Dunkin'

1000 E Bell Rd, Phoenix
(602) 457-4777

Recent Reviews

Ashly Jimenez

One girl who works there is extremely rude, rolled her eyes and snapped at me when i asked for the rest of my order. Made my coffee wrong then got irritated when i asked to have it remade. They had the front door locked during business hours, didn’t even bother to unlock it after it was brought to their attention.

Atmosphere: 1

Food: 2

Service: 1

Gabriel Miranda

Very bad service, minutes pass and they don't attend to you

Terry Burgos

They forgot to put the cream in the eclair donuts… unfortunately my hubby didn’t want to return them, too much of a hassle.

Atmosphere: 5

Service: 5

Recommended dishes: Donuts

Mary B

When a customer gives you a coffee orderPlease make it correct.I ask for Splenda and the employee puts suger.I can not have sugar.I have tried to call the store NO ONE ANSWERS

MamiThali

1-Star reviews are allllllll accurate!!!!! Your coffee is tasteless your food item is served either stale soggy or frozen still!!! They refuse to replace it or give you a refund.

Atmosphere: 1

Food: 1

Service: 1

TerryBeary

The workers are chill and nice but they never have any food or they are missing things to make it. So I wouldn’t recommend ordering online with this location because it will accept your payment but a lot of times they won’t have the item you ordered.

Atmosphere: 3

Food: 2

Service: 5

Nicole Grengs

Very delicious and fast/friendly service! Great job ?

Atmosphere: 5

Food: 5

Service: 5

Monica Ice

Stopped here for a some donuts and ended up paying over $18 for 6 donuts and 25 tiny donuts holes. To make matters worse, all of the donuts with the exception of 2 were so stale that I ened up throwing them away anyway. So I feel like I paid $18 for 2 mediocre donuts. Never returning here.

Atmosphere: 1

Food: 1

Service: 1

Donna Ashton

If you want 2 different flavors for your coffee, be sure to specify how many pumps each or you will be charged double, no questions asked.

Ben Crawford

I really enjoy this place. Carter and Sam know I am a clean freak so they always offer to wipe the table for me. I would go 5 stars if the proactive cleaning processes were better. I know it is hard in today's workforce to ask employees to do the busywork instead of chilling during downtime.That said, I am very thankful they treat me so well and clean a spot fo me to work from when I come in here. This is one of my favorite DD locations anywhere.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Bacon Egg and Cheese

Ashley Kopke

Best Dunkin!!

Atmosphere: 5

Food: 5

Service: 5

Boris L

Went though the drive through this morning. The customer service was no existent. The Manager was working drive through and she didn’t say welcome to dunkin or good morning or anything. I placed a medium order20$several items and they cut me off and said total at the window didn’t ask if I would likeAnything else. At the window they never gave me a receipt and their screen showing the correct total Is broken. I tried to go inside to ask for a receipt but the lobby is closed Really a poor experience. If you are reading this formDunkin’ please do something it’s clear the manager there does not care.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Iced Latte, Hash Browns, Donuts

Brandon Pine

Absolute

Atmosphere: 1

Food: 1

Service: 1

Amber Shahebrahimi

I don't even care enough to write a long review. Just don't go.

Service: 1

Kevin McCarthy

Great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Iced Latte, Bacon Egg and Cheese, Hash Browns, Strawberry, Egg and Cheese, Avocado Toast, Donuts, Bagels

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