Dunkin'

18631 N 19th Ave, Phoenix
(623) 581-1070

Recent Reviews

cgphillips91

I have been trying to use this Dunkin’ store for almost 2 years. There are always long waits, messed up orders, missing items. The cashier today crumpled my change and handed it to me. Very

Atmosphere: 3

Food: 3

Service: 1

Justin Nosch

Poor little kids trying run this place ? slow workers no mangers to be found. People yelling at them this place needs help

Alexander Sekora

Kinda sad that these employees don't even know how to fill up a cup. If I pay $7+ for a large coffee I expect a large coffee. Not a small in a large cup...

Atmosphere: 1

Food: 1

Service: 1

T D

I have mixed feelings...I like Dunkin and so do my girls...and that's why I like to take them in little donut dates. However...I was in there on 2/16 enjoying a treat with my 4yo next to the "valentines tree" She points out it's covered in hearts...cute... until you read them. The "valentines tree" is covered in hearts that have absolutely disgusting things written in them. I was shocked...and disgusted. Who ever thought this was a cute or funny idea...as well as the manager need some serious review.

Atmosphere: 1

Food: 4

Service: 3

Wendi Maxwell

The employees are amazing. I'll go out of my way to come to this location. Great

Atmosphere: 5

Food: 5

Service: 5

Matthew Kent

This is an okay Dunkin donuts, the guy at the counter was fairly inconsiderate. I got my custom made coffee before I got my 12 munchkins. Maybe he was a little undertrained.

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Donuts

shiona ford

decent prices, workers are friendly. Quick to get your order

Atmosphere: 4

Food: 4

Service: 4

Megan Devaughn

This Dunkin was amazing!! Every staff member was helpful, efficient, and considerate! They care about their customers and support their local schools! Thank you Dunkin!

Atmosphere: 5

Food: 5

Service: 5

Michael Marzano

The donut selection was lacking and the donuts not very fresh. Kind of pricey for them to push a dozen that they pick

Atmosphere: 4

Food: 3

Service: 3

Moose Knackl3

Terrible service. Treating customers like trash. No common courtesy or manners. Terrible location and terrible staff.

Atmosphere: 1

Food: 1

Service: 1

Mike Collins

Stopped at this location. For the first time in over a year and immediately remembered why I stop coming. Ordered 3 coffee and 2 donuts sand arrived 15 minutes after I placed the order. Staff continually walked by me without making eye contact and when somebody finally stopped to help they finally started making my order. There were only 2 other people in the store and 1 or 2 cars in the drive thru. Should not take 30 minutes to a make a simple order.

Cortez Family

Extremely rude staff!!!!

Atmosphere: 1

Service: 1

Todd Kuntzelman

So I’ve been ordering from Dunkin for years and ordering online for a few now. Lately I’ve ordered from this location and categorically every time the order is incorrect. This is the second time in a row I didn’t even get stuff that I paid for. If I did business like this, in my career, I would be broke. I mean really it’s just coffee and donuts or bagels or whatever the heck you eat. But nonetheless if you want accurate efficient and great customer service pick a different location.

Food: 1

Service: 1

Shawn Miner

Friendly and

Atmosphere: 5

Food: 5

Service: 5

Natalie Rayes

When I order iced coffee with cream, I feel like they just put cream in like 1 ounce of coffee and I have to let them know every time that I don’t have enough coffee in there they never

Atmosphere: 2

Service: 2

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