McDonald's

626 W Union Hills Dr, Phoenix
(623) 580-9550

Recent Reviews

Jaden Kreiner

Not very friendly staff.

Atmosphere: 2

Food: 1

Service: 1

Recommended dishes: Egg Mcmuffin

Roderick Maurer

This location has a unique design and the staff are always very friendly and kind.

Atmosphere: 5

Food: 4

Service: 5

Melanie K

Fry’s aren’t cooked all the way and they put our drinks in the bag with our food and the other 1 drink in another bag that spilt everywhere? I was literally speechless, who thought that would be a smart idea? And they forgot our sauces like always.

Atmosphere: 4

Food: 2

Service: 3

beatriz mendez

Bad customer service

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Vanilla Cone, Mcdouble, World Famous Fries, Crispy Chicken Sandwich

Brandi McC

I am disappointed by this mcdonalds. I had ordered a Big mac combo meal with a separate big mac on the side. I received one of the bic macs. I unfortunately did not receive the other one though. Instead they gave me a 6 piece mc nugget box with hamburger meat inside of it.?

Juanita Sesmas

Cashier was amazing supervisor wasn’t so accommodating to my 1 year granddaughters

Atmosphere: 3

Food: 3

Service: 3

GOSPEL MUSIC

? no coffee at night no signage to indicate no coffee being served after these hours! Went through the drive thru 4 vehicles ahead of us bad customer experience.( McDonald's 7th Ave Union Hills location).......................Update New McDonald's?Just got to the McDonald's on 7th Street and Bell within 2 minutes driving time they have the coffee why don't the other McDonald's ( 7th Ave and Union have have Great service Like 7th / Bell location?just like the commercial ba ba ba bop bop I'm loving it❤️

Service: 1

Dan Hart

You can taste the depression

Abi Grace

If you ever want to request no pickles just know it will almost NEVER happen. And if you love soggy wet hamburgers please eat here. I use to work at McDonald’s it’s not even remotely hard to put a burger together without pickles and vertically, it even says it on the ticket. My burger even had a tag saying no pickle. I would go back but that’s such a waste of gas and time.

Atmosphere: 1

Food: 1

Service: 1

Patty M

If zero stars were an option I would give that. If they give u something different than what u order and u return it untouched and no longer want it because of the inconvenience of driving back, they will NOT refund the money you paid for the food they did not give u. They will tell u to call the manager who is the ONLY one who can do a refund. Fine... that was 8 days ago and every day I call when the manager is scheduled to work and they always seem to have left early or not come in. Contact corporate and they apologize and say that yes the refund has to be handled by the store and that they have contacted the store and told the manager to contact me. Multiple times. But clearly the manager of the store should not be a manager because they do not do basic managing things that are required by only them to do. There's your warning. Pay, don't get what u paid for and no refund for u!

Atmosphere: 1

Food: 1

Service: 1

Patty M.

If zero stars were an option I would give that. If they give u something different than what u order and u return it untouched and no longer want it because of the inconvenience of driving back, they will NOT refund the money you paid for the food they did not give u. They will tell u to call the manager who is the ONLY one who can do a refund. Fine... that was 8 days ago and every day I call when the manager is scheduled to work and they always seem to have left early or not come in. Contact corporate and they apologize and say that yes the refund has to be handled by the store and that they have contacted the store and told the manager to contact me. Multiple times. But clearly the manager of the store should not be a manager because they do not do basic managing things that are required by only them to do. There's your warning. Pay, don't get what u paid for and no refund for u!

Ashley R.

I'm going to keep my review at 3 because obviously McDonald's is McDonald's and I'm not going to stop eating it but just had to post this photo cuz this was a huge screw up lol

Noel Castro

Breakfast was good

Dream Films

They forgot 10 nuggets when that was literally all I bought. When I went in to tell them, the lady was incredibly rude. Don't come here, go to the McDonald's on bell instead of this one.

Atmosphere: 1

Food: 1

Service: 1

Slayer Cyona

Cant tell you how many times I show up 30-60 minutes before they close just to be told they're not taking orders anymore kinda stupid when they're posted as closing at a certain time but they really close an hour beforehand because they're so

Atmosphere: 1

Food: 1

Service: 1

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