I’m very disappointed at previous people who left a negative reviewsYou guys don’t know that everywhere your order is placed as last one?If there is 10 cars in drive through then your order become as 11th)I live across this Starbucks for five years and very satisfiedIf you not happy at all then go dancing, it will help)Just relax and welcome to Arizona !)
Atmosphere: 5
Food: 5
Service: 5
Noah Smith
We had the worst experience ever at this Starbucks location. My cousin ordered a pink drink that came without milk, strawberries, and wasn’t even mixed. They need to get their stuff together.We were the only ones in the restaurant and it took us 15 minutes to get our drinks. Do better!
Atmosphere: 3
Food: 1
Service: 2
IG Prager
I recently had a disappointing experience at the Starbucks located at 31317 N Scottsdale Rd, Scottsdale, AZ 85266. I have visited this location numerous times and have consistently encountered issues such as overcrowding, understaffing, and incredibly slow service. It's disheartening to witness the few employees who work diligently amidst the constant stream of complaints from frustrated customers.On this particular day, the service was exceptionally poor. Despite the lack of a significant crowd, my order was delayed due to another customer who came in through the drive-thru and placed a large order totaling $200. Instead of prioritizing the orders that were already in progress, the staff chose to focus solely on fulfilling the drive-thru order, leaving me waiting for a staggering 27 minutes to receive just two pink drinks.When I voiced my concerns to the manager, I was informed that the drive-thru orders take precedence over in-store orders - a policy that I find highly questionable. If this is indeed their policy, I strongly believe it needs to be reconsidered. Perhaps implementing a limit on drive-thru orders, such as five items or less, would ensure a fair and efficient service for all customers. It was disheartening to witness the five customers who placed their orders before the drive-thru customer patiently waiting for nearly 30 minutes.Overall, my experience at this Starbucks location was extremely disappointing. The continuous issues with overcrowding, insufficient staffing, and slow service make it difficult for me to recommend this particular store to others. I hope that the management takes note of these concerns and takes the necessary steps to improve the overall customer experience in the future.
Atmosphere: 1
Food: 3
Service: 1
Jeffrey Davis
Waited for 14 minutes for my drinks inside, while every car in drive thru was served. Very irritating to be in person while drinks were made for people on drive thru line and mobile pick ups, yet the mobile pick up people never showed up, as we all stood around inside.
Atmosphere: 4
Service: 2
Jo Dailey
we ? it. Met with out insurance agent went through some things and no one bothered us.Dietary restrictions: Keto friendly ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Press
David Zdeb
Parked and went inside due to the long drive-thru line. Ordered an Americano then sat and watched the staff serve every drive-thru customer before making my Americano. Absurd.
Atmosphere: 3
Food: 4
Service: 2
Michael Friday
The snotty kids working at this place use their wireless headsets to talk rudely about the customers. This company should have higher hiring standards.
Atmosphere: 1
Service: 1
India Nicholas
Love the atmosphere, friendly staff, and great
Atmosphere: 5
Service: 5
Recommended dishes: Frappuccino
Marty Lorenzo
It's a Starbucks Whats better ?
Atmosphere: 5
Service: 5
Sasha B.
Always positive and good coffee efficiently delivered. Very fast. Brings cheer and the place is well kept all the time.
I’m very disappointed at previous people who left a negative reviewsYou guys don’t know that everywhere your order is placed as last one?If there is 10 cars in drive through then your order become as 11th)I live across this Starbucks for five years and very satisfiedIf you not happy at all then go dancing, it will help)Just relax and welcome to Arizona !)
Atmosphere: 5
Food: 5
Service: 5
We had the worst experience ever at this Starbucks location. My cousin ordered a pink drink that came without milk, strawberries, and wasn’t even mixed. They need to get their stuff together.We were the only ones in the restaurant and it took us 15 minutes to get our drinks. Do better!
Atmosphere: 3
Food: 1
Service: 2
I recently had a disappointing experience at the Starbucks located at 31317 N Scottsdale Rd, Scottsdale, AZ 85266. I have visited this location numerous times and have consistently encountered issues such as overcrowding, understaffing, and incredibly slow service. It's disheartening to witness the few employees who work diligently amidst the constant stream of complaints from frustrated customers.On this particular day, the service was exceptionally poor. Despite the lack of a significant crowd, my order was delayed due to another customer who came in through the drive-thru and placed a large order totaling $200. Instead of prioritizing the orders that were already in progress, the staff chose to focus solely on fulfilling the drive-thru order, leaving me waiting for a staggering 27 minutes to receive just two pink drinks.When I voiced my concerns to the manager, I was informed that the drive-thru orders take precedence over in-store orders - a policy that I find highly questionable. If this is indeed their policy, I strongly believe it needs to be reconsidered. Perhaps implementing a limit on drive-thru orders, such as five items or less, would ensure a fair and efficient service for all customers. It was disheartening to witness the five customers who placed their orders before the drive-thru customer patiently waiting for nearly 30 minutes.Overall, my experience at this Starbucks location was extremely disappointing. The continuous issues with overcrowding, insufficient staffing, and slow service make it difficult for me to recommend this particular store to others. I hope that the management takes note of these concerns and takes the necessary steps to improve the overall customer experience in the future.
Atmosphere: 1
Food: 3
Service: 1
Waited for 14 minutes for my drinks inside, while every car in drive thru was served. Very irritating to be in person while drinks were made for people on drive thru line and mobile pick ups, yet the mobile pick up people never showed up, as we all stood around inside.
Atmosphere: 4
Service: 2
we ? it. Met with out insurance agent went through some things and no one bothered us.Dietary restrictions: Keto friendly ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Press
Parked and went inside due to the long drive-thru line. Ordered an Americano then sat and watched the staff serve every drive-thru customer before making my Americano. Absurd.
Atmosphere: 3
Food: 4
Service: 2
The snotty kids working at this place use their wireless headsets to talk rudely about the customers. This company should have higher hiring standards.
Atmosphere: 1
Service: 1
Love the atmosphere, friendly staff, and great
Atmosphere: 5
Service: 5
Recommended dishes: Frappuccino
It's a Starbucks Whats better ?
Atmosphere: 5
Service: 5
Always positive and good coffee efficiently delivered. Very fast. Brings cheer and the place is well kept all the time.
Restaurantji Recommends
Everything was fine and as expected until I choked on the cute snail sticker that was placed near the mouth spout of my drink.
Atmosphere: 4
Food: 4
Service: 4
Another great experience and brownie.
Atmosphere: 5
Food: 5
Service: 5
Great service, good coffee & hot chocolate. They have a lovely covered place outside.
Atmosphere: 5
Food: 5
Service: 5
Starbucks is the best!!???
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frappuccino
Loved it thanks Starbuck Az. ? everything was perfect
Atmosphere: 5
Food: 5
Service: 5