The service is hit or miss usually at this location. I have placed all online orders a few times here and in the morning at times the orders are not ready even if it’s way past the time it’s ready for pick up. It can be inconvenient if you are in a time crunch in the morning before work. Just FYI.
Maria
I really like this Dunkin! They always give me great iced coffee and the employees are always friendly. I never have a bad experience at this location. I don’t mind getting off and getting my coffee if it means getting amazing quality and fantastic customer service!
JULIE NELSON CHAPKO
Lovely proprietor, friendly and very accommodating. Very delicious coffee and nice selection of pastries. Very nice outside seating, although the place itself is inviting inside as well.
The Kula
$3.00 for a greasy, cold half full bag of bacon( about the cost of the whole pack a the store). In general it's always sad customers service here. It's right next to my work so I go daily but man.
Tara Stockman
Love this store. Friendly, clean and fast AF.
C Harbeson
Coffee was good. Would you pay $2.49 for this? That is $0.25/oz. That is also $70/month. America used to run on Dunkin, but at these prices, I am running from it! I need gas in the car more than myself! Give yourself a raise - try the Sip'nSave deal at Circle K. Only $5.99/month, and you get a free hot or iced fresh ground coffee everyday.
Exquisite Mariee
Not sure why I decided to stop by before work but the morning crew were teenagers touching each other and told me “we’ll be right with you”. On a Dunkin that has no drive thru ??? yeah awkward right I’m an adult not a child. Came to get a cake batter iced latte that was 85% sugar and a burnt croissant sandwich.
Suzi Bustamante
Unfriendly, rude, kinda snotty dude taking orders. What the heck. Glad I don’t get donuts often or in this area much. Rudeness is so passé!!
methodman520
The food/drink quality isn’t bad but the service workers appear to be extremely rude, outright lazy and can’t get a basic order right. Big no.
David L.
Breakfast sourdough had lots of bacon and good size. Good job guys
Really poor service from A to Z. Baristas are not trained to make drinks and have no clue how to advice customers about much. No motivation for there jobs. Bitter coffee and too much sweetener despite giving clear cut instructions. Wonder where the management is?
Buck3t
This place literally has the worst service in Arizona. The people who work here have zero customer service. Their cashier Ryan was extremely rude and both associates acted like we were bothering them while they were looking at phones. This isn’t the first issue with this location or company. Customer service is literally the easiest thing to provide as a company but for some reason this location cannot grasp something so simple.
Chaim Milrad
Fast service but customer service could be better. Overall satisfied
Deni Duraj
I loved the pumpkin donut and the prices are great
Damian R.
First time trying Dunkin and I asked the young man up front what is a cold sweet drink and he just looks at me and says " i don't know". You can't ask a supervisor or anything? How do you work at a coffee shop but don't know any drinks to recommend?. I'm the only person in the store so there's no reason to try and push me off quickly.
The service is hit or miss usually at this location. I have placed all online orders a few times here and in the morning at times the orders are not ready even if it’s way past the time it’s ready for pick up. It can be inconvenient if you are in a time crunch in the morning before work. Just FYI.
I really like this Dunkin! They always give me great iced coffee and the employees are always friendly. I never have a bad experience at this location. I don’t mind getting off and getting my coffee if it means getting amazing quality and fantastic customer service!
Lovely proprietor, friendly and very accommodating. Very delicious coffee and nice selection of pastries. Very nice outside seating, although the place itself is inviting inside as well.
$3.00 for a greasy, cold half full bag of bacon( about the cost of the whole pack a the store). In general it's always sad customers service here. It's right next to my work so I go daily but man.
Love this store. Friendly, clean and fast AF.
Coffee was good. Would you pay $2.49 for this? That is $0.25/oz. That is also $70/month. America used to run on Dunkin, but at these prices, I am running from it! I need gas in the car more than myself! Give yourself a raise - try the Sip'nSave deal at Circle K. Only $5.99/month, and you get a free hot or iced fresh ground coffee everyday.
Not sure why I decided to stop by before work but the morning crew were teenagers touching each other and told me “we’ll be right with you”. On a Dunkin that has no drive thru ??? yeah awkward right I’m an adult not a child. Came to get a cake batter iced latte that was 85% sugar and a burnt croissant sandwich.
Unfriendly, rude, kinda snotty dude taking orders. What the heck. Glad I don’t get donuts often or in this area much. Rudeness is so passé!!
The food/drink quality isn’t bad but the service workers appear to be extremely rude, outright lazy and can’t get a basic order right. Big no.
Breakfast sourdough had lots of bacon and good size. Good job guys
Restaurantji Recommends
Really poor service from A to Z. Baristas are not trained to make drinks and have no clue how to advice customers about much. No motivation for there jobs. Bitter coffee and too much sweetener despite giving clear cut instructions. Wonder where the management is?
This place literally has the worst service in Arizona. The people who work here have zero customer service. Their cashier Ryan was extremely rude and both associates acted like we were bothering them while they were looking at phones. This isn’t the first issue with this location or company. Customer service is literally the easiest thing to provide as a company but for some reason this location cannot grasp something so simple.
Fast service but customer service could be better. Overall satisfied
I loved the pumpkin donut and the prices are great
First time trying Dunkin and I asked the young man up front what is a cold sweet drink and he just looks at me and says " i don't know". You can't ask a supervisor or anything? How do you work at a coffee shop but don't know any drinks to recommend?. I'm the only person in the store so there's no reason to try and push me off quickly.