It took 25 minutes to get our food, and it was cold when we got it. It cost $26 for two breakfast meals. We could have gone to a good sit-down restaurant and had hot food cheaper than that.
Atmosphere: 1
Food: 1
Service: 1
John Powers
Very slow, get orders wrong many times. Prices too high
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Chicken Mcnuggets
Crystal Wold
Seems like the people working are half asleep everytime I go there. Or if it's late they are always in the middle of the system reboot or something. How many times is the reboot necessary? And ill add that it's not at the same time of day/hour that I am talking about when it's late.New, additional comments-The frappe machine is always "being cleaned". This is extremely frustrating for me because I order on the app and go to pick up and they tell me the machine is being cleaned. Well then I feel that somehow I should have been notified that before I drove all the way there to pick up my order and then it's not available. I mean if I put in the order on the app, then had to drive there and wait to go to drive thru, they should have either got the machine up and going or the app should notify me before I drive there.Also! Two times I used my free frappe coupon on the app and went to pick up and the machine was being cleaned. I was told there was no way to get some sort of raincheck because I used my free coupon to get it and now my coupon has been used and I didn't receive the item. The coupons are because of points I have accumulated not just a bonus so I did my part to get them. Anyway this morning I went and all the same issues came up as always so I asked to speak to the manager. The manager came to window and told me there was nothing they could do to accommodate me for my coupon. This is why I'm so frustrated because now I have lost out on 3 of the coupons I purchased with my points and not even the manager could figure out some way to help. She said "well I guess come back later because I'm off in an hour " umm right and thanks again for your accomodation and your excellent management skills.
Service: 1
Samuel Troester
On several different occasions this location has not been up to par, forgetting items I've ordered getting orders incorrect and on top service is extremely slow
Atmosphere: 1
Food: 1
Service: 1
Yaneth Otero
I’m surprised health department is not on top of this location or even got some one calling it on them. Every chair, table and floor was so dirty that I had to clean my own table to have breakfast. There was like 10 people on floor annd lobby was empty and no one even bothered to clean the lobby. Also they take the containers back to their kitchen after the customer had its hands all over it. They forgot my sausage that I ordered with my pancakes and they literally took the plate and just opened it and added the sausage I know for a fact that’s against health code!! She didn’t even wash her hands after to bag other food. My food with dry.
Atmosphere: 1
Food: 1
Service: 1
Wesley Tolliver
I have very low expectations for McDonald's in general, and yet, the location in Sahuarita manages to disappoint every single time. The service is terrible and the drive thru wait time is ridiculous. Tonight I was stuck in it for 30 minutes only to be told that no one bothered to clean the ice cream machine that day, so there was no ice cream, but there was also no way to get out of the line and they are so slow that 5 cars took 30 minutes to get through. Wish we had more options down here but we don't.
Atmosphere: 2
Food: 2
Service: 1
Samuel Reese
The lady that's always working around 3am is super rude and snappy. Always out of something, never taking card payments either. It's ridiculous
Natalie Garcia
The 2 lady in the drive through we’re went not doing there job right and giving attitude for no reason
Atmosphere: 1
Service: 1
OJ McDuffy
Sad situation for the workers. McDonald’s has failed those workers. They work hard. It’s not the employees fault. But this may be the absolute worst McDonald’s ever.
Food was cold the lack of organization 30 tables employees not wearing proper clothing
Atmosphere: 1
Food: 1
Service: 1
Mason Rust
If your kids like they're hamburger or cheeseburger with ketchup only wait don't expect to get it that way and when they get tired of you calling in saying Hey, you didn't get your special request.Food don't expect them to say sorry. Just know they're gonna give you an attitude and say it's your fault for ordering it a different way. It's your fault that you have a picky kid. And they're gonna make you double check the order from there on out and every time you catch it wrong. They act like it's a big inconvenience and you should be happy with what you got. The women that are there. Have such an attitude problem. I can't even be nice and I'm a really nice guy. They know how to get underneath your skin and make your day really crummy. I absolutely hate this location. I wish we could get people in there that smiled and was nice. It's so sad. This has been going on for so long and you can tell by even the new employees that the manager talks a lot of smack to the new guys. It seems like all my complaints go on deaf ears. I've never posted on here, but Here goes..
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: French Fries
Tiffany Gutierrez
Fast service nice people but dirtyParking: Parking is goodKid-friendliness: Good to goWheelchair accessibility: Yes
Food: 4
Service: 4
Recommended dishes: Cheeseburger, Hamburger, French Fries, Big Mac, Fries, Egg Mcmuffin, Mcdouble
Kim Vizcarra
We went today and all the tables were dirty I had clean one table for my family the trash containers were full of garbage there was trash on the floor very bad hygiene overall
Martin Zuniga
Very good serviceWheelchair accessibility: I fulfill
It took 25 minutes to get our food, and it was cold when we got it. It cost $26 for two breakfast meals. We could have gone to a good sit-down restaurant and had hot food cheaper than that.
Atmosphere: 1
Food: 1
Service: 1
Very slow, get orders wrong many times. Prices too high
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Chicken Mcnuggets
Seems like the people working are half asleep everytime I go there. Or if it's late they are always in the middle of the system reboot or something. How many times is the reboot necessary? And ill add that it's not at the same time of day/hour that I am talking about when it's late.New, additional comments-The frappe machine is always "being cleaned". This is extremely frustrating for me because I order on the app and go to pick up and they tell me the machine is being cleaned. Well then I feel that somehow I should have been notified that before I drove all the way there to pick up my order and then it's not available. I mean if I put in the order on the app, then had to drive there and wait to go to drive thru, they should have either got the machine up and going or the app should notify me before I drive there.Also! Two times I used my free frappe coupon on the app and went to pick up and the machine was being cleaned. I was told there was no way to get some sort of raincheck because I used my free coupon to get it and now my coupon has been used and I didn't receive the item. The coupons are because of points I have accumulated not just a bonus so I did my part to get them. Anyway this morning I went and all the same issues came up as always so I asked to speak to the manager. The manager came to window and told me there was nothing they could do to accommodate me for my coupon. This is why I'm so frustrated because now I have lost out on 3 of the coupons I purchased with my points and not even the manager could figure out some way to help. She said "well I guess come back later because I'm off in an hour " umm right and thanks again for your accomodation and your excellent management skills.
Service: 1
On several different occasions this location has not been up to par, forgetting items I've ordered getting orders incorrect and on top service is extremely slow
Atmosphere: 1
Food: 1
Service: 1
I’m surprised health department is not on top of this location or even got some one calling it on them. Every chair, table and floor was so dirty that I had to clean my own table to have breakfast. There was like 10 people on floor annd lobby was empty and no one even bothered to clean the lobby. Also they take the containers back to their kitchen after the customer had its hands all over it. They forgot my sausage that I ordered with my pancakes and they literally took the plate and just opened it and added the sausage I know for a fact that’s against health code!! She didn’t even wash her hands after to bag other food. My food with dry.
Atmosphere: 1
Food: 1
Service: 1
I have very low expectations for McDonald's in general, and yet, the location in Sahuarita manages to disappoint every single time. The service is terrible and the drive thru wait time is ridiculous. Tonight I was stuck in it for 30 minutes only to be told that no one bothered to clean the ice cream machine that day, so there was no ice cream, but there was also no way to get out of the line and they are so slow that 5 cars took 30 minutes to get through. Wish we had more options down here but we don't.
Atmosphere: 2
Food: 2
Service: 1
The lady that's always working around 3am is super rude and snappy. Always out of something, never taking card payments either. It's ridiculous
The 2 lady in the drive through we’re went not doing there job right and giving attitude for no reason
Atmosphere: 1
Service: 1
Sad situation for the workers. McDonald’s has failed those workers. They work hard. It’s not the employees fault. But this may be the absolute worst McDonald’s ever.
Atmosphere: 1
Food: 1
Service: 1
I’ve been in line over 30 minutes. Not fast food.
Restaurantji Recommends
Food was cold the lack of organization 30 tables employees not wearing proper clothing
Atmosphere: 1
Food: 1
Service: 1
If your kids like they're hamburger or cheeseburger with ketchup only wait don't expect to get it that way and when they get tired of you calling in saying Hey, you didn't get your special request.Food don't expect them to say sorry. Just know they're gonna give you an attitude and say it's your fault for ordering it a different way. It's your fault that you have a picky kid. And they're gonna make you double check the order from there on out and every time you catch it wrong. They act like it's a big inconvenience and you should be happy with what you got. The women that are there. Have such an attitude problem. I can't even be nice and I'm a really nice guy. They know how to get underneath your skin and make your day really crummy. I absolutely hate this location. I wish we could get people in there that smiled and was nice. It's so sad. This has been going on for so long and you can tell by even the new employees that the manager talks a lot of smack to the new guys. It seems like all my complaints go on deaf ears. I've never posted on here, but Here goes..
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: French Fries
Fast service nice people but dirtyParking: Parking is goodKid-friendliness: Good to goWheelchair accessibility: Yes
Food: 4
Service: 4
Recommended dishes: Cheeseburger, Hamburger, French Fries, Big Mac, Fries, Egg Mcmuffin, Mcdouble
We went today and all the tables were dirty I had clean one table for my family the trash containers were full of garbage there was trash on the floor very bad hygiene overall
Very good serviceWheelchair accessibility: I fulfill
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: A la Carte Tender