DONT GO AT NIGHT. You’ll get the nastiest, cold food you could get. I think the workers just get lazy or something. Whenever I go at night the food given to me is literally disgusting. So bad to the point I stopped eating Jack completely. But maybe you’ll experience will be different ?
Atmosphere: 1
Food: 1
Service: 1
Autumn McMullen
I was just at jack in the box about an hour ago and bought a southwest salad and had about 3 more bites left and on the bottom of my salad on the tray was a hair which was blond or grey which no one in our house has either color so I called jack in the box at 730pm on 4/6/24 and asked for a manager was told there wasn't one available so I proceeded to speak to the lady on the phone and told her what had happened and she asked for the person's name that took my order which I told her it was jaylene and asked her what her name was and proceeded to tell me it was her then switched her name up to something else and told me to bring in the receipt and the salad with the hair so they can see it first of all I do not live close to jack in the box and if I was trying to get free food don't you think I would have said my whole order was messed up she was very disrespectful if you can't handle a situation like this why work this job you should be ashamed of your customer service towards customers. You can't go anywhere and buy food anymore without it being contaminated with something it's really getting out of hand. I would post a picture if it allowed me to of the hair and my recipt. You lost a loyal customer due to your rudeness and contaminated food.
Food: 1
Service: 1
Tammy Hernandez
It's fast food so you can't expect a whole lot, but I felt the service could have been a bit quicker since I was only ordering their tacos and a large fry. FYI, fries are ridiculously expensive. Other than that, I have to say that I am addicted to their tacos! ? And if you order them online, you can get them 2 for .99 cents.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Tiny Tacos
Marisa Valdez
The older lady kept my debit cardIn drive thru
Fred Cawthon
Couldn't afford anything ?
Jakarta Thomas Sr.
Good and you get money's worth
natasha gibson
Couldn't get coffee from the dining room, the sign outside said it would be open at 6 am but no one came to the door I had to call to ask what time only to be told they open at 8 or 9 am, not 6 CHANGE YOU SIGN! I was standing 10 minutes after 6 and I had to call to find out and it wasn't even a straight answer!!
Atmosphere: 1
Food: 1
Service: 1
Bobbie
Don’t plan on Dining in because you may need to use the bathroom. The ladies room was out of order so they say. I asked to be let in the bathroom and they unlocked the men’s room and well this is what I found.
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: Breakfast Sandwich
Frances Quintana
There are too many homeless they areCharging their phones and having all their belongings on tables.Food cold.Lady's bathroom not working had to go into men's bathroom.For got to give us are ?.Do not go there.!!It's bad !!
Sometimes good sometimes bad.. depends on the day of the week...
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Egg Rolls, French Fries, Large Curly Fry, Sandwich, Jumbo Jack, Cheeseburger, Fries
Carrie Wolf
My order was INCORRECT!I ordered two breakfast jacks with "BACON NOT HAM." I even reiterated the fact that I DIDN'T WANT HAM on either of the two sandwiches!! For whatever reason, one of the breakfast sandwiches were made correctly BUT the second was NOT. Included with the order was two grilled cheese & two regular tacos.This order was placed in the drive through at 3:40 am. There was only one other car in line & it was behind me. When OSCAR handed my bag to me he said "your order, sauce, and napkins are in the bag, is there anything else I can get for you?"I get home & sit down with my roommate to eat & of course THAT IS WHEN I REALIZE MY ORDER IS WRONG!! How hard is it to get a small, six item order the EXACT way that the customer placed it & have it actually be correct?? AGAIN, the restaurant was not busy! If it had been during a peak dinner rush, I could understand some confusion & mistakes, BUT IT WAS 3:40 AM. There was NO SURGE or RUSH!!!If this only happened once in a blue moon I would just move on & call it a day, BUT UNFORTUNATELY IT SEEMS TO BE THE NORM THESE DAYS! I worked fast food (@ the golden arches) during the lunch rush when I was younger, so I DO get it!
Food: 2
Service: 4
Silver
My buddy and me stopped into this establishment really late afternoon and it was a ghost town. Maybe the drivethru was busy idk, we went inside. The bathroom was clean, the whole place looked nice and well kept. We ordered and i thought the food took a little longer than usual, but it was worth the wait. I only ordered tacos and a large chocolate shake, but they were perfect. Perfectly fried, perfect portions of all the inner stuffs, perfect crispyness, and the shake was excellent. Chocolaty and thick. I could have held this one upside-down for an hour without incident. Overall an excellent store to visit, id return without question.Parking: Basic simple free parkkng lot. Clean and maintained.Wheelchair accessibility: I noticed the lounge and dining area had ample space for wheelchairs to move, freely throughout the interior of the building which Im sure is great for anyone confined to a chair.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jr Jumbo Jack, Double Jack, Two Tacos, Jumbo Jack
Nick Miller
Vary nice & fast. One of the best ones!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Taylor Swift
Spent 70$ there last time but I got a lot of food. Yum!!
Not going back sorry
Atmosphere: 3
Food: 2
Service: 3
DONT GO AT NIGHT. You’ll get the nastiest, cold food you could get. I think the workers just get lazy or something. Whenever I go at night the food given to me is literally disgusting. So bad to the point I stopped eating Jack completely. But maybe you’ll experience will be different ?
Atmosphere: 1
Food: 1
Service: 1
I was just at jack in the box about an hour ago and bought a southwest salad and had about 3 more bites left and on the bottom of my salad on the tray was a hair which was blond or grey which no one in our house has either color so I called jack in the box at 730pm on 4/6/24 and asked for a manager was told there wasn't one available so I proceeded to speak to the lady on the phone and told her what had happened and she asked for the person's name that took my order which I told her it was jaylene and asked her what her name was and proceeded to tell me it was her then switched her name up to something else and told me to bring in the receipt and the salad with the hair so they can see it first of all I do not live close to jack in the box and if I was trying to get free food don't you think I would have said my whole order was messed up she was very disrespectful if you can't handle a situation like this why work this job you should be ashamed of your customer service towards customers. You can't go anywhere and buy food anymore without it being contaminated with something it's really getting out of hand. I would post a picture if it allowed me to of the hair and my recipt. You lost a loyal customer due to your rudeness and contaminated food.
Food: 1
Service: 1
It's fast food so you can't expect a whole lot, but I felt the service could have been a bit quicker since I was only ordering their tacos and a large fry. FYI, fries are ridiculously expensive. Other than that, I have to say that I am addicted to their tacos! ? And if you order them online, you can get them 2 for .99 cents.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Tiny Tacos
The older lady kept my debit cardIn drive thru
Couldn't afford anything ?
Good and you get money's worth
Couldn't get coffee from the dining room, the sign outside said it would be open at 6 am but no one came to the door I had to call to ask what time only to be told they open at 8 or 9 am, not 6 CHANGE YOU SIGN! I was standing 10 minutes after 6 and I had to call to find out and it wasn't even a straight answer!!
Atmosphere: 1
Food: 1
Service: 1
Don’t plan on Dining in because you may need to use the bathroom. The ladies room was out of order so they say. I asked to be let in the bathroom and they unlocked the men’s room and well this is what I found.
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: Breakfast Sandwich
There are too many homeless they areCharging their phones and having all their belongings on tables.Food cold.Lady's bathroom not working had to go into men's bathroom.For got to give us are ?.Do not go there.!!It's bad !!
Atmosphere: 1
Food: 2
Service: 3
Restaurantji Recommends
Sometimes good sometimes bad.. depends on the day of the week...
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Egg Rolls, French Fries, Large Curly Fry, Sandwich, Jumbo Jack, Cheeseburger, Fries
My order was INCORRECT!I ordered two breakfast jacks with "BACON NOT HAM." I even reiterated the fact that I DIDN'T WANT HAM on either of the two sandwiches!! For whatever reason, one of the breakfast sandwiches were made correctly BUT the second was NOT. Included with the order was two grilled cheese & two regular tacos.This order was placed in the drive through at 3:40 am. There was only one other car in line & it was behind me. When OSCAR handed my bag to me he said "your order, sauce, and napkins are in the bag, is there anything else I can get for you?"I get home & sit down with my roommate to eat & of course THAT IS WHEN I REALIZE MY ORDER IS WRONG!! How hard is it to get a small, six item order the EXACT way that the customer placed it & have it actually be correct?? AGAIN, the restaurant was not busy! If it had been during a peak dinner rush, I could understand some confusion & mistakes, BUT IT WAS 3:40 AM. There was NO SURGE or RUSH!!!If this only happened once in a blue moon I would just move on & call it a day, BUT UNFORTUNATELY IT SEEMS TO BE THE NORM THESE DAYS! I worked fast food (@ the golden arches) during the lunch rush when I was younger, so I DO get it!
Food: 2
Service: 4
My buddy and me stopped into this establishment really late afternoon and it was a ghost town. Maybe the drivethru was busy idk, we went inside. The bathroom was clean, the whole place looked nice and well kept. We ordered and i thought the food took a little longer than usual, but it was worth the wait. I only ordered tacos and a large chocolate shake, but they were perfect. Perfectly fried, perfect portions of all the inner stuffs, perfect crispyness, and the shake was excellent. Chocolaty and thick. I could have held this one upside-down for an hour without incident. Overall an excellent store to visit, id return without question.Parking: Basic simple free parkkng lot. Clean and maintained.Wheelchair accessibility: I noticed the lounge and dining area had ample space for wheelchairs to move, freely throughout the interior of the building which Im sure is great for anyone confined to a chair.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jr Jumbo Jack, Double Jack, Two Tacos, Jumbo Jack
Vary nice & fast. One of the best ones!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Spent 70$ there last time but I got a lot of food. Yum!!
Atmosphere: 5
Food: 5
Service: 5