Del Taco

1850 W Union Hills Dr, Phoenix
(623) 869-6592

Recent Reviews

Jeff Isenman

A quick drive through order today of just four simple items. One of the items was grilled chicken taco. They did not put the lettuce and cheese on the chicken taco. All I got was the chicken and sauce in the tortilla. I did not have time to go back and get one that was made correctly.

Stacy DePuma

Stopped for lunch. Decided to go in and eat instead or the Drive-Thru. Very clean and the crew was nice.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Fries, The Del Taco

sockol33t

This Del Taco is a homeless hangout spot. Around back, where customers place their orders, homeless people beg customers for stuff, loitering, smoking and drinking, it's crazy! The lady taking my order tonight asked if I was a law enforcement officer because I had a security badge on, I told her no. She informed me she has been meaning to ask me from my past couple visits.. She hands me my drink and informs me she wasn't the one who prepared it [RED FLAG]. I immediately threw the whole meal away as it was obvious someone tampered with it because they believed I was an officer. Do not go to this place, it is a nightmare!

Atmosphere: 1

Food: 1

Service: 1

Christian Reed

As far as Del Taco goes I definitely don’t hold very high expectations, so with that said the same would go for this location. It’s not in the best area, it’s also located in a difficult spot to get in and out of at times depending on how busy it is. But I can’t knock them too hard they do complete the orders correctly and the food is pretty good quality. Overall I wouldnt say it’s anything special but it is a good spot to get a quick bite to eat!Wheelchair accessibility: Wheel chair accessible

Atmosphere: 2

Food: 3

Service: 3

Recommended dishes: Soft Taco, Seasoned Beef Queso Loaded Nachos, Taco, Carne Asada Fries

Lydia Hernandez

Place is dirty, the bathroom smells bad, workers kept going in and out of the building. For the amount of men that seemed to have been employees the lobby should have been much cleaner than it was especially since there were not many customers at the time. I would give Zero Stars to all of the above. Also the food was cold. It's too bad that there is no pride left in employees to represent the company that they work for good quality and cleanliness.

Tracy Moore

This use to be my favorite place to eat out but as time goes by so does the service towards the customer. Tonight I stopped by for dinner and there was only two people there to handle the service rush with the counter help letting everyone know it was her first day as an excuse for bad service. I ordered the regular Del tacos other than the discounted version explaining that the last time I did this I received the discounted version even after paying for the regular ones, only to watch the guy in the back making the sub version again and wrap for my order. I informed him and counter person that I Paid for the regular Del tacos and let them know when ordering that they made the same mistake last time I was there giving me the discount version instead. After checking my receipt they told me to wait until they completed the drive thru orders first and then they would fill mine. I asked for a refund but there was no manager on duty and I was told I could wait or come back in 3- hours for a refund. I waited and after 4 cars in drive thru served it was back to my order. I was there first and my order was filled but yet wrong again, before fixing I had to wait until all drive thru orders were done first. For such bad service my favorite store has lost my business. I will find another place to order my food from. I hate bad service and express my disappointment by not returning service. If you want my money good or great service is expected....

Food: 2

Jozlyn Cabrera

I went thru the drive thru so I can't say how the atmosphere was inside the lobby but I can tell you, the food was hot, freshly made, and friendly fast service. Although, there was a group of people, I'd say proba ly 6 or more, just standing around (looked like most of them were on something or another) and they were right on the curd of where you pull into the drive thru area. Wouldn't move for any of the cars going into it. But I understand it isn't the workers fault. But maybe they could ask them to move or leave and if they refuse get authorities involved. Just for the customers and their own safety, honestly. I didn't feel like I was in danger by any means, but ya never know what could happen or what people are capable of or what they could do. Esp people on drugs or that are drunk. But overall my experience wasn't bad. Like I said, food was great and staff friendly and helpful.

Food: 5

Service: 4

Stephen Sedillo

Closes before stated closing time. Said kitchen was closed 35 minutes before. Waste of time

Service: 1

Tamera Kerrigan

1146am on a Sunday and this location was locked up and closed.

LaVerne Hunt

Great people very good food

Kat De Clusin

The guy working the drive-thru seemed more than a little distracted & didn't even know one of the featured combos on the board the food was decent as always but that's about

Food: 4

Service: 2

Edward Barnett

This del taco never disappoints consistent service and quality of food.

Atmosphere: 3

Food: 5

Service: 5

Dan Erickson

3 years ago this place was great! Now it's horrible! Just drove through at around 10 pm after a long day for a couple of Del Tacos and a burrito......had to wait an unacceptable amount of time, but figured I would be getting freshly made food....I could tell when the employee (1 of only 2, I think) handed me my bag that it was cold. Got home and the only thing that was kinda hot was the taco meat (which tasted horrible anyway).....toppings were freaky cold (almost frozen).....burrito was below room temperature....really used to enjoy my bi-annual Del Taco munch.....never again! Why the long wait for cold food I ask?

Atmosphere: 1

Food: 1

Service: 1

GOSPEL MUSIC

THIS LOCATION DOESN'T ANSWER THE PHONE ??WENT THROUGH THE DRIVE-THRU THEY GOT MY ORDER WRONG MISSING ITEM PLEASE ANSWER YOUR PHONE?THE VOICEMAIL IS FULL CAN'T EVEN LEAVE A MESSAGEIT'S VERY IMPORTANT THAT YOUR MESSAGE WORKS OR THAT SOMEONE ANSWERS THE PHONE ? I LOVE YOUR FOOD PLEASE REMEMBER ALL THE ITEMS THAT YOUR CUSTOMERS ORDER THIS IS NOT THE FIRST TIME THIS HAS HAPPENED THANKS FOR LISTENING TO YOUR CUSTOMERS ,?

Atmosphere: 3

Food: 5

Service: 1

Anthony Marshall

I like this place! Food is always good, and they give a good portion on their items. Love their chicken tacos!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Soft Taco, Epic Honey Mango Crispy Chicken and Bacon Burrito, Seasoned Beef Queso Loaded Nachos, Chicken Bacon Avocado Salad, Loaded Chili Cheese Fries, Chicken Tacos, Nachos, Taco, Carne Asada Fries

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