My family made a simple online order. 3 smoothies, a wrap, and a Flatbread... when we got to the store at the time that we were told our order would be ready nothing had been started. The person behind the counter apologized and quickly made the smoothies, however the food was a different story. I waited for 20 minutes for my food and asked if anyone was working on it and I overheard the girl in the back food area say "I'm not making that $hit"I get that you may not like your job but just quit and let people that pay for food and service have what they pay money for. I'm very disappointed that teenage drama and work ethic is very much the quality level of this store. I've been to other Tropical Smoothie places and I'd advise going to any other location. Honestly I could have driven 30mins to any other location and gotten home to my family with fresh food and cold smoothies in less time. Now we are eating soggy food and lukewarm melted smoothies as the drinks have now been sitting for an hour. I think I'll try the pita shop in the same parking lot. They looked like they were serving paying customers food.Oh and when I arrived to pickup my order the staff was taking out the trash and there were no customers... I don't know what the drama was with the girl in the back but just like my business and money she can miss me with that $hit. ???
Atmosphere: 1
Food: 1
Service: 1
Cayden Branish
worst smoothie i’ve ever had
Tristan Martin
I usually have no issues at this place. However on 2/23 I placed an online pick up order as an always do and when I arrived the place was closed and nobody was answering the phone. I have emailed twice and spoke to someone about getting refunded for my order but have yet to receive my refund or a replacement order.
Service: 1
Aditya Singhal
Acai bowl is absolutely delicious, would get any time of day.
Atmosphere: 3
Food: 5
Service: 4
Domingo Cedillo
Their new fruit bowls are a joke, paid almost 12 bucks for a tiny açaí bowl. It’s good just feel robbed with how small it is.
Atmosphere: 3
Food: 2
Service: 5
james onley
I sat at the front counter for a few minutes. I wasn’t greeted and the employee looked at me and continued doing whatever she was working on. I will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Katherine Lopez
Staff is really unwelcoming and had horrible attitude.
Service: 1
Eva Anzures
This place is semi-new, this is my 2nd time trying it. The first was yesterday LOL. I loved the simplicity of it and what they serve is well thought out. The Detox Green smoothie is my favorite, really made me feel full for the rest of the day. The breakfast wraps are good, my coworkers didn't like them because they just like a little more of a hearty meal. These wraps are for light eaters, very simple but BOMB. Definitely recommend this place, especially if you're trying to eat healthier.
Atmosphere: 5
Food: 4
Service: 4
Raviance Cotton
I am upset because I am doing a move job. Im starving and anyway the three cheese is awful it's nothing but cheese. The Santa Fe was supposed to be mine but since they gave us wrong thing my friend eat my Santa Fe Im
Clean and cozy atmosphere, good customer service, wait time isn’t bad, they also offer a app to order pickup as
Atmosphere: 5
Food: 5
Service: 5
Sydney Kells
great customer service from Jean. He was friendly and efficient. My Sunrise Sunset smoothie was freaking delicious!
Atmosphere: 5
Food: 5
Service: 5
D. Winn
I had an excellent flatbread sandwich here today. The staff here is very friendly and attentive to customer needs. It's also nice to be able to get some fruit with a side instead of fried potatoes.. there's also a few pokey stops within distance of the restaurant ?
Atmosphere: 5
Food: 5
Service: 5
r Rose
Dude working there is rude af and don’t know how to use his words, just stares like he doesnt know what tf is going on after 5 ppl come in and doesn’t even try to say I’ll be with you/your order isComing. Slow & poor service for no reason. I like the food but everything else is 0 rating & don’t recommend at all. Customer service is everything in any business.
Atmosphere: 1
Food: 4
Service: 1
Kelsey Teufel
Great experience. The store was very busy, but staff made sure each person who came in was welcomed, and orders were taken and received in a timely manner. Plus, the smoothies and food are delicious! The flat bread with the pineapple salsa is a little spicy but so good and worth it. ?
My family made a simple online order. 3 smoothies, a wrap, and a Flatbread... when we got to the store at the time that we were told our order would be ready nothing had been started. The person behind the counter apologized and quickly made the smoothies, however the food was a different story. I waited for 20 minutes for my food and asked if anyone was working on it and I overheard the girl in the back food area say "I'm not making that $hit"I get that you may not like your job but just quit and let people that pay for food and service have what they pay money for. I'm very disappointed that teenage drama and work ethic is very much the quality level of this store. I've been to other Tropical Smoothie places and I'd advise going to any other location. Honestly I could have driven 30mins to any other location and gotten home to my family with fresh food and cold smoothies in less time. Now we are eating soggy food and lukewarm melted smoothies as the drinks have now been sitting for an hour. I think I'll try the pita shop in the same parking lot. They looked like they were serving paying customers food.Oh and when I arrived to pickup my order the staff was taking out the trash and there were no customers... I don't know what the drama was with the girl in the back but just like my business and money she can miss me with that $hit. ???
Atmosphere: 1
Food: 1
Service: 1
worst smoothie i’ve ever had
I usually have no issues at this place. However on 2/23 I placed an online pick up order as an always do and when I arrived the place was closed and nobody was answering the phone. I have emailed twice and spoke to someone about getting refunded for my order but have yet to receive my refund or a replacement order.
Service: 1
Acai bowl is absolutely delicious, would get any time of day.
Atmosphere: 3
Food: 5
Service: 4
Their new fruit bowls are a joke, paid almost 12 bucks for a tiny açaí bowl. It’s good just feel robbed with how small it is.
Atmosphere: 3
Food: 2
Service: 5
I sat at the front counter for a few minutes. I wasn’t greeted and the employee looked at me and continued doing whatever she was working on. I will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Staff is really unwelcoming and had horrible attitude.
Service: 1
This place is semi-new, this is my 2nd time trying it. The first was yesterday LOL. I loved the simplicity of it and what they serve is well thought out. The Detox Green smoothie is my favorite, really made me feel full for the rest of the day. The breakfast wraps are good, my coworkers didn't like them because they just like a little more of a hearty meal. These wraps are for light eaters, very simple but BOMB. Definitely recommend this place, especially if you're trying to eat healthier.
Atmosphere: 5
Food: 4
Service: 4
I am upset because I am doing a move job. Im starving and anyway the three cheese is awful it's nothing but cheese. The Santa Fe was supposed to be mine but since they gave us wrong thing my friend eat my Santa Fe Im
Atmosphere: 1
Food: 1
Service: 1
Absolutely the best smoothies
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Clean and cozy atmosphere, good customer service, wait time isn’t bad, they also offer a app to order pickup as
Atmosphere: 5
Food: 5
Service: 5
great customer service from Jean. He was friendly and efficient. My Sunrise Sunset smoothie was freaking delicious!
Atmosphere: 5
Food: 5
Service: 5
I had an excellent flatbread sandwich here today. The staff here is very friendly and attentive to customer needs. It's also nice to be able to get some fruit with a side instead of fried potatoes.. there's also a few pokey stops within distance of the restaurant ?
Atmosphere: 5
Food: 5
Service: 5
Dude working there is rude af and don’t know how to use his words, just stares like he doesnt know what tf is going on after 5 ppl come in and doesn’t even try to say I’ll be with you/your order isComing. Slow & poor service for no reason. I like the food but everything else is 0 rating & don’t recommend at all. Customer service is everything in any business.
Atmosphere: 1
Food: 4
Service: 1
Great experience. The store was very busy, but staff made sure each person who came in was welcomed, and orders were taken and received in a timely manner. Plus, the smoothies and food are delicious! The flat bread with the pineapple salsa is a little spicy but so good and worth it. ?
Atmosphere: 5
Food: 5
Service: 5