Chipotle Mexican Grill

21001 N Tatum Blvd, Phoenix
(480) 473-5019

Recent Reviews

Katelyn Murray

Literally every time we order pick-up or delivery from this location they get it wrong, likely completely wrong.

Atmosphere: 1

Food: 1

Service: 1

Jessica Borowski

Andy was amazing! Very polite, helpful, thoughtful. He offered to help customers carry their order and held the door open.

Atmosphere: 4

Food: 5

Service: 5

Cassie Duffle

Ordered on the app to eat at the restaurant. Had to wait a minute while the cashier closed out an employee but the food was ready, fresh, and exactly as ordered! Nice location with outdoor seating. Bathroom was clean.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Kid's Quesadilla

Brad P

Always good and fresh

Preston Renzelman

I showed up at 8:30 and was grabbing some bowls, I was getting guac on the bowls but they had ran out and the cashier wasn’t aware. I was then charged 26$ for the two bowls with guac, I used a gift card with a 25$ balance which was used on the two bowls. The actual balance I should have been charged was 21.07. After they couldn’t figure out how to charge me correctly the manager proceeded to charge me for 8 side tortillas which weren’t ordered nor received, to then tell me the card was used in full when I saw the price jump after each tortilla was rang in. Just disappointing even the manager wasn’t able to void a payment and then recharge.

Atmosphere: 2

Food: 1

Service: 1

Jeremy Auto

These new kids don't know how to portion. They gave me and my bro the stingiest bowls ever, literally half a bowl and I got everything on it. Like maybe a mouthfuls of beans, or meat total. Like they are trying to not have to prep as much by skimping out. I've been going to chipotle but these kids gave half as much as I expect, and everyone in front and behind were straight given half as much food. I shoulda said something but I'm really non crontational but next time either way I'm asking for more, or ima just leave, like how I was left hungry

Atmosphere: 2

Food: 2

Service: 2

Liz Lee

Delicious food! We both had bowls: White rice, barbacoa, corn salsa, sour cream, and guacamole. I got jipped a bit on the meat because it ran low, and instead of waiting for more to be brought over, she just stopped adding.

Atmosphere: 3

Food: 4

Service: 3

Andy Vidal

kai is carrying this

Atmosphere: 5

Food: 5

Service: 5

Bill Knapp

Terrible quality at this store.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chips, Burrito

Moving_shoe_716 99

There is this one kid named Jeffrey you should tip him 20 bucks for his amazing effort he put to making the food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito

Ethan P

One of the best Chipotle experiences I've ever had!Came shortly before closing time and felt like I had come in too late, but Jeffery and Jose were amazing! They took me in, made sure I was well taken care of and made the atmosphere feel like I was at home eating dinner with some friends.Jose made amazing food and was very helpful with giving us suggestions on his favorites - as it was our first time. After a long difficult day, being able to talk to some young, energetic individuals really made my day a lot better.Definitely hard to find good customer service nowadays but these two are amazing! Well done Jeffery and Jose!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips, Burrito Bowl

Jeffrey Godbehere

Jose is such a snackKid-friendliness: Jose is a cutie

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Lots of Cheese

Ethan P.

One of the best Chipotle experiences I've ever had! Came shortly before closing time and felt like I had come in too late, but Jeffery and Jose were amazing! They took me in, made sure I was well taken care of and made the atmosphere feel like I was at home eating dinner with some friends. Jose made amazing food and was very helpful with giving us suggestions on his favorites - as it was our first time. After a long difficult day, being able to talk to some young, energetic individuals really made my day a lot better. Definitely hard to find good customer service nowadays but these two are amazing! Well done Jeffery and Jose!

Parker D.

Great crew! Super respectful and had a good attitude! Food was on point and store was clean! Definitely recommend this location!

Bev Heon

Service was one of the best, great workers with personality.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips & Guacamole, Salad, Regular Burrito

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