Booked reservation through OpenTable and selected “Anniversary” as our occasion. Upon our arrival no mention our our special day from the greeter nor the server. Restaurant was mildly busy on this Monday night but service from Michael was pretty absent. Took a long time for him to come to our table. Getting cocktail took along time. We ordered a Burrata & Tomato starter that took so long our waiter apologized twice. I had the Steelhead Trout that was way over seasoned that the salt “burnt” my mouth to the point I couldn't taste the other items on my plate. The food didn't come anywhere close to the prices. Overrated! Then there was the “floor show”. In a booth right adjacent to the greeter's area a middle-aged guy was getting “head” from his “date”. Eventually he was found out and was being escorted out. I don't blame the restaurant for that but c'mon, the Biltmore!?
ValVisitor
Great food, as usual - Fresh and full of flavor. Booth we sat in was very nice and had a private feel. The wait staff was nice and mindful, but there were some long waits for closing out our bill. Overall - Great place.
The restaurant is gorgeous! The food was amazing and the service was top notch. We had some cocktails were great! The sea bass and crab ceviche was unique and flavorful. We split the brisket which was also incredible. Although it's a little on the expensive side we will definitely be back!
Never disappoints! Has the best sea bass in the valley, an excellent wine list, and very good service; attentive but not obsequious. Locaks don't let the fact that it's in a resort hotel fool you. This is an excellent restaurant.
KateD
Took almost 45 minutes to place our appetizer order. And then probably another 30 minutes after that to take the entree order. Server never checked on us. The food was not good. My kids ordered wagyu brisket off the kids menu and it tasted like food from a run of the mill bbq place. They didn't eat it at all. Our sea bass we ordered for our entree was good but by that point it had taken so long to get the food we weren't even hungry anymore. The ambiance was nice but I will never go there again because of the food and the service.
The cocktails were OK, I wasn't amazed, there was some creativity to the ones I had but wasn't blown away. The food was good but not what I'd expect for a $900 (including tip) meal for 5 people. One would think that your service team would ensure you always have full water for that kind of price. The main course also took forever to come out. We were seated at 6:15, ordered drinks, ordered appetizers around 6:25, and ordered entrees at about 6:45. The entrees didn't come out until almost 8:30. Granted, the restaurant was busy by that time, but not an hour and 45 minute wait for entrees busy... Lastly, I've been to plenty of small plate/tapas restaurants, but these portions seemed smaller than one would expect. For a table of 5, we ordered 4 appetizers, with 3 “shareable entrees, and 3 side dishes. We finished everything, and unfortunately I think several of us still left a little hungry.
Kaylee V.
Service 10/10 Ambiance 10/10 Food 5/10 The food was good but not spectacular.. it wasn't worth the price. The two to mango cocktail, loved it. The carrots side dish was DELICIOUS the sandwich bites, not worth it. The tomahawk and lobster was said to be enough for 5 people.. maybe a sample of both for 4-5 people but not as a meal to split. Split between two or three people, okay. The coconut cheesecake 10/10
Martha V.
We had dinner here last night to celebrate our anniversary and we were so excited since our past experiences here had been so memorable.The food was always delicious and the service exceptional however we were left feeling so disappointed.Not sure if management changed but the only thing that has remained the same is the excellent service.Our server was so attentive and personable other than that well everything here has gone downhill.We ordered the charred octopus and it was ok it didn't taste as fresh and delicious as it did in our prior visits.We also ordered the wagyu brisket and it was fine but lacking flavor and the shrimp fundido was so bad we couldn't eat it.It was super fishy and tasted like there was a pound of salt in the sauce just BAD!The 4 drinks we ordered just tasted like cheap liquor not balanced at all.So upsetting that a place we loved so much has lost it's touch.There are far too many wonderful restaurants in Phoenix sadly this is no longer one of them.
Alex T.
Everything was great, albeit a bit pricey. The ambience and environment was nice, and the service was excellent. We split a "for the table" entree, and the brisket was great for two people. Highly recommend the guacamole as well.
C R.
We had an amazing dinner. The ambiance, service and food was great. Would definitely come back. I had the charred octopus and my favorite was the pureed carrots.
Let me make one thing clear, the ambiance the outdoor setting is magical. Far less spectacular were our appetizer, sides and dessert. The $42 crab legs were meager and we weren't given any suitable cutlery to eat it. I had ordered a side of black beans that were barely warmed up and runny in composition. We ordered 2 desserts, creme brulee and cheescake that had no taste. There wasn't any discernable vanilla on creme brulee and the cheesecake was blah. The service was spotty and it took one hour after we ordered dinner for it to arrive. We will not be returning to this overpriced establishment.
Homeyra K.
We had a very nice dining experience. .From the moment we stepped onto the patio, we were captivated by the inviting ambiance and the warm glow of the fireplace. It provided the perfect backdrop for an evening of relaxation and enjoyment. The live music added an extra layer of magic to the atmosphere, creating an unforgettable experience.the staff's impeccable service truly stood out to us.And of course, the highlight of the evening - the food. Every dish we sampled was bursting with flavor and expertly prepared. We are already looking forward to our next visit and can't wait to indulge in more of the delicious food.
Pat Tolbert
Great food and service! Options for indoor or outdoor seating. Reservations recommended!! Highly recommend the brisket for the table accompanied by Peruvian Rice and Black Beans as sides. Absolute perfection!!
Atmosphere: 5
Food: 5
Service: 5
It was an incredible dinner to cap off my family's vacation! The staff was incredibly nice and knowledgeable. We shared the cochinita Pibil and jalapeño mashed potatoes. It was so delicious. A fantastic restaurant in an magnificent hotel. The staff make this place feel like you are part of the family.
John Nichols III
Impressive. Briskette is recommended and made to perfection onsite using woodoven that can be seen outside. Location is beautiful. Sandwiches were exquisite. The tapatio was tasty as well, with a nice variety of peppers available. Dessert was well worth it.
Booked reservation through OpenTable and selected “Anniversary” as our occasion. Upon our arrival no mention our our special day from the greeter nor the server. Restaurant was mildly busy on this Monday night but service from Michael was pretty absent. Took a long time for him to come to our table. Getting cocktail took along time. We ordered a Burrata & Tomato starter that took so long our waiter apologized twice. I had the Steelhead Trout that was way over seasoned that the salt “burnt” my mouth to the point I couldn't taste the other items on my plate. The food didn't come anywhere close to the prices. Overrated! Then there was the “floor show”. In a booth right adjacent to the greeter's area a middle-aged guy was getting “head” from his “date”. Eventually he was found out and was being escorted out. I don't blame the restaurant for that but c'mon, the Biltmore!?
Great food, as usual - Fresh and full of flavor. Booth we sat in was very nice and had a private feel. The wait staff was nice and mindful, but there were some long waits for closing out our bill. Overall - Great place.
The restaurant is gorgeous! The food was amazing and the service was top notch. We had some cocktails were great! The sea bass and crab ceviche was unique and flavorful. We split the brisket which was also incredible. Although it's a little on the expensive side we will definitely be back!
Never disappoints! Has the best sea bass in the valley, an excellent wine list, and very good service; attentive but not obsequious. Locaks don't let the fact that it's in a resort hotel fool you. This is an excellent restaurant.
Took almost 45 minutes to place our appetizer order. And then probably another 30 minutes after that to take the entree order. Server never checked on us. The food was not good. My kids ordered wagyu brisket off the kids menu and it tasted like food from a run of the mill bbq place. They didn't eat it at all. Our sea bass we ordered for our entree was good but by that point it had taken so long to get the food we weren't even hungry anymore. The ambiance was nice but I will never go there again because of the food and the service.
The cocktails were OK, I wasn't amazed, there was some creativity to the ones I had but wasn't blown away. The food was good but not what I'd expect for a $900 (including tip) meal for 5 people. One would think that your service team would ensure you always have full water for that kind of price. The main course also took forever to come out. We were seated at 6:15, ordered drinks, ordered appetizers around 6:25, and ordered entrees at about 6:45. The entrees didn't come out until almost 8:30. Granted, the restaurant was busy by that time, but not an hour and 45 minute wait for entrees busy... Lastly, I've been to plenty of small plate/tapas restaurants, but these portions seemed smaller than one would expect. For a table of 5, we ordered 4 appetizers, with 3 “shareable entrees, and 3 side dishes. We finished everything, and unfortunately I think several of us still left a little hungry.
Service 10/10 Ambiance 10/10 Food 5/10 The food was good but not spectacular.. it wasn't worth the price. The two to mango cocktail, loved it. The carrots side dish was DELICIOUS the sandwich bites, not worth it. The tomahawk and lobster was said to be enough for 5 people.. maybe a sample of both for 4-5 people but not as a meal to split. Split between two or three people, okay. The coconut cheesecake 10/10
We had dinner here last night to celebrate our anniversary and we were so excited since our past experiences here had been so memorable.The food was always delicious and the service exceptional however we were left feeling so disappointed.Not sure if management changed but the only thing that has remained the same is the excellent service.Our server was so attentive and personable other than that well everything here has gone downhill.We ordered the charred octopus and it was ok it didn't taste as fresh and delicious as it did in our prior visits.We also ordered the wagyu brisket and it was fine but lacking flavor and the shrimp fundido was so bad we couldn't eat it.It was super fishy and tasted like there was a pound of salt in the sauce just BAD!The 4 drinks we ordered just tasted like cheap liquor not balanced at all.So upsetting that a place we loved so much has lost it's touch.There are far too many wonderful restaurants in Phoenix sadly this is no longer one of them.
Everything was great, albeit a bit pricey. The ambience and environment was nice, and the service was excellent. We split a "for the table" entree, and the brisket was great for two people. Highly recommend the guacamole as well.
We had an amazing dinner. The ambiance, service and food was great. Would definitely come back. I had the charred octopus and my favorite was the pureed carrots.
Restaurantji Recommends
Let me make one thing clear, the ambiance the outdoor setting is magical. Far less spectacular were our appetizer, sides and dessert. The $42 crab legs were meager and we weren't given any suitable cutlery to eat it. I had ordered a side of black beans that were barely warmed up and runny in composition. We ordered 2 desserts, creme brulee and cheescake that had no taste. There wasn't any discernable vanilla on creme brulee and the cheesecake was blah. The service was spotty and it took one hour after we ordered dinner for it to arrive. We will not be returning to this overpriced establishment.
We had a very nice dining experience. .From the moment we stepped onto the patio, we were captivated by the inviting ambiance and the warm glow of the fireplace. It provided the perfect backdrop for an evening of relaxation and enjoyment. The live music added an extra layer of magic to the atmosphere, creating an unforgettable experience.the staff's impeccable service truly stood out to us.And of course, the highlight of the evening - the food. Every dish we sampled was bursting with flavor and expertly prepared. We are already looking forward to our next visit and can't wait to indulge in more of the delicious food.
Great food and service! Options for indoor or outdoor seating. Reservations recommended!! Highly recommend the brisket for the table accompanied by Peruvian Rice and Black Beans as sides. Absolute perfection!!
Atmosphere: 5
Food: 5
Service: 5
It was an incredible dinner to cap off my family's vacation! The staff was incredibly nice and knowledgeable. We shared the cochinita Pibil and jalapeño mashed potatoes. It was so delicious. A fantastic restaurant in an magnificent hotel. The staff make this place feel like you are part of the family.
Impressive. Briskette is recommended and made to perfection onsite using woodoven that can be seen outside. Location is beautiful. Sandwiches were exquisite. The tapatio was tasty as well, with a nice variety of peppers available. Dessert was well worth it.
Atmosphere: 5
Food: 5
Service: 5