The young man who waited on us on Sunday morning was so nice, made us a great lunch, but it was his service level and kindness that i hope to experience on our next visit back. He is a dedicated, hard worker, and we very much appreciate him. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Steve S.
Worst experience ever! Ordered online BOGO special & went to pick it up at this Subway, and they claimed they never received the online order. Furthermore, the very young man and woman pretty much ignored me as I showed them on my phone that the order was made, and that my credit card was charged. I asked for the manager to be called. I spoke with her & she could've cared less and I left. Now I'm calling their corporate to file a complaint and request for my refund. I will never go to Subway again!
Connor Stanley
Best subway in town!! Tony is awesome and the customer service is unmatched. Better sandwich quality I find too.
Atmosphere: 5
Food: 5
Service: 5
Robert Thallium
these people do not get paid enough to deal with Scottsdale
Alhussein Saleh
Terrible customer service from the white girl who has a hair cut. All I asked is to replace her cloves. She gave me dirty look and she walked away ignoring me and not finishing my order. Now I left the restaurant without food. PleaseTeach your workers to respect customers.Thanks.
Service: 1
Sobi Pakh
Today I visited the subway at Pima and pinnacle peak for my lunch. The worker was making a couple of sandwiches before mine that had pork on them. Asked the worker to please change her gloves since I am allergic to pork. She was arguing with me that it was hot and her hands were sweaty and it was too difficult to change them. Then because the line was getting longer she was raising her voice so everyone waiting would know that I was making everyone wait because I was asking her to do something that she should be doing after each sandwich that they make. Just change the gloves as to not cross contaminate my food. Then she called for someone else who was acting like she was in charge. She just started agreeing with her coworker instead of asking what she could do to help me. What kind of customer service is that? She was saying that what her coworker was trying to say is that everything touches everything anyway so why change the gloves. So then I just asked her to ring me out and when I asked if there was a survey on the receipt she said that she answers all surveys that are sent in. I have been in customer service for over 10 yrs and if I ever acted that way towards a customer I would have been fired. I don’t know who trains your employees but maybe they need to be fired so that your employees actually learn how to do customer service correctly.
Sabi Pakh
Today I visited the subway at Pima and pinnacle peak for my lunch. The worker was making a couple of sandwiches before mine that had pork on them. Asked the worker to please change her gloves since I am allergic to pork. She was arguing with me that it was hot and her hands were sweaty and it was too difficult to change them. Then because the line was getting longer she was raising her voice so everyone waiting would know that I was making everyone wait because I was asking her to do something that she should be doing after each sandwich that they make. Just change the gloves as to not cross contaminate my food. Then she called for someone else who was acting like she was in charge. She just started agreeing with her coworker instead of asking what she could do to help me. What kind of customer service is that? She was saying that what her coworker was trying to say is that everything touches everything anyway so why change the gloves. So then I just asked her to ring me out and when I asked if there was a survey on the receipt she said that she answers all surveys that are sent in. I have been in customer service for over 10 yrs and if I ever acted that way towards a customer I would have been fired. I don’t know who trains your employees but maybe they need to be fired so that your employees actually learn how to do customer service correctly.
Sabi P.
Today I visited the subway at Pima and pinnacle peak for my lunch. The worker was making a couple of sandwiches before mine that had pork on them. Asked the worker to please change her gloves since I am allergic to pork. She was arguing with me that it was hot and her hands were sweaty and it was too difficult to change them. Then because the line was getting longer she was raising her voice so everyone waiting would know that I was making everyone wait because I was asking her to do something that she should be doing after each sandwich that they make. Just change the gloves as to not cross contaminate my food. Then she called for someone else who was acting like she was in charge. She just started agreeing with her coworker instead of asking what she could do to help me. What kind of customer service is that? She was saying that what her coworker was trying to say is that everything touches everything anyway so why change the gloves. So then I just asked her to ring me out and when I asked if there was a survey on the receipt she said that she answers all surveys that are sent in. I have been in customer service for over 10 yrs and if I ever acted that way towards a customer I would have been fired. I don't know who trains your employees but maybe they need to be fired so that your employees actually learn how to do customer service correctly.
Daniel Crask
The freshest bread and cookie I've ever got from any subway
Edwood Miller
Always friendly employees and great tasting sandwiches
Great fast and courteous service. Thank you for feeding my hungry family.Vegetarian options: Lots of veggie options.
Atmosphere: 5
Food: 5
Service: 5
J E Kentzinger
Service was a pleasant surprise. Thank you.
Candice Holm
Holden, all by himself, rocked the counter the entire time while we in eating lunch! Great job kid!
Sarah Mead
Went in and ordered 7 sandwiches for my office staff and they were extremely quick and efficient!! I was very impressed with how quick they were and how all the orders were correct. 5 stars!
Ben Brown
Unless you want to pack your lunch, this is probably one of the healthier options out there that doesn't cost a fortune.
The young man who waited on us on Sunday morning was so nice, made us a great lunch, but it was his service level and kindness that i hope to experience on our next visit back. He is a dedicated, hard worker, and we very much appreciate him. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Worst experience ever! Ordered online BOGO special & went to pick it up at this Subway, and they claimed they never received the online order. Furthermore, the very young man and woman pretty much ignored me as I showed them on my phone that the order was made, and that my credit card was charged. I asked for the manager to be called. I spoke with her & she could've cared less and I left. Now I'm calling their corporate to file a complaint and request for my refund. I will never go to Subway again!
Best subway in town!! Tony is awesome and the customer service is unmatched. Better sandwich quality I find too.
Atmosphere: 5
Food: 5
Service: 5
these people do not get paid enough to deal with Scottsdale
Terrible customer service from the white girl who has a hair cut. All I asked is to replace her cloves. She gave me dirty look and she walked away ignoring me and not finishing my order. Now I left the restaurant without food. PleaseTeach your workers to respect customers.Thanks.
Service: 1
Today I visited the subway at Pima and pinnacle peak for my lunch. The worker was making a couple of sandwiches before mine that had pork on them. Asked the worker to please change her gloves since I am allergic to pork. She was arguing with me that it was hot and her hands were sweaty and it was too difficult to change them. Then because the line was getting longer she was raising her voice so everyone waiting would know that I was making everyone wait because I was asking her to do something that she should be doing after each sandwich that they make. Just change the gloves as to not cross contaminate my food. Then she called for someone else who was acting like she was in charge. She just started agreeing with her coworker instead of asking what she could do to help me. What kind of customer service is that? She was saying that what her coworker was trying to say is that everything touches everything anyway so why change the gloves. So then I just asked her to ring me out and when I asked if there was a survey on the receipt she said that she answers all surveys that are sent in. I have been in customer service for over 10 yrs and if I ever acted that way towards a customer I would have been fired. I don’t know who trains your employees but maybe they need to be fired so that your employees actually learn how to do customer service correctly.
Today I visited the subway at Pima and pinnacle peak for my lunch. The worker was making a couple of sandwiches before mine that had pork on them. Asked the worker to please change her gloves since I am allergic to pork. She was arguing with me that it was hot and her hands were sweaty and it was too difficult to change them. Then because the line was getting longer she was raising her voice so everyone waiting would know that I was making everyone wait because I was asking her to do something that she should be doing after each sandwich that they make. Just change the gloves as to not cross contaminate my food. Then she called for someone else who was acting like she was in charge. She just started agreeing with her coworker instead of asking what she could do to help me. What kind of customer service is that? She was saying that what her coworker was trying to say is that everything touches everything anyway so why change the gloves. So then I just asked her to ring me out and when I asked if there was a survey on the receipt she said that she answers all surveys that are sent in. I have been in customer service for over 10 yrs and if I ever acted that way towards a customer I would have been fired. I don’t know who trains your employees but maybe they need to be fired so that your employees actually learn how to do customer service correctly.
Today I visited the subway at Pima and pinnacle peak for my lunch. The worker was making a couple of sandwiches before mine that had pork on them. Asked the worker to please change her gloves since I am allergic to pork. She was arguing with me that it was hot and her hands were sweaty and it was too difficult to change them. Then because the line was getting longer she was raising her voice so everyone waiting would know that I was making everyone wait because I was asking her to do something that she should be doing after each sandwich that they make. Just change the gloves as to not cross contaminate my food. Then she called for someone else who was acting like she was in charge. She just started agreeing with her coworker instead of asking what she could do to help me. What kind of customer service is that? She was saying that what her coworker was trying to say is that everything touches everything anyway so why change the gloves. So then I just asked her to ring me out and when I asked if there was a survey on the receipt she said that she answers all surveys that are sent in. I have been in customer service for over 10 yrs and if I ever acted that way towards a customer I would have been fired. I don't know who trains your employees but maybe they need to be fired so that your employees actually learn how to do customer service correctly.
The freshest bread and cookie I've ever got from any subway
Always friendly employees and great tasting sandwiches
Restaurantji Recommends
Great fast and courteous service. Thank you for feeding my hungry family.Vegetarian options: Lots of veggie options.
Atmosphere: 5
Food: 5
Service: 5
Service was a pleasant surprise. Thank you.
Holden, all by himself, rocked the counter the entire time while we in eating lunch! Great job kid!
Went in and ordered 7 sandwiches for my office staff and they were extremely quick and efficient!! I was very impressed with how quick they were and how all the orders were correct. 5 stars!
Unless you want to pack your lunch, this is probably one of the healthier options out there that doesn't cost a fortune.