Dunkin'

1615 N 99th Ave, Phoenix
(623) 936-6317

Recent Reviews

Matilda Ruiz Arenivar

Awesome customer service and staff and food,!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Caramel Iced Macchiato

Karsten Elias

Got my order very wrong asked for zero sugar frozen coffee and 3 pumps coconut and 3 pumps almond. They did not make it zero sugar and added almond milk

Atmosphere: 1

Food: 1

Service: 1

giselle nep

i go here about everyday to get a small cold brew in a large cup for my husband and i. usually theres a really nice woman named samantha but other times theres this really rude and miserable young hispanic girl probably 18 years old and she acts like she has the hardest job in the world. today i walked in and i asked for my usual, she walks straight to the fridge where they keep their cold brew and slams the fridge door and says “theres no cold brew” like how in the world do you not have cold brew. she made these disgusting faces while saying she doesnt know how to ring up 3 shots of espresso so i say whatever ill just get 2 small iced coffees. i come to get my coffees which tasted like water. please reaccess your employee or get rid of her. she is ruining your business.

Atmosphere: 1

Food: 1

Service: 1

Josh Knick

I'd give this place 0 stars. They close their bathrooms at 6pm. And won't open them st all. Ridiculous. Go somewhere

Atmosphere: 1

Food: 1

Service: 1

Ivan Winchell

Donuts are never fresh and they had 5 donuts on the shelf.

Sherri smalley

I went to the drive-through at about 2pm one afternoon for a donut and coffee and they only had 3 donuts in the whole store and they were the worst ones they make. So I said no thank you and then had to sit in the drive-through until I got to the front of the line...

Atmosphere: 1

Food: 1

Service: 1

Patricia Graf

Limited supply of food to choose from not many of the frinks offered.Better to go to a designated Dinkin donuts than one that is part of another

Atmosphere: 2

Food: 3

Service: 3

Frank

They are always out. And not fresh. I do like the carwash there. Even though the full service kind of sucks.

Atmosphere: 1

Food: 1

Service: 1

Linz Philip

Even after ordering 2 hours in advance, they cancelled my bulk order at the last minute today morning and we had to start the meeting this morning without any breakfast.

Atmosphere: 2

Food: 4

Service: 1

April Vela

I ordered some food and my hashbrowns had hair in it, so freaking disgusting!!!!???????????????? dunkin is just horrible!!! I don't even know why I ordered food!!!!

Atmosphere: 1

Food: 1

Service: 1

SerenityLake Naphtali

Just don't even waste your time with this franchise. My entire order was completely neglected. I ordered 2 turkey wraps, a medium HOT decaf latte & some hashbrowns. I received a large iced latte ( its already cold as hell at my school which is why I wanted a hot coffee) I received 2 sandwiches.......... and to top it off everything was smashed into the bag.........

Atmosphere: 1

Food: 1

Service: 1

Mrss Cuevass

They could be a bit more friendly. Some of the cashiers have bad mood most days. But there for the coffee

Atmosphere: 5

Food: 4

Service: 3

Recommended dishes: Croissant, Donuts, Bagels

Rose Willard

I work at the car wash so I am always there when I work and I love the white chocolate cold

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Muffins

Victoria Castrillo

Awesome service ,an my Ice coffee made perfect everytime . Maddy is very polite an greets everyone with a smile .Wish I could get customer service like that at all restaurants ??❤️??

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts, Caramel Iced Macchiato

Lil Bro

Maddaline is an excellent manager. She always makes my day so much brighter. Quick and excellent

Atmosphere: 5

Food: 5

Service: 5

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