Chipotle Mexican Grill

5130 W Baseline Rd, Laveen Village
(602) 777-5072

Recent Reviews

Rob the Foodie

Fast friendly service and very consistent from one location to another ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl, Chicken Bowl, Burrito

Living_On_Purpose Tricia Burg

*edit* This location has been going downhill... staff is rude and impatient even to delivery drivers... and they're forgetting ingredients in our togo orders ? and skimp on their ingredientsI really love their steak and their corn salsa and I like that they have a rewards program via their app. This location seem to be nonstop busy, but it's never too long of a wait, they also don't skimp on their bowls and burritos

Atmosphere: 5

Food: 5

Service: 1

Aaron Kelsheimer

I ordered here, and chose delivery. Immediately after paying, I realized I just paid 21 dollars for a burrito that I could've picked up for 10.My fault for sure. Immediately (within 5 seconds) I went to cancel the order, or change to pick up, as it is only 1 mile away. The insanity of routing back and forth between different apps and companies was insane. I even was offered to call an invalid phone number for resolution.This digital infrastructure is SO easy to fix, yet no one does.Do better, Chipotle.

Atmosphere: 1

Service: 1

Maressa V.

placed an online order and they gave me like half of the portion of rice that they usually do. they did it for one other bowl i ordered as well. it’s too expensive to be getting less than normal portions.

Atmosphere: 2

Food: 1

Service: 2

Recommended dishes: Burrito Bowl

Katrina Rivera

The person who was about to make my order scratched his head with his glove then grabbed my plate to begin my order I asked him to change his gloves and unless I asked he wasn’t go to do it.

PinkBunny Nailz Customer Service

I didn’t know chipotle had spinach???????? We asked for lettuce and got this. Plus a few GIANT pieces of gross lettuce. On top of our food being an hour behind.

Atmosphere: 1

Food: 1

Service: 1

Nadia Ortega

Love ordering ahead and being able to quickly pick it up.

Matt Majewski

We’re now 2 for 2 recently getting an order wrong through online pickup. First time was skipping on a paid double protein, and this time they added a salsa that my wife is allergic to (she doesn’t get any salsa ever). Thankfully she checked it first, but slow down and do it right please.Dietary restrictions: Food allergy

Food: 3

Trent Skousen

We love the food, but we just paid $8 for the smallest “large” bag of chips I’ve ever seen.That’s like 30 cents a chip.Won’t be getting that anymore…

al mason (Mason)

Always enjoy the food and pleasant atmosphere.

Nigel J

I went with my friend who is clearly gay and while in the process of having our different bowls made, two of the male workers who work the line and the register were looking at us and then smirking and laughing. Unbeknownst to one of them, I visually saw it and when I made eye contact with one of the clowns, his face went blank with shock knowing I saw him. The only thing to smirk, laugh or have inside jokes about should be in relation to where you work… Chipotle. You’re serving food to paying customers. If you wanna be a comedian you should look into that but most people don’t deal with that type of childish behavior or think it’s funny. Keep that same energy and you’ll last forever in a place like that and have no real success as it takes being inclusive and mature to get places in life. The experience was super unprofessional and in different setting would’ve been differently.

Recommended dishes: Chicken Bowl, Chips

lori Misquez

To Mexican for this type of food but it tastes good but it wasnt all

Atmosphere: 4

Food: 3

Service: 4

Elysia Bonilla

I was served by a tall friendly gentleman by the name Adriel. He has served me multiple times and greets me with a smile every time! He always makes sure my experience is perfect! I love this location because of the customer service and the food itself.

Atmosphere: 5

Food: 5

Service: 5

Talisha Brown

Went to chipotle 1/28 8:29pm, the kid in there Jose was extremely unsanitary and unprofessional. He rubbed his face and hair with the gloves that he had on without changing them and threw my food together without paying any attention as he gossiped about people in the restaurant. It seems like they have children working there.

Destiny

This used to be my favorite Chipotle because of the food and the service. I was there twice this month and received the worst service both times by the same guy on the line. I believe his name is Adriel or something similar. Was very rude slamming our food and making a face to customers who would walk in the restaurant. Huffing and puffing the entire time, obviously did not want to be there. The food also unfortunately was not the best. Hopefully management can get this situation under control.

Atmosphere: 1

Food: 1

Service: 1

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