Rita's Italian Ice & Frozen Custard

Shopping Center, 4727 E Bell Rd, Phoenix
(602) 703-1484

Recent Reviews

Chelsea Bellamy

Rita's is absolutely delicious! It is our go-to dessert spot. Austin was very helpful and nice and we would highly recommend.

Atmosphere: 5

Food: 5

Service: 5

L Stevens

We love coming to Rita’s and have made it our weekly tradition. This location has such a positive atmosphere, and the staff is extremely friendly.

Atmosphere: 5

Food: 5

Service: 5

Rachel Benkowski

Absolutely delicious custard!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Ice & Frozen Custard

Shauna L

One person is running the whole store and it's still perfect and fast 5 star employee saturday night 1/27 5:45 pm

Service: 5

Recommended dishes: Italian Ice & Frozen Custard

Dimetri Andrews

Customer Service does not really make me want to become a repeat customer.You have to give your customer a reason to make this a must have after dinner or a nice sweet/dessert during the day. My first job ever was a Rita’s on Mill. I use to be a catering manager and lead, and this is a must enjoy experience for families.I got the wild black cherry misto shake.

Atmosphere: 5

Food: 5

Service: 1

Jaslean A.

Super yummy custard/ice cream! We got the Reese's concrete and it was so yummy! Lilly was very sweet. Great service. I do wish the custard had different sizing options but I love all the options of styles here!

Kimberly Connick

Love the samples. Have been back 3 times since we found this place. Really good italian ice. Love that they change up the flavors. Really nice staff each time.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Ice & Frozen Custard

David Larson

Katelyn and Abby we’re compete professionals who worked to make our experience as perfect as possible!

Susan A.

It was a spur-of-the-moment stop. Actually, how can you NOT stop when going by an ice cream store? I grew up in an Italian neighborhood and it seemed like all the little local shops sold Italian ices. That's what caught my attention with Rita's. The staff was friendly and offered samples. I must say that the black cherry ice was incredible so I'm not sure why I suddenly went with the vanilla custard. Rich and creamy, there is something incredibly decadent about licking up the goodness. I guess I've been behaving myself for too long. Time to go back!

Nick DeDona D.

Excellent Location with great staff. Say Hi to Austin. He really cares about the success and quality of their product. Happy to have this store in our community.

Skylar Domine

Took my wife here the other day for the first time and had an incredible experience from the customer service to the ice cream/shakes that we ordered! Thank you

Brad Kingston

Place was understaffed, ices were melted and peach did not taste right.

Katie A.

First time trying Rita's Italian Ice and we thought it was delicious! My kids loved their gelati. One got it with cotton candy and the other with pink lemonade and they both devoured them. I got the gelati with pina colada and it was fantastic! The place was clean and not too busy for a Saturday afternoon. The person that served us was nice and helped us immediately. We will definitely be back!

Mary Walters

We lived in Va beach like 30 years ago and they opened one we went almost nightly. My boys loved it. Now my son lives in AZ and took his daughter she wants it everyday. I visited this week and we have been like 4 time and going today my last day. The people working there have been great with us and my granddaughter. It is definitely a regular place we/ they go

Ladonna J

This is the place to cool down, enjoy a mixture of good stuff! Bomb! daylin handled it perfect with samples,up sell ,did awesome customer service. Thanks Daylin

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