delivery service. The pizza was already cold when it got to my house and it takes almost an hour. Slowest among all.
Atmosphere: 1
Food: 3
Service: 1
Judy Skipper
Was very disappointed with this place. Usually I have no problem with their service. But the last time I tried to order a pizza, I couldn't understand what they were saying. The radio in the background was so loud , then was rude to me because I couldn't hear them and they kept asking me to repeat myself. I told them nevermind, and went to Dominos.Either they should get some new help, or put their foot up the butt of the people that are already working there.Teach them manners , along with good people skills.
Recommended dishes: Cheese Sticks
Nicholas Branson
The New Yorker is back and the sweet marinara really changes the pizza game!Wheelchair accessibility: Huge ram for all your wheel chair needs!
Just went to this store to pick up my order and the door was locked and nobody was there, thanks for wasting my time and money, never ordering from again.
I ordered delivery, specifically because they don't use a 3rd party delivery service. They decided to use DoorDash. The food was late to arrive (fault of the restaurant and not the DoorDash driver,) cold, and did not taste good at all. I had a problem with my order and called the store. I was routed to some call center. I asked to be connected to the restaurant I ordered from, and the call was disconnected after 7 rings.
Food: 2
Service: 1
Ashley Powers
Terrible experience! Stop outsourcing your deliveries. Today my pizza was completely cold, the box was falling apart and some pizza was dropped because of it, my wings did not arrive. The lady from door dash blamed pizza hut and pizza hut blamed door dash. It took me 15 mins to talk to someone who acted like it was no big deal when I spent $50 on my order. Terrible food and customer service
Atmosphere: 1
Food: 1
Service: 1
Pamela Fox
Pizza Hut is a scam. They say they are giving away 1 topping pizzas on Wed . What they don't tell you is you have to buy another pizza at full price No deals FULL
Service: 1
Jillian Kimberlin
I have no idea why this place has so many bad reviews. I always order takeout from this place. Their staff is super friendly and the transaction is quick and painless. The pizza is fresh and hot. It's Pizza Hut, people. It's not some artisan-baked crust built by unicorns. Two words: PIZZA. HUT. I come here for cheap pizza loaded with sugar and butter. And guess what? That's what I get.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cheese Sticks, Breadsticks, Create Your Medium Pizza, Cheese Pizza, Pepperoni Pizza, Marinara
Andre M
They come in with the clutch when I need food fast and not just a pizza.
normally I don't leave reviews, let alone rude ones but God damn this Particular guy really soured this experience, he was probably 5'10 is, had a pizza hut beanie on, Dark Hair, darker skin, he was acting like this was more of an annoying thing then anything else. we had gotten the Pepperoni Lovers, a 16 count if Garlic Parm Boneless Wings, and an order of Cheese Sticks. the only thing right was the Cheese Sticks. the Pepperoni Lovers was suppose to have no Pepperoni as it gave us the option to do that. not to mention we got a meat loves instead and the Garlic Parm tasted spicy like it accidentally got mixed with something else. so when we went to try and get it fixed, we where met with rudeness. got told we can't do a Pepperoni Lovers with no Pepperoni, like I understand if that is the case but why make it a option on here? not to mention why can't we? we would have liked to know. we basically had to argue with the guy to even get the Melt remade! but since we couldn't get the no Pepperoni we did get it switched to the Chicken Bacon one. He wouldn't give us any kind of credit or anything. or even a simple sorry that didn't sound like a child who doesn't want to apologize would have been nice. this guy also told us "I really don't care" which soured things more. we will not go back to this location. order from here. this was upsetting and a waste of money. yall need to get your people checked, make sure they aren't treating customers like this. I work in food service so I get it but you still gotta at least pretend like you care about things man! 0/10 I don't recommend this location at all.We've had issues with this location before! We tried it again but it's still the same :/
Atmosphere: 1
Food: 2
Service: 1
Had an absolutely atrocious experience with the first DoorDash driver, who stole my order. However the staff immediately remade and resent my order and the second dasher was delightful. This store is right across the street from me so it is my go to, and has always been fantastic.
Food: 5
Service: 5
I was having a bad day. I walked into a very clean place. I was greeted by very polite and helpful employees. I got what I paid for.
Atmosphere: 4
Food: 4
Service: 4
I went to pick up my pizza at the time specified. As usual, my pizza was not ready. I waited another 15 minutes for my pizza then an employee kept me for over 5 minutes looking for something. I was so fed up, I asked for my money back. This is just another restaurant with terrible customer service.
Ordered pizza for carryout. I got the Box dinner and when I opened it up the Pizza was wrong and I instead of getting the cinnamon stixs I got a personal Pan pizza. The only thing that was correct where the cheese sticks. I called the store but no one answered. The pizza was good but not what I ordered. Probably won't order from this store again. Also, the pizza came out in separate boxes. That made me question somethings but it was my fault for not asking.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Cheese Sticks
Worst pizza ever. Ordered a Big New Yorker, and it was horrible. Honestly, it was like a previously made pizza that was re-heated and served to us.
Atmosphere: 2
Food: 1
Service: 2
Worst delivery service. The pizza was already cold when it got to my house and it takes almost an hour. Slowest among all.
Atmosphere: 1
Food: 3
Service: 1
Was very disappointed with this place. Usually I have no problem with their service. But the last time I tried to order a pizza, I couldn't understand what they were saying. The radio in the background was so loud , then was rude to me because I couldn't hear them and they kept asking me to repeat myself. I told them nevermind, and went to Dominos.Either they should get some new help, or put their foot up the butt of the people that are already working there.Teach them manners , along with good people skills.
Recommended dishes: Cheese Sticks
The New Yorker is back and the sweet marinara really changes the pizza game!Wheelchair accessibility: Huge ram for all your wheel chair needs!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Triple Chocolate Brownie, Cheese Sticks
Just went to this store to pick up my order and the door was locked and nobody was there, thanks for wasting my time and money, never ordering from again.
Restaurantji Recommends
I ordered delivery, specifically because they don't use a 3rd party delivery service. They decided to use DoorDash. The food was late to arrive (fault of the restaurant and not the DoorDash driver,) cold, and did not taste good at all. I had a problem with my order and called the store. I was routed to some call center. I asked to be connected to the restaurant I ordered from, and the call was disconnected after 7 rings.
Food: 2
Service: 1
Terrible experience! Stop outsourcing your deliveries. Today my pizza was completely cold, the box was falling apart and some pizza was dropped because of it, my wings did not arrive. The lady from door dash blamed pizza hut and pizza hut blamed door dash. It took me 15 mins to talk to someone who acted like it was no big deal when I spent $50 on my order. Terrible food and customer service
Atmosphere: 1
Food: 1
Service: 1
Pizza Hut is a scam. They say they are giving away 1 topping pizzas on Wed . What they don't tell you is you have to buy another pizza at full price No deals FULL
Service: 1
I have no idea why this place has so many bad reviews. I always order takeout from this place. Their staff is super friendly and the transaction is quick and painless. The pizza is fresh and hot. It's Pizza Hut, people. It's not some artisan-baked crust built by unicorns. Two words: PIZZA. HUT. I come here for cheap pizza loaded with sugar and butter. And guess what? That's what I get.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cheese Sticks, Breadsticks, Create Your Medium Pizza, Cheese Pizza, Pepperoni Pizza, Marinara
They come in with the clutch when I need food fast and not just a pizza.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Triple Chocolate Brownie, Breadsticks, Cheese Pizza, Garlic