We stopped by last night and honestly it was a terrible experience. We ordered quesadillas, the girl told us it would be about 5 minutes for the large tortillas to be done and then got visibly irritated when we said “no worries we can wait” and stepped back in case anyone came up behind us. Rolled her eyes at us, slammed our food around once they were making it and then they basically slapped it without actually cutting it up. The flavor was great but the assembly was awful. The girl who we let go in front of us who got a burrito asked them to rewrap it 4 times and they said no so she said she would just do it herself and to leave the container open. I’ve worked customer service for 10 years, I don’t complain about people almost EVER because truly I know it can be difficult. But you cannot treat everyone who comes thru the door like a nuisance. It’s completely inappropriate. Spent nearly $40 (2 quesadillas, 1 kids meal, 1 drink) to be treated poorly and have to rip my food apart with my hands. I’ll eat Cafe Rio again but I won’t be returning to this location.
Atmosphere: 2
Food: 3
Service: 1
Shelly Wickham
All tables were dirty, took forever to get through the line, chicken was dry. I've had better Cafe Rio!!!
Atmosphere: 3
Food: 3
Service: 3
Dustin Flores
Great food, great flavor.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Burrito
Deanna Dalton
Super expensive for the small food portion
Matt Hunter
Did a catering order on 2/7 and Joel helped me out I believe his name was. I wanted to let Mgmt. know what a wonderful and considerate job he did, everythign was taken care of, on time, and smooth.
Atmosphere: 5
Food: 5
Service: 5
Hayden Oliverson
Every Tuesday, cafe rio almost always exceeds my expectations!Parking: Lots of spotsKid-friendliness: Always friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco Family Meal, Hand Made Tortillas, Chips & Queso
rex cody
They did everything
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Pork Barbacoa
Lizzy P.
First time at a Cafe Rio and it far exceeded expectations! Cafe Rio is to Chipotle what Jersey Mikes is to Subway. Less topping options but loved the sauces and warming of the burrito. Wished there was a burrito BOWL option but everything was wonderful. Fresh tortillas being made in front of you, fresh homemade beverages, good sized portions. Just YES.
This Cafe Rio is just okay. They are always rushing you even if there is no line. They charged me wrong for one of the specials, so be sure to check closely. Their soda bar is also always out on something or the pumps are messy/not working.
Atmosphere: 3
Food: 4
Service: 3
Elizabeth Miller
Walked in almost ten minutes early and they still served us and were very nice about it! That rarely happens anywhere. Good food too
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Creamy Tomatillo Dressing, Enchilada Style, Enchilada Style Burrito, Hand Made Tortillas, Shredded Chicken Salad
luke updike
the cashier was amazing. helped us out with everything we needed and gave us dessert 10/10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla
Shane Ratliff
Aron was my cashier and he was a great person, soft and professional! Thanks man!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla, Nachos
Mr. & Mrs. Neill
I love coming to this location the staff is always so friendly, patient and accommodating. The food is quick and tasty. The restaurant is clean and inviting. This time there were even holiday decoration which was a cute touch. All around a great
We stopped by last night and honestly it was a terrible experience. We ordered quesadillas, the girl told us it would be about 5 minutes for the large tortillas to be done and then got visibly irritated when we said “no worries we can wait” and stepped back in case anyone came up behind us. Rolled her eyes at us, slammed our food around once they were making it and then they basically slapped it without actually cutting it up. The flavor was great but the assembly was awful. The girl who we let go in front of us who got a burrito asked them to rewrap it 4 times and they said no so she said she would just do it herself and to leave the container open. I’ve worked customer service for 10 years, I don’t complain about people almost EVER because truly I know it can be difficult. But you cannot treat everyone who comes thru the door like a nuisance. It’s completely inappropriate. Spent nearly $40 (2 quesadillas, 1 kids meal, 1 drink) to be treated poorly and have to rip my food apart with my hands. I’ll eat Cafe Rio again but I won’t be returning to this location.
Atmosphere: 2
Food: 3
Service: 1
All tables were dirty, took forever to get through the line, chicken was dry. I've had better Cafe Rio!!!
Atmosphere: 3
Food: 3
Service: 3
Great food, great flavor.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Burrito
Super expensive for the small food portion
Did a catering order on 2/7 and Joel helped me out I believe his name was. I wanted to let Mgmt. know what a wonderful and considerate job he did, everythign was taken care of, on time, and smooth.
Atmosphere: 5
Food: 5
Service: 5
Every Tuesday, cafe rio almost always exceeds my expectations!Parking: Lots of spotsKid-friendliness: Always friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco Family Meal, Hand Made Tortillas, Chips & Queso
They did everything
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Pork Barbacoa
First time at a Cafe Rio and it far exceeded expectations! Cafe Rio is to Chipotle what Jersey Mikes is to Subway. Less topping options but loved the sauces and warming of the burrito. Wished there was a burrito BOWL option but everything was wonderful. Fresh tortillas being made in front of you, fresh homemade beverages, good sized portions. Just YES.
GreatKid-friendliness: Kid friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Pork Barbacoa
Great food! Large portions.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Enchilada Style Burrito, Nachos
Restaurantji Recommends
This Cafe Rio is just okay. They are always rushing you even if there is no line. They charged me wrong for one of the specials, so be sure to check closely. Their soda bar is also always out on something or the pumps are messy/not working.
Atmosphere: 3
Food: 4
Service: 3
Walked in almost ten minutes early and they still served us and were very nice about it! That rarely happens anywhere. Good food too
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Creamy Tomatillo Dressing, Enchilada Style, Enchilada Style Burrito, Hand Made Tortillas, Shredded Chicken Salad
the cashier was amazing. helped us out with everything we needed and gave us dessert 10/10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla
Aron was my cashier and he was a great person, soft and professional! Thanks man!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla, Nachos
I love coming to this location the staff is always so friendly, patient and accommodating. The food is quick and tasty. The restaurant is clean and inviting. This time there were even holiday decoration which was a cute touch. All around a great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Pork Barbacoa