I ordered an Italian bmt and got whatever this was. She didn’t listen to what I wanted at all. Our second sandwich I’m pretty sure she out raw bacon on and I made it clear that I didn’t want bacon or the sandwich toasted. She tried to toast the sandwich anyway. Absolutely horrible experience.Probably going to doordash something. Not friendly, food was wrong even after trying to correct her, and she was just trying to rush through it and get me out of there instead of taking the time to make the actual sandwich that I wanted. I should have paid closer attention to when she was making mine.
Atmosphere: 1
Food: 1
Service: 1
Bacon Bits
owner is rude and
Atmosphere: 1
Food: 1
Service: 1
Brian Bast
the owner was a total prick, the app sent me to a closed-down subway for no reason so my sandwich was sitting there for over half-an-hour, when I got to the restaurant I asked him if he could remake it because it was a hot sandwich and I don't trust the baja sauce being warm for over half an hour, he refused to make me a new sandwich so I tried to get a refund which he also refused, after much arguing and pointing out the fact that the customer shouldn't have to make up for the mistakes of the franchise he eventually agreed to make me a new sandwich which he shorted me 1 1/2 inches on it was only four and a half inches.
Atmosphere: 1
Food: 1
Service: 1
Red Mesa
all I got to say is I feel sorry for this guy's wife because my six-inch was nowhere close to 6
Atmosphere: 1
Food: 1
Service: 1
Aria Kelly
I ordered from subway on DoorDash and the Dasher I got canceled my entire order when they didn’t have one item I ordered instead of just canceling that piece of the order and he was kind of rude so, I called over to Subway to understand like what they didn’t have and the manager just went above and beyond for me, his name is Harvey, to make sure that I got my food and I was happy and I just really appreciate him so very much
Food: 5
Service: 5
Recommended dishes: Cookies, Chips, Spicy Italian
Kendall Fenn
Not to reflect the staff who is good, the management is horrible!They do not offer a restroom, they do not participate in promotions, even after a fresh remodel the place is very uninviting.Also to note, they do not accept the typical coupons in the manner that all other subways in the area do.
Atmosphere: 1
Food: 3
Service: 1
Boss Hog
To whomever subway employee reads this comment, I want you to know the next time my pregnant wife decides to come in and use your restroom note. We don't care if you have a no public restroom sign or not. For future reference, anyone who needs to use a bathroom at this location, make sure you at least get a cup of water so they can't say anything
Chris Dunlap
You have to come and see this new and improved updated subway. Great staff and good fresh sandwiches.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rotisserie
Preston X.
Dear Management,I am writing to express my sincere appreciation for the exceptional service I received at the Prescott Subway next to Planet Fitness. I visited your restaurant after work today around 12:30 pm and was greeted by two employees who conducted themselves with the utmost professionalism and provided me with impeccable customer service.I ordered an American Club Sub Sandwich with the works and was impressed by how quickly the two gentlemen prepared my sandwich without compromising on quality. They did everything in their job description with ease and still had time to say thank you and give a smile. Their teamwork and dedication to providing superior customer service did not go unnoticed.I am incredibly impressed with the level of service I received and would like to extend my gratitude to the entire team. Your staff's commitment to providing an exceptional customer experience has earned my loyalty and I look forward to visiting your restaurant again soon.Thank you for providing such a wonderful dining experience.Sincerely,Preston
Luke Kerzee
Holy!! This place is the bomb!! So good and great customer service from all workers
This is the cleanest subway I have ever been to! It is not only clean where you done but even where the food is they keep it super clean and tidy. The team working is always very friendly and welcome you when you walk in. I wish all locations were this clean and friendly.
Atmosphere: 5
Food: 5
Service: 5
Lori H.
I love a sandwich. But as a vegetarian, I rarely get the opportunity to have one out. The Veggie Delite at Subway is a treat. I got mine with jalapeños, extra olives and oil and vinegar. I've had this before, but today I got the best I'd ever had. I suggest letting it sit for a bit to have a juicy sandwich and let the flavors meld. The two ladies who helped me were super friendly, kind, and EXPERT sandwich makers. Thank you!
NokuR6
Brittany is good at making sandwiches and is very respectable
Shani F.
Fresh food, friendly service, clean dining and bathrooms! Best Subway location I've been to in years.
Nancy Edgington
Love Subway literally a patron since the early 80's so I'm always happy. The store is clean and quick even with a crowd. Only negative is when you rudely tell me not once but twice I can't have the Cali-Turkey only the regular Turkey sand shame on you. Wasn't a problem (the rule) only problem is your rudeness
I ordered an Italian bmt and got whatever this was. She didn’t listen to what I wanted at all. Our second sandwich I’m pretty sure she out raw bacon on and I made it clear that I didn’t want bacon or the sandwich toasted. She tried to toast the sandwich anyway. Absolutely horrible experience.Probably going to doordash something. Not friendly, food was wrong even after trying to correct her, and she was just trying to rush through it and get me out of there instead of taking the time to make the actual sandwich that I wanted. I should have paid closer attention to when she was making mine.
Atmosphere: 1
Food: 1
Service: 1
owner is rude and
Atmosphere: 1
Food: 1
Service: 1
the owner was a total prick, the app sent me to a closed-down subway for no reason so my sandwich was sitting there for over half-an-hour, when I got to the restaurant I asked him if he could remake it because it was a hot sandwich and I don't trust the baja sauce being warm for over half an hour, he refused to make me a new sandwich so I tried to get a refund which he also refused, after much arguing and pointing out the fact that the customer shouldn't have to make up for the mistakes of the franchise he eventually agreed to make me a new sandwich which he shorted me 1 1/2 inches on it was only four and a half inches.
Atmosphere: 1
Food: 1
Service: 1
all I got to say is I feel sorry for this guy's wife because my six-inch was nowhere close to 6
Atmosphere: 1
Food: 1
Service: 1
I ordered from subway on DoorDash and the Dasher I got canceled my entire order when they didn’t have one item I ordered instead of just canceling that piece of the order and he was kind of rude so, I called over to Subway to understand like what they didn’t have and the manager just went above and beyond for me, his name is Harvey, to make sure that I got my food and I was happy and I just really appreciate him so very much
Food: 5
Service: 5
Recommended dishes: Cookies, Chips, Spicy Italian
Not to reflect the staff who is good, the management is horrible!They do not offer a restroom, they do not participate in promotions, even after a fresh remodel the place is very uninviting.Also to note, they do not accept the typical coupons in the manner that all other subways in the area do.
Atmosphere: 1
Food: 3
Service: 1
To whomever subway employee reads this comment, I want you to know the next time my pregnant wife decides to come in and use your restroom note. We don't care if you have a no public restroom sign or not. For future reference, anyone who needs to use a bathroom at this location, make sure you at least get a cup of water so they can't say anything
You have to come and see this new and improved updated subway. Great staff and good fresh sandwiches.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rotisserie
Dear Management,I am writing to express my sincere appreciation for the exceptional service I received at the Prescott Subway next to Planet Fitness. I visited your restaurant after work today around 12:30 pm and was greeted by two employees who conducted themselves with the utmost professionalism and provided me with impeccable customer service.I ordered an American Club Sub Sandwich with the works and was impressed by how quickly the two gentlemen prepared my sandwich without compromising on quality. They did everything in their job description with ease and still had time to say thank you and give a smile. Their teamwork and dedication to providing superior customer service did not go unnoticed.I am incredibly impressed with the level of service I received and would like to extend my gratitude to the entire team. Your staff's commitment to providing an exceptional customer experience has earned my loyalty and I look forward to visiting your restaurant again soon.Thank you for providing such a wonderful dining experience.Sincerely,Preston
Holy!! This place is the bomb!! So good and great customer service from all workers
Restaurantji Recommends
This is the cleanest subway I have ever been to! It is not only clean where you done but even where the food is they keep it super clean and tidy. The team working is always very friendly and welcome you when you walk in. I wish all locations were this clean and friendly.
Atmosphere: 5
Food: 5
Service: 5
I love a sandwich. But as a vegetarian, I rarely get the opportunity to have one out. The Veggie Delite at Subway is a treat. I got mine with jalapeños, extra olives and oil and vinegar. I've had this before, but today I got the best I'd ever had. I suggest letting it sit for a bit to have a juicy sandwich and let the flavors meld. The two ladies who helped me were super friendly, kind, and EXPERT sandwich makers. Thank you!
Brittany is good at making sandwiches and is very respectable
Fresh food, friendly service, clean dining and bathrooms! Best Subway location I've been to in years.
Love Subway literally a patron since the early 80's so I'm always happy. The store is clean and quick even with a crowd. Only negative is when you rudely tell me not once but twice I can't have the Cali-Turkey only the regular Turkey sand shame on you. Wasn't a problem (the rule) only problem is your rudeness
Atmosphere: 5
Food: 5
Service: 5